Quality Commitment

At Frontgate, our primary focus is quality. We guarantee that every product we sell will stand up to the supreme test — our customers' satisfaction.

Our One-Year Guarantee lets you put any Frontgate product to the test. If for any reason you are not satisfied, simply return it within 90 days and we'll replace it or refund the cost of the item (excluding Shipping and Processing fees). In addition, we will repair or replace any product for a full year from the date of purchase.

Personalized Items

Any items that are monogrammed, customized or made-to-order cannot be returned or exchanged unless damaged or defective. All returned items must be in their original packaging and in the condition in which they were received. Please wrap your item carefully; package and ship it so that damage does not occur. Follow the return process instructions on the pack slip or see our Easy Returns instructions.