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Rated 4 out of 5 by 42 reviewers.
Rated 5 out of 5 by Great umbrella! Wow, this umbrella is wonderful! It's very heavy and a bit tricky to get into the base, but once it's put together, it's really great. Sturdy, easy to adjust and, best of all, provides great shade to our very sunny deck. June 1, 2016
Rated 5 out of 5 by Best Umbrella Ever Best umbrella I've ever had. Set up was extremely easy. Instructions were very easy to follow. Quality is superb. The swivel and tilt features operate effortlessly. Umbrella made my back yard look like a tropical retreat! "Way to go Frontgate", this item is a winner! I would highly recommend this to everyone. May 30, 2016
Rated 5 out of 5 by Fabulous 11' Side Mount Umbrella We have five of these umbrella's & they're wonderful. February 17, 2016
Rated 5 out of 5 by Great Umbrella The family loved this umbrella. Covers new patio sectional perfectly without being in the way. Very easy operation. I would definitely recommend this umbrella. October 29, 2015
Rated 5 out of 5 by Awesome umbrella I bought this side mount umbrella for my patio because I face west and have that hot afternoon sun. I love how it covers a large part of my patio. Great product and it really allows us to enjoy our space during the summer. September 16, 2015
Rated 5 out of 5 by Beautiful We've only had our umbrella a few weeks, but we love it so far. It is beautiful. It has a strong and sturdy look and feel. We really love the openess at the table without the normal center umbrella pole. That was an unexpected surprise. July 14, 2015
Rated 5 out of 5 by Great umbrella This umbrella was very easy to assemble, even though I expected it to be difficult. I especially like to ability to swivel the umbrella 360 degrees. It also tilts to block the sun. It is sturdy even in moderate windy conditions. July 10, 2015
Rated 5 out of 5 by Great umbrella! So far I have had this umbrella for a few weeks and I love it. I purchased it because several of my neighbors have one and they highly recommended it. My patio is very sunny and windy. This umbrella provides a large amount of shade and the vents properly handle the wind. I also like how the base was easy to add the sand and water. Overall it is worth the $$ July 1, 2015
  • 2016-06-27 T05:26:33.568-05:00
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(39 Questions : 53 Answers)
Product Q&A

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11' Round Side Mount Umbrella
 
2 answers
Does the umbrella stay attached and in the bag for winter storage? Or is it better to remove and store inside?
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Pleasant Hill, CA, USA
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If it can stay attached, what is the best way to cover it? How do I remove the umbrella if I am supposed to for winter storage?
Length of Ownership: 2-5 years
7 months ago
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Pleasant Hill, CA, USA
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. This item can be covered with our 11' Round Side Mount Umbrella Full Cover (43859) without removing the canopy.
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6 months ago
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Answer: 
the umbrella cover is designed to protect the umbrella in it's
"at rest " position -- in the stand . there is a strap that helps secure the umbrella to the spine and the cover engulfs the at rest umbrella quite nicely .... you may consider putting a sheet or towel or frost blanket around the base if you live in a cold weather winter climate ....
Length of Ownership: < 1 year
7 months ago
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Sacramento, CA, USA
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11' Round Side Mount Umbrella
 
1 answer
What are exact dimensions for base?
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Palm Beach, FL, USA
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9 months ago
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Palm Beach, FL, USA
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. The base for this umbrella is 32” x 32” x 7.5” high.
9 months ago
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11' Round Side Mount Umbrella
 
3 answers
how does one move the umbrella after it is weighted?
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Florida
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9 months ago
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Florida
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Answer: 
I was able to move my weighted base on my own. I used a hand truck (the kind to move a refrigerator) around the side of the house without spilling sand. To get it up a stairway to a deck (4 steps up), I used an extension ladder as a ramp. The aluminum ladder is about 10' long when collapsed. I pushed the based onto the slightly inclined ladder from the hand truck and easily pushed and pulled the base up the stairway. My base goes on an 10" high wooden stand. I used the same ladder as a ramp to get the base up that 10" to its new home. Took several hours, but was able to move it without help. Sure beet emptying the sand and refilling later.
Length of Ownership: 2-5 years
2 months, 1 week ago
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Anacortes, WA 98221, USA
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. If you need to move this umbrella once it is weighted we recommend removing the pole and canopy first. Then have several people work together to move the base or remove the gravel and refill after moving the base.
9 months ago
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Answer: 
Great question!!!! You really need two people to move this. My husband & I can slide it across a patio but not lift it & move. It's very stable once in place . We love it.
Length of Ownership: 2-5 years
4 months, 1 week ago
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Indian Wells, CA, USA
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11' Round Side Mount Umbrella
 
1 answer
When you buy just the canopy, does it come with the stem?
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New England
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I'm considering a replacement canopy, but what does that include? Only the actual fabric part or does it come with the underlying ribs and stem?
Length of Ownership: 6-10 years
10 months ago
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New England
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. The Round Side Mount Replacement Canopy (67402) is just the fabric canopy to be used after if the original canopy has worn out, if you would like to change the color, or if you would like an extra to be used while the original is taken off for cleaning. It does not include the frame.
9 months ago
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11' Round Side Mount Umbrella
 
2 answers
When this umbrella is tilted to its max, what is its height?
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Henderson, NV, USA
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10 months ago
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Henderson, NV, USA
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Answer: 
When fully tilted the top of the 11' Round Side Mount Umbrella canopy is approximately 10' 3.07" high.
10 months ago
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. We are looking into this information for you. We sincerely apologize for any inconvenience this may cause.
10 months ago
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11' Round Side Mount Umbrella
 
1 answer
Which is better for filling the base - sand or pea gravel?
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Boston, MA, USA
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Length of Ownership: < 1 year
10 months ago
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Boston, MA, USA
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. We recommend using pea gravel to fill the base.
10 months ago
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11' Round Side Mount Umbrella
 
2 answers
What is the height of the hand crank in the open and in the closed position.
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Florida, USA
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11 months ago
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Florida, USA
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Answer: 
The crank on the 11' Round Side Mount Umbrella is approximately 40” from the ground which does not change when the umbrella is opened and closed.
11 months ago
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. We are looking into this information for you. We sincerely apologize for any inconvenience this may cause.
11 months ago
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11' Round Side Mount Umbrella
 
1 answer
My umbrella seems locked. It extends as usual when cranked, but then freezes and refuses to open. How do I unlock it?
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Oakland, CA, USA
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Length of Ownership: < 1 year
11 months ago
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Oakland, CA, USA
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. For product assistance please contact our product specialists at 1-888-263-9850 or at ps@frontgate.com.
11 months ago
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11' Round Side Mount Umbrella
 
1 answer
Do you need to take apart the umbrella in order to fill the base with more water?
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11 months ago
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. The base can only be opened if the umbrella is not attached. However, this umbrella should not be filled with water; we recommend using pea gravel.
11 months ago
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11' Round Side Mount Umbrella
 
1 answer
do you sell parts for umbrellas umbrella
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I buy umbrella 11 round side mount umbrella and I need replace the crank is broke!do you sell the replacement parts ?or where I can buy ?
1 year ago
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Answer: 
Please call us at 1-800-537-8484 with the order number and/or purchaser's name and billing address so we can further assist you.
1 year ago
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11' Round Side Mount Umbrella
 
1 answer
Can you order this 11 ft round umbrella in a Sunbrella fabric? If yes, what are the available colors and what is the additional charge?
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Rochester, NY
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1 year, 3 months ago
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Rochester, NY
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. Unfortunately, this item is not currently available in Sunbrella fabric.
1 year, 3 months ago
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11' Round Side Mount Umbrella
 
1 answer
How do you store this item over the winter? Do you take the umbrella section off?
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Length of Ownership: < 1 year
1 year, 8 months ago
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Answer: 
Thank you for your interest in the 11' Round Side Mount Umbrella. The umbrella should be stored in a dry indoor location. The canopy does not need to be removed but the included canopy cover should be used to keep it dry and dirt free.
1 year, 8 months ago
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Has staff answer
11' Round Side Mount Umbrella
 
1 answer
Socket B is not built to accept the crank. Is there a cap covering the proper socket?
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1 year, 10 months ago
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Answer: 
Thank you for your interest in Frontgate products. In order to access Socket B, you must first place the crank in Socket A and crank until the umbrella frame has fully extended, and the crank will turn no further. As the frame extends, Socket B will come into view; The crank handle can then be inserted and turned to open the canopy.

If you need additional assistance, please contact our Product Specialists by calling 800-537-8484 or e-mailing ps@frontgate.com.
1 year, 10 months ago
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West Chester, OH, USA
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11' Round Side Mount Umbrella
 
2 answers
What material other than sand can be used to fill the base?
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Maryland
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Length of Ownership: < 1 year
1 year, 10 months ago
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Maryland
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Answer: 
You need the 200 lbs. as recommended. We put sand in baggies do it can be removed if necessary.
Length of Ownership: < 1 year
1 day ago
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Anonymous
North Car
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Answer: 
We cannot recommend anythong other than sand ans water, per the manufacturer.
1 year, 10 months ago
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11' Round Side Mount Umbrella
 
1 answer
Securing screws
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San Diego
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I recently had to remove the main curved arm to move the umbrella. In trying to reassemble, the two large securing screws/bolts that join the main arm parted together won't secure; it feels like the female threads are stripped. This is the only time I;ve had occasion to disassemble the arm since I bought it 18 months ago. Any suggestions, or is this a fatal injury?
Thanks
Length of Ownership: 2-5 years
1 year, 11 months ago
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San Diego
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Answer: 
Please call us at 1-800-537-8484 with your order number or the purchaser's name and billing zip code and we will be happy to look into getting replacements from the manufacturer for you.
1 year, 10 months ago
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11' Round Side Mount Umbrella
 
1 answer
Easy sun stand
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San Diego, CA, USA
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Interested in buying this umbrella. Can I purchase it with the Easy Sun Stand instead of the base? I note that the replacement cost of each is the same. Will the height of the umbrella be the same with the Easy Sun Stand as with the base?

Thanks, Mike in San Diego
1 year, 11 months ago
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San Diego, CA, USA
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Answer: 
Unfortunately we can not send you a different base with the 11' Round Side Mount Umbrella.
1 year, 11 months ago
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11' Round Side Mount Umbrella
 
1 answer
Replacement hand crank
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Ohio
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During our move, the movers misplaced the hand crank to our umbrella. How do I go about purchasing another? This item was a gift many years ago, so I do not have receipts. Thanks
Length of Ownership: 2-5 years
1 year, 11 months ago
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Ohio
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Answer: 
please call us at 1-800-537-8484 with your order number and/or the purchaser's name and billing zip code so we can further assist you.
1 year, 11 months ago
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11' Round Side Mount Umbrella
 
1 answer
You answered that you do not have parts for Umbrella, can you tell me who makes the umbrella so I may connact them? Surely they may have a solution.
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Gainesville, VA, USA
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Length of Ownership: 2-5 years
2 years ago
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Gainesville, VA, USA
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Answer: 
I apologize, I did not see a question asking about replacement parts. We would need a bit more information about your situation in order to determine how to best assist you. Please call us at 1-800-537-8484 with your order number and/or the purchaser's name and billing zip code so we can help you.
1 year, 11 months ago
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11' Round Side Mount Umbrella
 
1 answer
How many pounds of sand is needed for the base?
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2 years ago
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Answer: 
Approximately 200 pounds of sand are needed.
2 years ago
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11' Round Side Mount Umbrella
 
1 answer
How much does the umbrella weigh completely assembled
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West Chester, PA, USA
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2 years ago
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West Chester, PA, USA
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Answer: 
Once fully assembled and the base filled, the 11' Round Side Mount Umbrella weighs over 300 pounds.
2 years ago
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11' Round Side Mount Umbrella
 
2 answers
The directions show a light option for the umbrella and I could not find a light that seems to go with this particular umbrella. Where can I buy this
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Seattle, WA, USA
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2 years ago
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Seattle, WA, USA
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Answer: 
please check local home inprovement or pool supply stores in your area.
2 years ago
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Answer: 
Frontgate provided me the manufacturer 's nbr. 727-565-4437. Located in Fl. Perhaps they can.
Length of Ownership: 6-10 years
2 years ago
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11' Round Side Mount Umbrella
 
2 answers
Do you sell just the zippered umbrella cover for storage
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St Louis, MO, USA
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zippered cover has weathered and come apart.
Length of Ownership: 2-5 years
2 years ago
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St Louis, MO, USA
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Answer: 
Unfortunately we do not have just the umbrella cover available for sale.
2 years ago
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Answer: 
Look at catalog #44114. It is only 10' .

I am having the same problem

Jimcva
1 year, 11 months ago
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Gainesville, VA, USA
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11' Round Side Mount Umbrella
 
2 answers
Pivot only or also tilt?
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A lot of people are asking whether this umbrella just rotates around -and we got it that it does by 360 degrees- or also tilt, like for instance the Poolside Cantilever Umbrella (65080). What is the answer to such question?
2 years, 1 month ago
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Answer: 
Yes it tilts
1 year, 11 months ago
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Gainesville, VA, USA
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Answer: 
Yes, the 11' Round Side Mount Umbrella features a one-handed crank operation glides the umbrella up and into a horizontal or angled position.
2 years ago
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11' Round Side Mount Umbrella
 
2 answers
I need a replacement cover for my side mount umbrella?
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2 years, 1 month ago
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Answer: 
We have 8' and 10' umbrella covers available.
2 years ago
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Answer: 
Frontgate provided me the manufacturer 's nbr. 727-565-4437. Located in Fl. Perhaps they can.
Length of Ownership: 6-10 years
2 years ago
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Bucks County, PA, USA
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11' Round Side Mount Umbrella
 
2 answers
In with the umbrella cover was a four section stick. What is this used for?
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2 years, 1 month ago
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Answer: 
Please call us at 1-800-537-8484 so we may further assist you with the set up of your 11' Round Side Mount Umbrella.
2 years, 1 month ago
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Answer: 
It's used for the cover... Piece the stick together (like a tent frame stick) and and slide it into the pocket near the zipper of the cover. Unless you're 8 feet tall you will need the stick in the cover in order to get it up over the top. Hope this helps!
Length of Ownership: 2-5 years
2 years, 1 month ago
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11' Round Side Mount Umbrella
 
2 answers
Can I order a replacement base?
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its for the 11ft round side mount umbrella
2 years, 2 months ago
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Answer: 
Thank you for your interest in the 11-ft Round Side Mount Umbrella. Please call us at 1-800-436-2100 so we can view your original order and look into all of your options.
2 years, 2 months ago
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Answer: 
Frontgate provided me the manufacturer 's nbr for a part we needed - @ 727-565-4437. Located in Fl. Perhaps they can.
Length of Ownership: 6-10 years
2 years ago
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Bucks County, PA, USA
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11' Round Side Mount Umbrella
 
1 answer
Which version is being sold?
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The website shows two different versions - one has a square base, one round. Also, one looks like it tilts as well as rotates, but one looks like it rotates only. Which version is being offered for sale by Frontgate?
2 years, 2 months ago
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Answer: 
Thank you for your interest in the 11-ft Round Side Mount Umbrella. I apologize, but I am not seeing two different bases in the pictures on the product page. We encourage you to call us at 1-800-436-2100 with additional questions.
2 years, 2 months ago
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11' Round Side Mount Umbrella
 
1 answer
Tilting as sun sets
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Is there a picture of the umbrella in the tilt mode?
2 years, 2 months ago
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Answer: 
Thank you for your interest in the 11-ft Round Side Mount Umbrella. We do not have a picture of the umbrella tilted, but there is a video on the product page that you can view.
2 years, 2 months ago
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11' Round Side Mount Umbrella
 
2 answers
How much sand is needed to fill the base?
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Arizona
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2 years, 2 months ago
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Arizona
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Answer: 
The 11-ft Round Side Mount Umbrella needs to be stabilized with 200 pounds of playground sand.
2 years, 2 months ago
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Answer: 
200 lbs
1 month ago
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11' Round Side Mount Umbrella
 
2 answers
does this come assembled or do delivery people assemble it?
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2 years, 2 months ago
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Answer: 
The 11-ft Round Side Mount Umbrella does require assembly. Unfortunately we do not offer assembly services,
2 years, 2 months ago
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Answer: 
It is a breeze to put together. U will need another person to hold the umbrella/arm while u r attaching both to the base.
2 years ago
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Product:68286-11\' Round Side Mount Umbrella