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Rated 4.3 out of 5 by 182 reviewers.
Rated 5 out of 5 by Great hose! This is my favorite hose ever. I do a lot of gardening and dog washing and hoses are the bane of my existence! This is the second one that I have had. It doesn't kink and it is truly retractable. The first one lasted several years. We live in a very brutal salt environment and I was surprised that it lasted as long as it did before getting gunked up. I got it on sale so that is even better. December 28, 2016
Rated 5 out of 5 by best thing ever Love it-easy to set up-easy to use-much neater than a hose reel December 14, 2016
Rated 5 out of 5 by Just the ticket I now own 6 of these beauties. It makes any type of watering chore a pleasure. You just pull out the hose to were you need it, water, and then give the hose a tug and it instantly goes back into it''s "house..A piece of cake! December 5, 2016
Rated 5 out of 5 by The Perfect Hose Reel I hate hoses. Hoses are heavy and usually messy so I would tend to just leave them stretched out to attract more clutter. That is until I discovered this hose reel. The Vector Hose Reel is in no way comparable to reels sold in big box home stores. This reel works easily and lasts a long time. This is the third version of this reel I have purchased. The first one is still working after nearly ten years. Each time Frontgate makes an improvement in the device. This time it was adjustable tension. I love this hose reel. December 1, 2016
Rated 5 out of 5 by My 2nd Vector Retractable Hose Reel I purchased my 1st hose retractable hose reel 4 years ago and it was wonderful. We since moved to a new home that is why I bought this one, they are excellent the hose never gets crimped and always comes off the reel easily and retracts just as easily. November 30, 2016
Rated 5 out of 5 by Good purchase Excellent, this is the fourth one we have bought. Especially helpful for Seniors. November 28, 2016
Rated 5 out of 5 by Excellent Retractable Hose Reel This is our second purchase for the Vector Retractable Hose Reel. Having had a variety of garden hose reels in the past few years, this is by far the best choice. It has a better and smoother rewind spring function (also easily adjustable) and replaceable parts if necessary down the road. Customer service is listed as being available, however we have not had an occasion to utilize it. The unit is a two tone gray which would not be my first choice in colors for the outdoors but it is okay. My first choice would be earth tone colors but that is a personal one. We will be replacing our other brand of two hose reels with the Vector when they start to fail. The reel is a little higher in the price range but it is one of those items that you get what you pay for in comparison. November 24, 2016
Rated 5 out of 5 by most helpful gardening item I am so pleased with Frontgate. the service is above all I could ask for and the quality is always top. their people are helpful and courteous. October 19, 2016
  • 2017-01-16 T07:28:03.589-06:00
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(28 Questions : 81 Answers)
Product Q&A

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If not, do you sell it?
1 year, 10 months ago
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Carlsbad, CA, USA
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Answer: 
No, the post is a separate purchase.
Length of Ownership: 2-5 years
8 months ago
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San Diego, CA, USA
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Answer: 
The post is sold separately.
Length of Ownership: < 1 year
4 months, 4 weeks ago
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Savannah, GA, USA
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Answer: 
It does not come with a post, however they do offer one for sale. It is steel and powder coated. I have mine cemented in the ground over a treated piece of 2x4 and it looks and works beautifully! I highly recommend the post if you don't want to mount the reel to your home
Length of Ownership: < 1 year
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4 months, 2 weeks ago
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Strongsville, OH, USA
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Answer: 
No the post does not come with the hose casing. Yes, Frontgate sells it separately.
Length of Ownership: < 1 year
7 months ago
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Oregon, USA
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Answer: 
The Vector Retractable Hose Reel does not come with a post, but our post can currently be purchased by calling us at 1-800-436-2100 and ordering item number 49226.
1 year, 10 months ago
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1 year, 10 months ago
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Answer: 
Yes! It is smaller in diameter and more flexible than most hoses sold at hardware stores.
Length of Ownership: < 1 year
5 months, 1 week ago
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Answer: 
Yes.
Length of Ownership: 2-5 years
8 months ago
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San Diego, CA, USA
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Answer: 
Yes,very nice vinyl hose that does not kink or wrap around. Retracts and pulls over very nicely.
Length of Ownership: < 1 year
8 months ago
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Savannah, GA, USA
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Answer: 
Yes, the hose is included.
Length of Ownership: < 1 year
7 months ago
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Oregon, USA
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Answer: 
The Vector Retractable Hose Reel does include a 6ft leader hose as well as 100ft of retractable hose.
1 year, 10 months ago
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In the quick view there is a picture of the hose reel with a manual handle to retract the hose, but in the overview it says : "When you're finished watering, simply pull the hose and the reel automatically draws it back into the weather-resistant plastic housing."

It is an auto rewind garden hose reel or a manual retractable ?
1 year, 9 months ago
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Indonesia
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Answer: 
is auto, the handle its to adjust the tension to retract, i do not recommend this product, i used it for 10 months and it does not work well
2 months, 3 weeks ago
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Answer: 
It is an auto rewind. Just lightly pull hose and in it goes !
5 months, 2 weeks ago
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Florida
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Answer: 
The great thing about this hose reel is the automatic retraction. It is like an air hose at a gas station. Pull it out as long as you need, and it will set in place with a click. Give it a tug, and it rewinds back into the box. It is spring loaded and does not use water like some units do. Very nice! I have three of these around my house!
Length of Ownership: 2-5 years
8 months ago
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San Diego, CA, USA
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Answer: 
Thank you for your interest in the Vector Retractable Hose Reel. This hose has fully automatic.
1 year, 9 months ago
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Answer: 
It automatically reels it in for you. I have two of these hoses, one on each side of my house. That's how much I love this product.
Length of Ownership: < 1 year
7 months ago
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Madison, AL, USA
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1 year, 6 months ago
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Answer: 
On the right-hand side of the hose reel as you're facing the hose reel from the front there should be two small tabs for a screwdriver to pry off the hose reel at the centerpoint of the diameter of the hose reel. There is a mechanism in there for adjusting the spring tension.
Length of Ownership: < 1 year
9 months ago
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Florida
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Answer: 
The instructions cover this and you can probably pull them up on line, or simply call Frontage.
Length of Ownership: 2-5 years
3 months, 3 weeks ago
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Jupiter, FL, USA
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Answer: 
You can't open. I had this happen to 1 of 5 purchases. Call for a replacement & they should send you a box to return deffective produst
Length of Ownership: 2-5 years
1 year ago
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West Virginia, USA
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Answer: 
If you have the new adjustable tension model you can try to adjust the tension tighter. If you have had the older model for a few years, all you can do is shorten the hose. Inside there is a long spring steel winding that probably broke at the end. It will need to be replaced.
Length of Ownership: 2-5 years
8 months ago
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San Diego, CA, USA
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Answer: 
We are very sorry to hear you are having difficulty with your Vector Retractable Hose Reel. For product assistance or warranty and part information, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
1 year, 6 months ago
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Can I remove it from the mount & connect it to another bib easily? What procedure would I follow?
1 year, 6 months ago
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Seal Beach, CA, USA
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Answer: 
It comes with only one mount. It lifts off easily enough, but how would you mount it elsewhere? It cannot just sit on the ground. You would have to relocate the mount.
Length of Ownership: 2-5 years
8 months ago
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San Diego, CA, USA
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Answer: 
The unit lifts out of the wall mount and could be moved to another location, however without another wall mount you would not be able to secure it properly. To my knowledge the wall mount is not sold separately. I attached a photo of mine removed from the wall mount, hope this helps.
Length of Ownership: < 1 year
4 months, 4 weeks ago
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Savannah, GA, USA
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Answer: 
You would have to have another mount at the alternate location, but it could be done. I assume Frontgate sells it separately. Then you would merely unscrew the leader hose, lift the hose reel assembly off, then place it on the other mount and screw the hose in. Be sure to allow the hose to drain as much as possible before lifting the reel off. With water, it would be very heavy.
Length of Ownership: 2-5 years
3 months, 2 weeks ago
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Jupiter, FL, USA
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Answer: 
Thank you for your interest in the Vector Retractable Hose Reel. The wall bracket for this item should be attached using the included instruction manual which is also available by using the link in the item overview. The hose reel should then be hung on the wall bracket.
1 year, 6 months ago
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Answer: 
Yes, the reel can be lifted off of its mount but it is a bit heavy so you will need decent upper body strength to lift it off and put it back on the mount. Putting it back on the mount will be more difficult than removing it because you must align the reel opening, which is 1, maybe 2 inches in diameter, with the mount before you can replace it. The reel has a hose several feet long that connects it to the bib so there is reasonable means to attach to another bib. Remember that if you connect it to another bib you will have to find a way to position the reel so you can pull out the hose and rewind it.
Length of Ownership: < 1 year
3 months, 3 weeks ago
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Florida, USA
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