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Intellisteam by Viante Food Steamer

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Lenth of time to steam...Problem??

I tried to steam fresh cauliflower and after 3- 40 minute steaming attempts the cauliflower was still not soft enough to mash. Is this normal for this unit or is perhaps mine defective. In my Miele built in steam oven it takes 14 minutes and my old table top steamer takes 18 minutes?? Either mine is defective or this unit does not achieve a high enough temperature. Would love feedback before I send this back. It is a great concept but not if it does not work....
Asked by: holidayhostess
Thank you for your interest in Frontgate. When cooking with the Intellisteam Food Steamer, cauliflower florets should only take 30 minutes to cook. Please contact our Customer Service department at 800-436-2100 and we will be happy to assist you with an exchange.
Answered by: JHFrontgateService
Date published: 2014-01-10

I have water hook-up avail. Can I attach steamer directly?

Asked by: HoneyDo
Thank you for your interest in Frontgate. The Intellisteam cannot be directly connected to a water supply.
Answered by: JHFrontgateService
Date published: 2013-10-21
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Product:66851-Intellisteam by Viante Food Steamer
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