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(8 Questions : 8 Answers)

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What's the difference besides price between this umbrella and the "11' Round Side Mount Umbrella(68286)"? there is not a video with the European side mount umbrella
2 months, 4 weeks ago
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Corona Del Mar, Newport Beach, CA, USA
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Answer: 
Both umbrellas are made of top quality materials, the European side mount is 11 1/2' and features a two tiered canopy and can be turned 360 degrees with the turn on a know. The 11' Round side mount is slightly shorter and features a 3 tier canopy the is double vented and marine grade and offers a one-handed crank operation glides the umbrella up and into a horizontal or angled position.
2 months, 3 weeks ago
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we lost the instructions for assembling the umbrella. please send another set of instructions.
Length of Ownership: < 1 year
1 month, 2 weeks ago
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Cape Cod, MA
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Answer: 
We have emailed the instructions to the address you provided.
1 month, 2 weeks ago
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Collar that tightens around pole is worn and broken. The umbrella is in great shape but we can't use it without replacing the base.
1 month, 2 weeks ago
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Answer: 
Please call us at 1-800-537-8484 with your order number and/or the purchaser's name and billing zip code so we can look at your order. Because the base is included, we do not have it as a separate item for sale on our website.
1 month, 1 week ago
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1 month, 1 week ago
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Answer: 
Due to the non-disclosure agreements we sign with our manufacturers, we are unable to release the name of the maker of the 11-1/2' European Side Mount Umbrella with Valance.
1 month, 1 week ago
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1 month, 1 week ago
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Answer: 
The 11-1/2' European Side Mount Umbrella with Valance and the 11' Round Side Mount Umbrella are comparable in terms of the ability to withstand wind, and with any umbrella, we suggest closing when not in use and during high winds.
1 month ago
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Product:69163-11-1/2\' European Side Mount Umbrella with Valance
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