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Price Guarantee

We have a high regard for value as well as quality.

Real value means the finest quality at the best price. If we offer a special price on the item you purchased within 30 days of your sale, simply bring it to our attention and we will refund the difference. If the exact item is advertised elsewhere for less, provide us the advertisement within 30 days and we'll refund the difference. (Our Price Guarantee applies to Internet offers only when the same price appears in the company's printed advertisements.)

Holiday Order Return Information

All Christmas merchandise must be returned within three weeks of Christmas (January 15); or 30 days from the date of purchase (whichever occurs later). Personalized and monogrammed orders cannot be cancelled and are not returnable. All returned items must be in their original packaging and in the condition in which they were received.

Please note: Any items that are monogrammed, customized or made-to-order cannot be returned or exchanged unless damaged or defective. All returned items must be in their original packaging and in the condition in which they were received. Please wrap your item carefully; package and ship it so that damage does not occur. Follow the return process instructions on the pack slip or visit our website for more information regarding returns.

Please provide the other print catalog's advertisement and order form, and mail to:

Frontgate

Price Protection
5566 West Chester Road
West Chester, OH 45069

Questions?

Call 1.888.263.9850 or submit our email form.

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