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Pet Products
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Luxury Mahogany Pet Residence Dog Crate 3.9 5 63 64
Love the look, but... We have had this for 3 years and it still looks good. However, when we first received it, we had to glue the top panel to the frame so we could move it without it falling apart. We also need a new bottom plastic tray, which cracked long ago and is currently duck taped. It is an odd size, and I have been unable to locate one locally. Someone asked about this in the question section and was directed to the pads but it's the TRAY that needs replacement! September 15, 2014
Luxury Mahogany Pet Crate I've had the luxury pet crate for several months now. Unfortunately, at the time I ordered it, the dimensions were off (actual dimensions were smaller than stated), but those appear to have been corrected now. The metal bars are also not as pictured but my biggest complaint is that the lock is difficult to operate. You have to grab and lift the door with one hand while sliding the lock with the other. This makes it inconvenient for me, and difficult for my young children, to lock and unlock the crate. For the price, I expect an accurate description, accurate photos, and no mechanical issues. July 23, 2014
iPad Air Price - Poor Craftsmanship The top is attached by guiding pins that are in the legs into holes in the top that are then locked into place with cams. Holes in the top were not drilled in the appropriate place, and as a result, the edge of some of the legs are not flush with the edge of the top. On one of the legs it was off by 3/8" and it looks ridiculous. Wood and finish quality is poor - might be ok if you are expecting it to be slightly distressed, which I wasn't. Quality of the door is suspect as the hinges seem to be sagging making it harder and harder to actually latch the door. This thing costs the same as an entry level iPad Air - and for that money I'd expect this thing to be a whole lot nicer than it is. Guess I should have spent the money on an iPad instead... July 23, 2014
FANTASTIC!! I sell English Bulldog puppies and these crates have been WONDERFUL . . . they allow air flow through all sides which is PERFECT for my smooshy-faced dogs, they come apart so that when we have puppies we take the entire gate off of the kennel and just leave the memory foam mattresses on the base for the adults to sleep on while showing allowing the puppies not only a large place to play, but also allows our clients to see the babies while maintaining the safety to the small puppies from overactive children! SOLID WOOD -- no particle board. BEAUTIFUL wood work, wrought iron is extremely heavy-duty and attractive as well. June 26, 2014
Fabulous Dog crate! Absolutely love this dog crate! Excellent quality, far beyond our expectations. Not only does our dog love it but it's a great addition to our family room. It's attractive as an end table and most people who visit us don't even realize it's a dog crate. We couldn't be happier with this purchase. Our only regret is that it doesn't seem to come in a smaller size. Our dog is only 10 pounds and it would have been nice if it was a bit smaller. I would definitely buy one for our bedroom if it came in a smaller size. Overall, great dog residence! June 25, 2014
Included pad Large Pet Residence is easy to assemble, is the perfect size for my pointer, and looks great. But the included pad (not inexpensive if purchased alone) was not stitched well and the quilting threads pulled out on as we were inserting it into the residence.. For that I am extremely disappointed. June 8, 2014
Not Worth It This a VERY POOR Quality product. Not up to Frontgate Standards at all. Wood was chipped, one piece was broken. Now that it is assembled, it falls apart at the slightest touch. June 6, 2014
love the look! We have been very happy with this dog crate. It is much prettier in our family room than a plastic crate and we use it like a piece of furniture. Our big lab has loved it from the start. Only problem is the plastic bottom has broken and we are hoping to have this replaced May 30, 2014
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Luxury Mahogany Pet Residence Dog Crate
 
1 answer

Is the top surface a smooth, solid piece of wood?

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California
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A friend of mine has this crate and the top surface on hers is smooth, but in this picture , the top surface looks like it has grooves in it.
6 months ago
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Yes, the Luxury Mahogany Pet Residence Dog Crate does feature a smooth, solid roof.
6 months ago
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Can I get the brown crate pad with the white crate?

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11 months ago
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Answer: 
Thank you for your interest in Frontgate. Only the black and white cushion is available with the Antique White Luxury Pet Residence Dog Crate.
11 months ago
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West Chester, OH, USA
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Answer: 
If you really want the brown pad, you could purchase it separately.
Length of Ownership: 2-5 years
10 months ago
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Seattle area
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Can the door be removed?

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1 year ago
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Answer: 
Thank you for your interest in Frontgate. The Luxury Pet Residence can be assembled without the door. The door cannot be removed once the crate has been assembled.
11 months ago
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West Chester, OH, USA
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does this crate only open on the ends?

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1 year ago
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Answer: 
Thank you for your interest in Frontgate. The Luxury Pet Residence only has one door, at the front of the crate.
11 months ago
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West Chester, OH, USA
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Need a replacement base

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Saint Simons Island, GA, USA
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i am in need of a replacement plastic base for the pet residence. I have had it for a couple years and think its great, but please help with the base.
Length of Ownership: 2-5 years
1 year ago
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Saint Simons Island, GA, USA
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Answer: 
Thank you for your interest in Frontgate. Please contact a Product Specialist at 800-537-8484 for assistance.
1 year ago
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West Chester, OH, USA
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Mahogany or Cherry finish?

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Powell, OH, USA
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When looking at the pictures online and in the catalog of the mahogany finish, some of the pictures look more like cherry and others look like traditional dark brown mahogany.

All my furniture and wood trim in the house has a cherry finish and some of the pictures I see on your website and in the catalog look like this finish would go very well with my home. However, the finish is called mahogany and some of the pictures look very much like a traditional mahongany finish. I'm reluctant to order this based on the different pictures of the finish. Can you please clarify?
1 year, 5 months ago
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Answer: 
Thank you for your interest in Frontgate. In reference to your concerns, the furniture is described as Mahogany. Computer monitors can vary. It is best to view as close as true coloring from the catalog.
1 year, 5 months ago
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West Chester, OH, USA
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Answer: 
We have three of them, and they are more traditional cherry than dark mahogany.
Length of Ownership: 2-5 years
10 months ago
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Seattle area
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