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Rated 4.4 out of 5 by 10 reviewers.
  • 2016-12-08 T06:29:08.518-06:00
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(2 Questions : 3 Answers)
Product Q&A

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We purchased this tray and love it - except that it seems hard to clean and rid of fingerprints. Last night we served cold cocktail shrimp on it and washed immediately with mild soap - however there are marks on the surface of the tray that aren't going away. Any suggestions? Also, is there any product you recommend for ridding these of pesty fingerprints? Rubbing them out takes FOREVER and doesn't completely get rid of them. Love this tray and would love to purchase more in this line, but we won't unless we can figure out easier care that actually works. Thanks!
Length of Ownership: < 1 year
1 year ago
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Answer: 
Thank you for your interest in the Rectangular Stainless Steel Hot/Cold Tray. This tray should only be hand washed with mild detergent. To remove stains and streaks, ensure to rinse the tray thoroughly and dry completely with paper towels. If any fingerprint residue remains, oil should remove it; try polishing with olive oil, lemon oil, or baby oil on a clean, soft cloth.
11 months ago
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Answer: 
I too clean my stainless steel with warm mild soap and water. If pesky finger prints are still there (such as on my tea kettle) I take my bamboo/cotton dish towel or to my trays the type you use to clean glass (sorry I can't think of what this fiber is called!) and rub the heck out of those marks. Be aware, that the beauty of stainless is in the scratch marks from fork and knife lines you will add to it from years of use. If you find this bothersome, stainless steel may not be for you.
Length of Ownership: 10+ years
2 months, 3 weeks ago
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Pacific NW
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Warm? How long to leave it in the oven? Temperature?
Cold? How long to leave it in the freezer?
Can't find my instructions.
1 year, 3 months ago
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Answer: 
Thank you for your interest in the Rectangular Stainless Steel Hot/Cold Tray. To warm, ensure tray is at room temperature. Place tray in a 200°F preheated oven for up to 30 minutes. Do not exceed 30 minutes. To cool, ensure tray is at room temperature. Place tray in a refrigerator for at least 2 hours prior to use. For complete instructions please use the care instructions link on the item page for PDF format instructions.
1 year, 3 months ago
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  • 2016-12-08 T06:27:22.170-06:00
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Product:61306-Rectangular Stainless Steel Hot/Cold Tray
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