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Rated 4 out of 5 by 47 reviewers.
Rated 5 out of 5 by Umbrellas are the Best The 11" Round Side Mount Umbrella are the best umbrellas hands down. The workmanship, quality, stability through every season storms is unbelievable. Never had a problem. This is my third one. October 7, 2016
Rated 5 out of 5 by Assembly suggestions Like others, we love this umbrella. Here are a couple of tips in assembly. 1. Like another reviewer, I loaded the sand (and a good spray of water) into 1 gallon zip-lock bags for the base rather than putting in sand directly. I had an old galvanized wash tub that I sat my sack of sand in and used a coffee can as a scoop. Each bag was about 2/3 full which worked well. I then topped off a few slots in the base that were a bit shallow with quart size bags. Used up the entire 200 pounds of sand. It probably adds over an hour more work to do it this way, but it will pay off when we want to move the umbrella by removing some of the bags. 2. Getting the umbrella pole into the base was a bit daunting for us two seniors. It's heavy. But we did it! The key for us was placing the pole end on the base hole. Walking the pole up onto the hole was our success. One held the pole end in place over the hole while the other walked the pole up vertically. The real trick is to push the pole up high holding onto the umbrella end that is hanging down. It dropped right in. Hope this helps some other 70 year olds:) June 29, 2016
Rated 5 out of 5 by So far so good Have only had umbrella for a few weeks it o complaints so far. It definitely takes two people to assemble. The base needs 200 lbs. of sand and instead of just packing it in per the instructions we placed the sand in multiple baggies so if we decide to move the umbrella it will be easy to remove the sand, this was a suggestion by store sales associate and is a great idea. We look forward to many years of shade and as I said do far we are very pleased. June 25, 2016
Rated 5 out of 5 by Great umbrella! Wow, this umbrella is wonderful! It's very heavy and a bit tricky to get into the base, but once it's put together, it's really great. Sturdy, easy to adjust and, best of all, provides great shade to our very sunny deck. June 1, 2016
Rated 5 out of 5 by Best Umbrella Ever Best umbrella I've ever had. Set up was extremely easy. Instructions were very easy to follow. Quality is superb. The swivel and tilt features operate effortlessly. Umbrella made my back yard look like a tropical retreat! "Way to go Frontgate", this item is a winner! I would highly recommend this to everyone. May 30, 2016
Rated 5 out of 5 by Fabulous 11' Side Mount Umbrella We have five of these umbrella's & they're wonderful. February 17, 2016
Rated 5 out of 5 by Great Umbrella The family loved this umbrella. Covers new patio sectional perfectly without being in the way. Very easy operation. I would definitely recommend this umbrella. October 29, 2015
Rated 5 out of 5 by Awesome umbrella I bought this side mount umbrella for my patio because I face west and have that hot afternoon sun. I love how it covers a large part of my patio. Great product and it really allows us to enjoy our space during the summer. September 16, 2015
  • 2016-10-30 T05:27:49.756-05:00
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(44 Questions : 62 Answers)
Product Q&A

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11' Round Side Mount Umbrella
 
2 answers
Windy conditions
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Ohio
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We gut gusts of wind (15mph) and have bent other poles. How well does this unit handle wind gusts? Does the design allow for some sway/pivot to prevent tipping or breakage?

Any other recommendations?
4 months, 1 week ago
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Ohio
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. This umbrella can withstand wind; however, we do recommend closing and covering during severe weather.
4 months ago
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Answer: 
yes, we too purchased this umbrella and we love it however a gust of wind broke the inside cable in the base and we are trying to see how to repair this, as everything else is still intact
and it is an expensive umbrella... we are waiting to see what frontgate can help us with ???? repair shop or throw away
Length of Ownership: < 1 year
2 months, 2 weeks ago
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Florida, USA
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11' Round Side Mount Umbrella
 
1 answer
can I download the product manual from somewhere?
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Cincinnati
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11' Round Side Mount Umbrella
Length of Ownership: < 1 year
4 months, 3 weeks ago
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Cincinnati
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. For instructions or a manual please contact our product specialists at 1-800-537-8484 or ps@frontgate.com. We sincerely apologize for any inconvenience this may cause.
4 months, 2 weeks ago
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11' Round Side Mount Umbrella
 
1 answer
how do I pivot the umbrella?
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4 months, 4 weeks ago
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. To swivel the entire umbrella: 1. Unlock the position of the umbrella by turning the collar of the base in a counter-clockwise direction. 2. Grab the main frame and rotate the umbrella in either direction to choose your desired location. 3. After desired location is chosen, return the base collar back to its original position and lock umbrella position by turning the collar clockwise.
4 months, 3 weeks ago
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11' Round Side Mount Umbrella
 
1 answer
Can I mount this umbrella in an in-ground base that has a 2.5" diameter
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Lebanon. OH
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6 months ago
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Lebanon. OH
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. This umbrella has a 2-3/4" dia. aluminum pole which will not fit your 2.5" base. We recommend using the base that comes with this umbrella.
6 months ago
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11' Round Side Mount Umbrella
 
1 answer
Does the pole have a metal plate so it can be mounted to a concrete slab t?
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Hattiesburg, MS, USA
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6 months ago
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Hattiesburg, MS, USA
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. This umbrella does not come with a mounting plate; it comes with a base that should be filled with wet sand or gravel.
6 months ago
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11' Round Side Mount Umbrella
 
2 answers
Does the umbrella stay attached and in the bag for winter storage? Or is it better to remove and store inside?
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Pleasant Hill, CA, USA
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If it can stay attached, what is the best way to cover it? How do I remove the umbrella if I am supposed to for winter storage?
Length of Ownership: 2-5 years
11 months ago
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Pleasant Hill, CA, USA
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Answer: 
the umbrella cover is designed to protect the umbrella in it's
"at rest " position -- in the stand . there is a strap that helps secure the umbrella to the spine and the cover engulfs the at rest umbrella quite nicely .... you may consider putting a sheet or towel or frost blanket around the base if you live in a cold weather winter climate ....
Length of Ownership: < 1 year
11 months ago
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Sacramento, CA, USA
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. This item can be covered with our 11' Round Side Mount Umbrella Full Cover (43859) without removing the canopy.
User submitted photo
11 months ago
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11' Round Side Mount Umbrella
 
1 answer
What are exact dimensions for base?
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Palm Beach, FL, USA
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1 year, 1 month ago
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Palm Beach, FL, USA
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. The base for this umbrella is 32” x 32” x 7.5” high.
1 year, 1 month ago
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11' Round Side Mount Umbrella
 
3 answers
how does one move the umbrella after it is weighted?
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Florida
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1 year, 1 month ago
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Florida
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Answer: 
I was able to move my weighted base on my own. I used a hand truck (the kind to move a refrigerator) around the side of the house without spilling sand. To get it up a stairway to a deck (4 steps up), I used an extension ladder as a ramp. The aluminum ladder is about 10' long when collapsed. I pushed the based onto the slightly inclined ladder from the hand truck and easily pushed and pulled the base up the stairway. My base goes on an 10" high wooden stand. I used the same ladder as a ramp to get the base up that 10" to its new home. Took several hours, but was able to move it without help. Sure beet emptying the sand and refilling later.
Length of Ownership: 2-5 years
6 months ago
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Anacortes, WA 98221, USA
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. If you need to move this umbrella once it is weighted we recommend removing the pole and canopy first. Then have several people work together to move the base or remove the gravel and refill after moving the base.
1 year, 1 month ago
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Answer: 
Great question!!!! You really need two people to move this. My husband & I can slide it across a patio but not lift it & move. It's very stable once in place . We love it.
Length of Ownership: 2-5 years
8 months ago
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Indian Wells, CA, USA
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11' Round Side Mount Umbrella
 
1 answer
When you buy just the canopy, does it come with the stem?
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New England
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I'm considering a replacement canopy, but what does that include? Only the actual fabric part or does it come with the underlying ribs and stem?
Length of Ownership: 6-10 years
1 year, 2 months ago
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New England
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. The Round Side Mount Replacement Canopy (67402) is just the fabric canopy to be used after if the original canopy has worn out, if you would like to change the color, or if you would like an extra to be used while the original is taken off for cleaning. It does not include the frame.
1 year, 1 month ago
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11' Round Side Mount Umbrella
 
2 answers
When this umbrella is tilted to its max, what is its height?
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Henderson, NV, USA
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1 year, 2 months ago
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Henderson, NV, USA
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. We are looking into this information for you. We sincerely apologize for any inconvenience this may cause.
1 year, 2 months ago
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Answer: 
When fully tilted the top of the 11' Round Side Mount Umbrella canopy is approximately 10' 3.07" high.
1 year, 2 months ago
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11' Round Side Mount Umbrella
 
1 answer
Which is better for filling the base - sand or pea gravel?
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Boston, MA, USA
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Length of Ownership: < 1 year
1 year, 2 months ago
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Boston, MA, USA
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. We recommend using pea gravel to fill the base.
1 year, 2 months ago
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11' Round Side Mount Umbrella
 
2 answers
What is the height of the hand crank in the open and in the closed position.
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Florida, USA
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1 year, 3 months ago
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Florida, USA
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Answer: 
The crank on the 11' Round Side Mount Umbrella is approximately 40” from the ground which does not change when the umbrella is opened and closed.
1 year, 3 months ago
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. We are looking into this information for you. We sincerely apologize for any inconvenience this may cause.
1 year, 3 months ago
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11' Round Side Mount Umbrella
 
1 answer
My umbrella seems locked. It extends as usual when cranked, but then freezes and refuses to open. How do I unlock it?
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Oakland, CA, USA
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1 year, 3 months ago
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Oakland, CA, USA
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. For product assistance please contact our product specialists at 1-888-263-9850 or at ps@frontgate.com.
1 year, 3 months ago
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11' Round Side Mount Umbrella
 
1 answer
Do you need to take apart the umbrella in order to fill the base with more water?
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1 year, 3 months ago
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. The base can only be opened if the umbrella is not attached. However, this umbrella should not be filled with water; we recommend using pea gravel.
1 year, 3 months ago
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11' Round Side Mount Umbrella
 
1 answer
do you sell parts for umbrellas umbrella
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I buy umbrella 11 round side mount umbrella and I need replace the crank is broke!do you sell the replacement parts ?or where I can buy ?
1 year, 4 months ago
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Answer: 
Please call us at 1-800-537-8484 with the order number and/or purchaser's name and billing address so we can further assist you.
1 year, 4 months ago
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11' Round Side Mount Umbrella
 
1 answer
Can you order this 11 ft round umbrella in a Sunbrella fabric? If yes, what are the available colors and what is the additional charge?
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Rochester, NY
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1 year, 7 months ago
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Rochester, NY
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. Unfortunately, this item is not currently available in Sunbrella fabric.
1 year, 7 months ago
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11' Round Side Mount Umbrella
 
1 answer
How do you store this item over the winter? Do you take the umbrella section off?
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2 years ago
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. The umbrella should be stored in a dry indoor location. The canopy does not need to be removed but the included canopy cover should be used to keep it dry and dirt free.
2 years ago
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Has staff answer
11' Round Side Mount Umbrella
 
1 answer
Socket B is not built to accept the crank. Is there a cap covering the proper socket?
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2 years, 2 months ago
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Answer: 
Thank you for your interest in Frontgate products. In order to access Socket B, you must first place the crank in Socket A and crank until the umbrella frame has fully extended, and the crank will turn no further. As the frame extends, Socket B will come into view; The crank handle can then be inserted and turned to open the canopy.

If you need additional assistance, please contact our Product Specialists by calling 800-537-8484 or e-mailing ps@frontgate.com.
2 years, 2 months ago
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West Chester, OH, USA
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11' Round Side Mount Umbrella
 
2 answers
What material other than sand can be used to fill the base?
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Maryland
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2 years, 2 months ago
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Maryland
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Answer: 
You need the 200 lbs. as recommended. We put sand in baggies do it can be removed if necessary.
Length of Ownership: < 1 year
4 months ago
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North Car
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Answer: 
We cannot recommend anythong other than sand ans water, per the manufacturer.
2 years, 2 months ago
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11' Round Side Mount Umbrella
 
1 answer
Securing screws
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San Diego
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I recently had to remove the main curved arm to move the umbrella. In trying to reassemble, the two large securing screws/bolts that join the main arm parted together won't secure; it feels like the female threads are stripped. This is the only time I;ve had occasion to disassemble the arm since I bought it 18 months ago. Any suggestions, or is this a fatal injury?
Thanks
Length of Ownership: 2-5 years
2 years, 3 months ago
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San Diego
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Answer: 
Please call us at 1-800-537-8484 with your order number or the purchaser's name and billing zip code and we will be happy to look into getting replacements from the manufacturer for you.
2 years, 3 months ago
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11' Round Side Mount Umbrella
 
1 answer
Easy sun stand
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San Diego, CA, USA
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Interested in buying this umbrella. Can I purchase it with the Easy Sun Stand instead of the base? I note that the replacement cost of each is the same. Will the height of the umbrella be the same with the Easy Sun Stand as with the base?

Thanks, Mike in San Diego
2 years, 3 months ago
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San Diego, CA, USA
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Answer: 
Unfortunately we can not send you a different base with the 11' Round Side Mount Umbrella.
2 years, 3 months ago
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11' Round Side Mount Umbrella
 
1 answer
Replacement hand crank
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Ohio
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During our move, the movers misplaced the hand crank to our umbrella. How do I go about purchasing another? This item was a gift many years ago, so I do not have receipts. Thanks
Length of Ownership: 2-5 years
2 years, 3 months ago
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Ohio
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Answer: 
please call us at 1-800-537-8484 with your order number and/or the purchaser's name and billing zip code so we can further assist you.
2 years, 3 months ago
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11' Round Side Mount Umbrella
 
1 answer
You answered that you do not have parts for Umbrella, can you tell me who makes the umbrella so I may connact them? Surely they may have a solution.
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Gainesville, VA, USA
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Length of Ownership: 2-5 years
2 years, 4 months ago
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Gainesville, VA, USA
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Answer: 
I apologize, I did not see a question asking about replacement parts. We would need a bit more information about your situation in order to determine how to best assist you. Please call us at 1-800-537-8484 with your order number and/or the purchaser's name and billing zip code so we can help you.
2 years, 3 months ago
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11' Round Side Mount Umbrella
 
2 answers
How many pounds of sand is needed for the base?
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2 years, 4 months ago
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Answer: 
Approximately 200 pounds of sand are needed.
2 years, 4 months ago
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Answer: 
200 pounds. Usually four sacks. A good suggestion is to put the sand into zip-lock bags so it can easily be removed later if you want to move the umbrella.
Length of Ownership: < 1 year
4 months ago
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Dallas, TX, USA
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11' Round Side Mount Umbrella
 
1 answer
How much does the umbrella weigh completely assembled
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West Chester, PA, USA
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Length of Ownership: < 1 year
2 years, 4 months ago
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West Chester, PA, USA
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Answer: 
Once fully assembled and the base filled, the 11' Round Side Mount Umbrella weighs over 300 pounds.
2 years, 4 months ago
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11' Round Side Mount Umbrella
 
2 answers
The directions show a light option for the umbrella and I could not find a light that seems to go with this particular umbrella. Where can I buy this
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Seattle, WA, USA
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2 years, 5 months ago
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Seattle, WA, USA
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Answer: 
Frontgate provided me the manufacturer 's nbr. 727-565-4437. Located in Fl. Perhaps they can.
Length of Ownership: 6-10 years
2 years, 4 months ago
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Answer: 
please check local home inprovement or pool supply stores in your area.
2 years, 4 months ago
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11' Round Side Mount Umbrella
 
2 answers
Do you sell just the zippered umbrella cover for storage
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St Louis, MO, USA
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zippered cover has weathered and come apart.
Length of Ownership: 2-5 years
2 years, 5 months ago
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St Louis, MO, USA
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Answer: 
Unfortunately we do not have just the umbrella cover available for sale.
2 years, 4 months ago
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Answer: 
Look at catalog #44114. It is only 10' .

I am having the same problem

Jimcva
2 years, 3 months ago
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Gainesville, VA, USA
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11' Round Side Mount Umbrella
 
2 answers
Pivot only or also tilt?
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A lot of people are asking whether this umbrella just rotates around -and we got it that it does by 360 degrees- or also tilt, like for instance the Poolside Cantilever Umbrella (65080). What is the answer to such question?
2 years, 5 months ago
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Answer: 
Yes, the 11' Round Side Mount Umbrella features a one-handed crank operation glides the umbrella up and into a horizontal or angled position.
2 years, 4 months ago
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Answer: 
Yes it tilts
2 years, 3 months ago
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Gainesville, VA, USA
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11' Round Side Mount Umbrella
 
2 answers
I need a replacement cover for my side mount umbrella?
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2 years, 5 months ago
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Answer: 
We have 8' and 10' umbrella covers available.
2 years, 5 months ago
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Answer: 
Frontgate provided me the manufacturer 's nbr. 727-565-4437. Located in Fl. Perhaps they can.
Length of Ownership: 6-10 years
2 years, 4 months ago
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Bucks County, PA, USA
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11' Round Side Mount Umbrella
 
2 answers
In with the umbrella cover was a four section stick. What is this used for?
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2 years, 5 months ago
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Answer: 
Please call us at 1-800-537-8484 so we may further assist you with the set up of your 11' Round Side Mount Umbrella.
2 years, 5 months ago
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Answer: 
It's used for the cover... Piece the stick together (like a tent frame stick) and and slide it into the pocket near the zipper of the cover. Unless you're 8 feet tall you will need the stick in the cover in order to get it up over the top. Hope this helps!
Length of Ownership: 2-5 years
2 years, 5 months ago
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Product:68286-11\' Round Side Mount Umbrella
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