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Classic Hose Reel 3.8 5 25 25
Soooooooo disappointed I've been buying the plastic hose reels because that's all I could find locally. I currently have two and they both broke and I'm fed up with them. I went online and finally decided on this one. I read the reviews and some people spoke of theirs breaking but others loved theirs so I figure Frontgate solved the problem. I used mine once; the next time I went to use it it was broken -- the brass elbow broke from the reel. It's beautiful, it's heavy and doesn't move when I'm rolling my hose, and it's extremely expensive! I can't believe it broke after one use. I am sooooo frustrated and disappointed that a company like Frontgate would continue to sell this item that has had issues in the past. I don't understand why anyone can't make a decent hose reel!!! March 13, 2014
Poor quality It's pretty, but ours broke inside, spewing out water, and its not possible to fix it the way it is constructed. March 10, 2014
Quality all the way Love this cover. Really makes an old hose reel look nice. Quality canvas and stitching. Should last a long, long time and the price was very reasonable. November 13, 2013
Don't waste your money I have purchased two of these and bother them broke in exactly the same spot (where the hose connects to the reel). Very disappointed - especially for the price. September 2, 2013
Solidly made but poor quality control I bought a second one of these because I was very happy with our first one. The reel is very solidly built, and it makes pulling in and neatly stowing a hose easy to do. Unfortunately my second reel suffered from poor quality control. For a premium product like this I'd expect that it would have been tested against leaks before shipment. However my reel had 2 problems. 1) There was a leak in the leader hose. I called Front Gate customer service and they express shipped a replacement to me, no need to return the original. So good customer service here. 2) There was a further slow leak in the body of the reel. Luckily I had a plumber working on some other jobs and I had him take a look. He diagnosed a defective washer, and by replacing this the leak was fixed. Now I'm happy with the product but I'm rating this particular purchase 3 stars becasue of the multiple problems I encountered. July 25, 2013
Nice but not as expected The hose reel arrived in good condition and it works very well. The reel turns with exceptional ease and seems to be a quality mechanism. But of course it has to look good for that price. And it does, if you wanted a black one, But I wanted the bronzed look as shown in the photo. So, it's smaller than I expected and the color is not as expected and it was pricey. I am keeping it, too much trouble to return it, but it seems I would have been better off to buy one locally. July 5, 2013
Very Classy Classy hose reel for the front of our home. Very sturdy and rolls up nicely. June 20, 2013
Beautiful hose reel I am very happy with this hose reel. I needed one on my front porch and just having a pile of green hose wasn't working for me. This reel is a very pretty addition to my front porch and does not take away from the welcoming look I'm trying to achieve at my front entrance. It's very stable and turns nicely. June 18, 2013
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Classic Hose Reel
 
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Can I add more bronze highlights?

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Parkland, FL
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The hose reel I received is nearly pure black. I wanted a lot more bronze look. Could I use a spray can or something like gold leaf to give it some color, or do I need to exchange it? It's awfully large and expensive to ship it back.
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10 months ago
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Parkland, FL
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Answer: 
Thank you for contacting the Frontgate Product Specialist Department. We do not recommend spray painting this item yourself as it will void the 1 year warranty. If you are within your 1 year warranty please contact customer service for your options at 1-800-436-2100.
9 months ago
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Borken elbow joint

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Oklahoma, USA
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I have a broken swivel joint that needs to be replaced. This is the 90 degree joint on the side of the unit. Please indicate how I can get a replacement.
10 months ago
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Oklahoma, USA
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We apologize for the inconvenience that you experienced with the hose reel. If you could please contact our Product Specialist department at 800-537-8484 we would be more than happy to send you the part.
10 months ago
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how do i order parts for this item?

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Queens, NY, USA
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Length of Ownership: < 1 year
11 months ago
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Queens, NY, USA
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Answer: 
Thank you for your interest in the Classic Hose Reel. If you have questions regarding parts for this item, please contact our Product Specialists at 800 537 8484 or ps@frontgate.com
11 months ago
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West Chester, OH, USA
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Classic Hose Reel
 
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can the hose rely be moved easily? i like to move my hose into the garage in the winter and take it out only when i need it.

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1 year, 5 months ago
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Answer: 
Living on Long Island, NY, I also move my hose into the garage for the winter. I placed this hose on a dolly, which made it SIMPLE to move (it fit perfectly).
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1 year, 5 months ago
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Dix Hills, NY, USA
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Who is the manafacture

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1 year, 10 months ago
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Answer: 
Thank you for your interest in this item. This is a Frontgate exclusive item which is manufactured to be sold only by our company.
1 year, 10 months ago
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West Chester, OH, USA
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Answer: 
It appears this item is made exclusively for Frontgate. There is only one piece of paper that came with the product and there is no manufacture information anywhere on the instructions or the hose real.
Length of Ownership: < 1 year
1 year, 9 months ago
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Texas, USA
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Its exclusive to Frontgate, they're the manufacturers. Don't know if it was made in the USA (that would be nice, but highly improbable).
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1 year, 7 months ago
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Dix Hills, NY, USA
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