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Rated 3.2 out of 5 by 5 reviewers.
Rated 5 out of 5 by Best Purchase Ever I bought this same tree over 8 years ago, it's as beautiful as the day I purchased it. Have I had to replace some of the lights, yes, as I would expect to, but never have I had to replace an entire string. It never fails every year someone will ask me "is that a real tree?" If I ever do need to replace this tree it will be another one from Frontgate. November 29, 2015
Rated 2 out of 5 by Looks Fake We didn't take this tree out of the box. The needles look like (and feel like) molded plastic. The only good use I can imagine would be in a store window, where it could only be viewed from a distance. January 22, 2016
Rated 2 out of 5 by Disappointed We just received our 7 1/2 foot Frasier Fir yesterday and put it up today. I am extremely disappointed by the overall look of this tree. I have purchased many other Christmas greenery items including a Christmas tree from Frontgate and they have all been great quality and are beautiful. I purchased this same tree - a pre lit Frasier Fir from Frontgate in the 9' size about 7 years ago. It is a beautiful tree - very full and the branches are thick and lush. Many people think it's a real tree when they walk in the room. I expected the same quality when purchasing this one and was very disappointed. It has many bare spots and holes even after adjusting the branches. The branches are skinny and skimpy looking. Doesn't look any better than others I have seen in department stores - actually not as nice. I normally don't review items anywhere even if I don't like them but I am so disappointed with this tree. November 26, 2015
Rated 2 out of 5 by Enjoy this tree - for the first 2 Christmases This is a beautiful tree - for the first 2 Christmases. We loved it when we bought it, but it did not last nearly as long as we would have hoped. Entire strings of lights went out - more and more each year. On our 3rd Christmas with it we had to add many strings of lights, which looked tacky with the old dead lights on it. So then we had to take off the old lights - which was a huge pain, as they were all tightly clipped and woven amongst the branches. After 5 Christmases, we were left with only 1/3 of the original lights working, and 5 of the branches broken off completely (we were able to fix a couple branches, but still). Customer Service obviously gets many complaints about this - all of our conversations with them over the years were crabby and less than helpful. The only thing they did for us was sell us a Light Keeper Pro for $30 - which was no help whatsoever. Forget about the warranties they supposedly offer. They do not stick by them. Buy this tree if you only need it for 2 years. Otherwise good luck with years of stress and frustration with something that should bring joy. November 22, 2015
  • 2016-10-30 T05:25:05.337-05:00
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11 months ago
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Answer: 
Thank you for your interest in the Signature Fraser Fir Artificial Pre-lit Christmas Tree. This item has commercial-quality, 3000-hour lights with Continuous Circuit Technology that are embedded with a patented Continuous Circuit Technology™ that keeps all bulbs burning at their maximum brightness even if multiple bulbs fail or come out. The 7.5' size of this tree comes in 4 sections, and the 9' size comes in 5 sections.
11 months ago
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Answer: 
If a light bulb burns out or breaks all the other stay lite.
Length of Ownership: 6-10 years
11 months ago
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Minnesota, USA
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11 months ago
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I was told 4000 tips by customer service rep.
11 months ago
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Answer: 
Thank you for your interest in the Signature Fraser Fir Artificial Pre-lit Christmas Tree. The 7.5' has 4,000 tips.
10 months ago
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11 months ago
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Thank you for your interest in the Signature Fraser Fir Artificial Pre-lit Christmas Tree. The 7.5' has 900 lights, and the 9' has 1200 lights.
10 months ago
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Our dog chewed thru one of them & now nothing above the bottom branches lights.
Length of Ownership: 2-5 years
10 months ago
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Chicago, IL, USA
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Thank you for your interest in the Signature Fraser Fir Artificial Pre-lit Christmas Tree. We are very sorry to hear about your power cord. For replacement parts please contact our Customer Service at 1-888-263-9850 or service@frontgate.com.
10 months ago
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10 months ago
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Staten Island, NY, USA
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Thank you for your interest in the Signature Fraser Fir Artificial Pre-lit Christmas Tree. This tree does not include a storage bag.
9 months ago
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