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Fleur-de-Lis Clock 3.9 5 103 115
Disappointed We ordered our first thermometer in August 2011. We took our time calebrating it to ensure it would work well. It did work well as long as the weather was warm; however, when the weather cooled off, the thermometer was off by as much as 15 degrees. Frontgate was nice enough to exchange it for us. Again, as long as the weather was warm (above 40 degrees) it worked well. Unfortunately, we live in the Midwest, and the temperature dips down. When it did, the second thermometer was off as much as the first. We mailed it back to you yesterday. I will say it was the nicest looking thermometer we ever had; and we hated to send it back. December 15, 2011
horrible I oredered both the clock and thermometer and neither worked properly after several tries of different batteries, hanging them or laying them flat. I exchanged both the clock and thermometer for new ones and the replacements also don't work. I am thinking about returning them both and getting my money back, however, we have already drilled holes in our stucco outside so part of me wants to leave them there to cover the permanent holes. What a waste of money and time. August 2, 2011
First Disappointment in a Product This is the first time I have ever been disappointed by a Frontgate product. Although the clock and thermometer have a beautiful appearance, the hands are so flimsy that it prevents them from working properly. I had to return both items. June 7, 2011
UGH This is the second time we've ordered this item, although the current one's hands on clock and thermometer looked a little more substantial in trhe catalog. When we received it, they were flimsy and swinging again. Back it went. You should be receiving them shortly. This is not a product that we think is up to Frontgate's standards. February 18, 2011
clocks I am not happy at all with the clocks and thermometers. This is our second set of three and I am in the process of sending these back along with the previous 3 sets. The clocks have arms that are always bent and then they will not keep time. Half of the thermometers were not working either. I love the apperance of them and bought two of the sets for parents, but think the quality is not good at all. October 21, 2010
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(1 Question : 1 Answer)

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Fleur-de-Lis Clock
 
1 answer

Can I obtain new drive for this clock?

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Cornville Az
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The metal portion of Clock is still fine but mechanism will not longer keep time. I am hoping that a new mechanism. might be available
Length of Ownership: 2-5 years
2 weeks, 5 days ago
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Answer: 
I am very sorry to hear about you item issue. We do have parts available for many of our items. To determine if we have parts for the Fleur-De-Lis Clock or if an exchange is available, please call our customer service at 1-888-263-9850.
2 weeks, 2 days ago
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