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Rated 3.5 out of 5 by 4 reviewers.
Rated 5 out of 5 by Provance Summer Classics Ottoman Purchased this piece to use as an ottoman and for extra seating, as needed. Assembly was a breeze and took about 10 minutes. The cushion is high quality just like the other Provance pieces. Very satisfied with this purchase even though it is pricey! July 11, 2016
Rated 5 out of 5 by Perfect! I have been searching for black cast aluminum chaise lounges that would accent our Charleston style garden for quite some time. I was looking for some traditional pieces that would not only be beautiful and hold up to the weather, but could also be utilized without a cushion (living in the humid South can present problems for cushion mildew if one isn't diligent about taking them in or keeping them covered). The Provence chaise lounges fit the bill perfectly. They went together quickly, and they looked stunning by the pool. The double latticework design throughout is very comfortable to sit on for those times when I don't want to pull the cushions out for impromptu sunning. Most cast aluminum chaise lounges these days have metal strapping on the seats, making them unusable without a cushion. The Provence cushions are shaped to match the stylish curve of the chaise back and are extremely comfortable. I am more than pleased with this purchase, and as always, Frontgate's customer service is second to none. April 18, 2016
Rated 3 out of 5 by Damaged I bought three of these tables. One of them does NOT have coating around all of the edges of the table. December 5, 2013
Rated 1 out of 5 by Damaged, Missing Nuts & Not Simple to Put Together We purchased the sofa, love seat, lounger, ottoman, and two square side tables from Frontgate. We have 4 other Summer Classics wicker pieces and LOVE those items (rocker, lounge chair, ottoman, & glass top table). Given our experience with those items we hoped that the cast aluminum from Summer Classics would be of similar quality, we were wrong. Delivery went well. Everything arrived approximately 6 weeks after purchase, although the ottoman arrived 4 weeks after purchase. I admit, we waited 3 weeks after delivery to put it all together and therefore we could not take corrective action on the following: -Sofa: one arm was scratched and had been cross threaded (Obviously an item that someone had returned after an attempt to assemble the sofa and had damaged the arm). In addition the same arm had difficulties aligning with the holes in the base. My husband had to use the drill to make a hole bigger so that the holes would align for the stem. It took us 2 hours to assemble (with careful removal from packaging, inventorying everything from the box, and drilling). -Love seat: no issues assembling. Took us 30 minutes to assemble (with careful removal from packaging & inventorying everything from the box). -Square tables: one table ZERO issues! Another table: missing all eight nuts - we went to Home Depot to find nuts that fit. Took us 30 minutes to assemble (excluding trip to Home Depot and with careful removal from packaging & inventorying everything from the box). -Chair Lounge: one arm was a little difficult to align with the back and the bottom, but we did it. Took us 30 minutes to assemble (with careful removal from packaging & inventorying everything from the box). -Ottoman: no issues assembling. Took husband 15 minutes to assemble (with careful removal from packaging & inventorying everything from the box).. 4 hours and fifteen minutes to assemble the furniture and my husband is VERY handy - knows his way around tools as do I... I screwed the stems and also tightened nuts... we are both comfortable assembling items. We haven't started using the set as we put it together yesterday and it's 90+ degrees with high humidity here, but have observed the following: -The feet aren't level on the sofa, lounger, & love seat and it's not our slate patio or the garage floor, where we assembled it -There are some imperfections in the cast aluminum, rough spots. NOTE: we own a dining set by Gensun purchased elsewhere and there are no rough spots, that is there are no casting imperfections. I wish we had purchased a Gensun cast aluminum outdoor seating/living set. I will say that the pieces have a significant weight to them, I expect them to last. The Sunbrella fabric is very nice. The design and style of the Provence set is beautiful. It is black with a few minor highlights painted on in a copper/brown color. Given the amount of money we paid for the items, we are very disappointed in the difficulty assembling, the missing parts, the fact that the furniture isn't level, and that there are imperfections in the aluminum casting. The irony of seeing the QA Inspection pass stickers as we struggled with some of the quality of the pieces did not escape us. QA should not allow a scratched sofa arm that is cross threaded to go into a box. QA should not allow a table to be sent with ZERO nuts. QA should ensure that all holes align for easy assembly. Suggestions: assemble immediately to contact Frontgate about issues. Be prepared for lengthy assembly (or hire someone to do it for you) and possibly a trip to Home Depot for parts. OR... do not buy Summer Classics cast aluminum I hope we will enjoy the furniture August 16, 2015
  • 2016-07-27 T13:04:58.481-05:00
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Provence Lounge Chair with Cushions by Summer Classics
 
1 answer
how can I order just replacement cushions for the provence collection?
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I can't find in the catalog or online how to order dream cushion replacements for my provence lounge chairs and ottomans. please help.;
Length of Ownership: 6-10 years
1 year, 11 months ago
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Answer: 
We do not have replacement cushions readily available for sale for the Provence Lounge Chair with Cushions. Please call us at 1-800-537-8484 with the order number and/or the purchaser's name and billing zip code so we can further assist you
1 year, 11 months ago
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Provence Round Side Table by Summer Classics
 
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what color is the powder coat on this table?
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Louisville, KY, USA
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I want to know if the finish on this is the same color as my Venice (Summer Classics) furniture. Venice is discontinued.
Length of Ownership: < 1 year
2 years ago
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Louisville, KY, USA
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Answer: 
it appears the venice collection had a mahogany finish, where the Procence is a pecan.
2 years ago
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Provence Chaise Lounge with Cushions by Summer Classics
 
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I want to know the leg height. From the ground to the seating area. not overall height.
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2 years, 4 months ago
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Answer: 
The Provence Chaise Lounge with Cushions seat is 19.5" from the ground
2 years, 4 months ago
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Answer: 
Thank you for your interest in Frontgate. We are currently researching the height from the floor to the seat of the Provence Chaise Lounge with Cushions and will update you as soon as we have a definitive answer.
2 years, 4 months ago
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Has staff answer
Provence Sofa with Cushions by Summer Classics
 
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I currently own some pieces from this collection and would like to know if Frontgate sells replacement cushions for this set.
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Length of Ownership: < 1 year
3 years, 3 months ago
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Answer: 
Thank you for your interest in the Provance Sofa with Cushions. While we do not have exact replacement cushions for the Provance Collection, we do offer replacement seating cushions. Please follow the link below.
http://www.frontgate.com/outdoor-furniture/outdoor-cushions-seating/
3 years, 3 months ago
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West Chester, OH, USA
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Provance 4-pc. Deep Seating Sofa Set
 
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Can I get sample fabric swatches?
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I viewed the sample fabric swatches that Frontgate offers, but it does not include these fabrics. How do I get samples of Summer Classics' fabrics/
3 years, 1 month ago
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Thank you for contacting the Frontgate Product Specialist Department. Unfortunately, we do not have swatches for these items.
3 years, 1 month ago
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Provence Lounge Chair with Cushions by Summer Classics
 
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How MUCH assembly is required? Any way to see this photo in another colored fabric?
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I want to purchase but am worried about the comfort of these chairs.
3 years, 11 months ago
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Answer: 
This is Frontgate: Thank you for your interest in this item. We have contacted the manufacturer to obtain more detailed information regarding this chair. Once that information is available, we will let you know. Thank you for your patience.
3 years, 11 months ago
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West Chester, OH, USA
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Answer: 
Thank you for your patience while we contacted the vendor to obtain an answer to your question regarding this item. We were able to confirm that the chair frame arrives in a total of 6 pieces and assembly involves attaching the legs, arms, seat pan and back together. A copy of the assembly instructions is attached for your reference.

In order to view the item with a different fabric color, click on the "view larger/options" hyperlink in the ordering section of the page. Clicking on the different fabric options will change the preview picture to show the selected color.
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3 years, 10 months ago
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West Chester, OH, USA
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