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Super Chill Appetizer Tray 4.4 5 118 130
Almost what I was looking for I've been looking for an appetizer tray, specifically for serving shrimp, that would stay cold when served outside on a nice summer day. This looked like it would fit the bill. And, it probably will work quite well. (I haven't tried it yet.) But, it is EXTREMELY HEAVY! So heavy that I will have my husband carry it to the outside table. Also, I'm not sure my freezer is large enough to accommodate the portion of the tray that needs to be chilled for 2 hours. June 12, 2014
disappointed I ordered the Super Chill appetizer tray and was disappointed with the dip/sauce bowl. It was very shallow. I would have to refill it serveral times. I returned that product and ordered the Super Chill sectioned salad server. I hope it will be larger. May 8, 2014
Complete lack of documentation This gift to my sister has not yet been used, but she tells me that there was no product information in the box when she opened it: no instructions (e.g., the containers MUST be hand washed), no product name, no warranty information --- nothing. Until I told her, she was unaware that it was Chill-Ware and what its features are. I called Customer Service and was told that all the instructions and information is available online. I suggested to the representative that this is an unacceptable procedure since no where on the product or in the box was there anything that directed the recipient to go online for product information. And what if someone does not have access to the internet? A very poor policy for a very expensive item. December 27, 2013
Very Poor Inspecting Sent this merchandise back twice because something brown sticky mess on the rim of server and could not remove myself without damageing August 1, 2013
Not what I expected This server looks great and I am sure I will use it. It is quite heavy but I imagine that is related to the gel inside. It is large to be placed in the freezer prior to use, but that is something I will just have to deal with. The biggest issue is the very small size of the well for the dip compared to the space for chips. It will not hold a great deal and guests will run out of dip before the chips are gone, necessitating frequent dip refills. September 7, 2010
much larger than expected disappointed; the bowls are nice but are much larger than expected based on picture; to use this I would have to be serving a pretty large group of people; would be good for a more casual, buffet type setting. March 9, 2014
Chip Dip Server The place in the middle for the dip/sauce only holds 1/3 of a cup. Although it looks really attractive and is a great concept, it is useless to me if I have to constantly fill the dip section. I am returning it. December 3, 2013
GREATLY DISAPPOINTED #1 THE ITEM IS A 4 QT BOWL, NOT A CHIP & DIP SERVER. #2 I WAS VERY DISAPPOINTED AT THE WEIGHT. IT IS WAY TOO HEAVY TO USE AS A SERVING BOWL, UNLESS USING IT ON A BUFFET. THIS WAS TO BE A GIFT. IT IS IMPRACTICAL AND I DON'T KNOW IF IT WOULD EVER GET USED. BECAUSE OF THE PRICE OF SENDING IT BACK, I REALLY DON'T KNOW WHAT TO DO. IT WOULD HAVE BEEN A GREAT HELP IF YOU HAD MENTIONED THE WEIGHT. I PROBABLY WOULD NOT HAVE ORDERED IT! August 27, 2013
Good for bottles that actually fit... The product works great for bottles that actually fit. Unfortunately, wine bottles (especially whites) vary a lot in size, and I have found that only the standard/narrow size wine bottles fit. I didn't realize when purchasing that there would be so little "wiggle room" to get a bottle in it (which makes sense in hindsight). I would not recommend buying given how few bottles will actually work with this. May 30, 2013
Disappointed I just received the condiment servers and thought they were very attrative. Then, I read in my August 2012 Good Housekeeping magazine the results of the investigation of claims for the Frontgate Superchill 4 quart bowl (which I also planned to order when it was back in stock). None of the serving dishes including the Frontgate Superchill "kept food cold to the upper limits of their claims". I really considered trying them for myself but not at the price. I must return. If they ever go on a super sale, I would consider if only for attractive serving pieces. July 16, 2012
OK IT IS A LOT HEAVIER THEN I THOUGHT. TO BIG June 19, 2012
Too shallow The server is too shallow. I will be sending this back. December 23, 2011
Not as great as it looks It does the job...kind of. Not deep enough so the veggies easily roll off and a bit of pain because it's 3 parts that come apart when you lift it. It's also very heavy. December 19, 2011
not a good choice This item was to be a wedding gift- it came in a sturdy box- good thing as it weighs a ton! However, there were no instructions on how to use the item, cleaning, or assembly. It is too heavy to mail again. I should have listened to the other reviews more closely. Might be a good item for professional cooking situation. September 7, 2011
Dissapointed in these Rarely are we dissapointed in our Frontgate purchases, but these items are heavy, bulky, low capacity, too big for our freezer and we regrettably had to return them. Suited for commercial use only. July 22, 2011
Disappointed I haven't used it yet, and I'm planning to keep it. However, I have a side by side refrigerator/freezer, and this serving piece does not fit into the freezer, it's too big. I also thought it would not be so shallow. I don't love it. December 15, 2010
Poor Description of product The description of this item is poorly worded in the catalogue. It is unclear to the buyer (and apparently the phone staff) if the rubber insert only is freezable as I was lead to believe or as was the case if the entire product has to be placed in the freezer because it is permanently sealed to the stainless steel casing (which requires a fairly large freezer). As far as the product's quality and durability, it looked to be fairly sturdy, durable and attractive. September 10, 2010
super chill oval server I was very disappointed to see how shallow the dish is. It is a very big and heavy item that actually will hold very little. Other than shrimp cocktail, or some small mixed fruit, I cannot seeing it as being useful for much else. It takes up a lot of storage room for something I will use infrequently. October 2, 2012
Are You Kidding Me I was so disappointed in the chill server. It made such a mess on the table after being in the freezer, condensation all over. I had intended to buy the bowls but not now. July 31, 2012
Not the best ever.... I was so excited about this purchased because we entertain outdoors at our lakehouse often. Thought this would be the perfect solution to keeping dips chilled. No instructions on cleaning or anything else with it. Not so sure it's going to be as great as advertised. May return it. :( September 17, 2010
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Product Q&A

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Super Chill 1-Quart Bowl
 
1 answer

Do I put both pieces in refrigerator or freezer? I forgot

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Green Bay, WI, USA
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Length of Ownership: 2-5 years
1 month, 2 weeks ago
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Green Bay, WI, USA
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Answer: 
Thank you for your interest in the Super Chill 1-Quart Bowl. To use separate the two pieces and place the top piece into freezer for two hours. Remove from freezer and insert back into bottom piece. Your super chill insulated servers are now ready for use.
1 month, 2 weeks ago
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Super Chill 1-Quart Bowl
 
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What is the purpose of the black ring that came with the bowl

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I purchased the 4-quart bowl and just received it yesterday. I am confused as to the purpose of the black rubber (or silicone) ring that was located in-between the inner and outer bowls. It does not seem to fit either bowl snugly, and falls off rather easily. Was this ring only included for shipping purposes? Thank you in advance for your response.
1 year, 1 month ago
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There should not be a black ring as part of the Super Chill 1-Quart Bowl.
1 year, 1 month ago
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Super Chill 1-Quart Bowl
 
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Do these bowls have lids?

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1 year, 3 months ago
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Thank you for your interest in the Super Chill 1-Quart Bowl.
The 1-Quart and 4-Quart bowls include black silicone lids.
1 year, 3 months ago
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Super Chill 1-Quart Bowl
 
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Do these bowls sweat on the outside while in use?

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2 years, 2 months ago
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Thank you for your interest in Frontgate. In reference to the Super Chill Insulated Bowls, the bowls will not condensate or leave messy water rings on tabletops or fine furnishings.
2 years, 2 months ago
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Super Chill 1-Quart Bowl
 
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Ship date

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Hello
I am interested in purchasing the 1 qt and 4 qt super chill insulated bowls however the ship dates say 7/3 and 7/30 are these accurate ship dates? I am a little concerned I am looking for these items to ship as early as 6/ 20 if possible.
Your prompt reply will be greatly appreciated
Thank you
Shawna
3 years, 1 month ago
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Answer: 
We appreciate your interest in this item. Due to the popularity of these items. unfortunately both sizes of this bowl are temporarily unavailable. The 1 qt bowl will be available to ship on 7/16 while the 4 qt bowl will not be available to ship until 7/30. We apologize for any inconvenience.
3 years, 1 month ago
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