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Rated 4.3 out of 5 by 172 reviewers.
Rated 5 out of 5 by most helpful gardening item I am so pleased with Frontgate. the service is above all I could ask for and the quality is always top. their people are helpful and courteous. October 19, 2016
Rated 5 out of 5 by The Best I have three of these now, one for each spigot. This is easy to install, but it depends on what kind of surface you're mounting it on. All the necessary hardware is included. I my case, I had to go through concrete composite siding first and then reinforced concrete block construction. Wore out three masonry bits. In most cases, the job should be easy. There's plenty of hose and it retracts easily. Just remember to turn off the water supply, release any pressure, and walk it in or slowly feed it in by hand. Otherwise, it can take off on you and damage you or itself. I've had the other two for a couple of years with no complaints. My only concern was that the hose is 1/2 inch; I would prefer 5/8 inch. However, it's been adequate for everything I've used it for. September 28, 2016
Rated 5 out of 5 by Great item, makes yard work much easier Easy to install and easy to use. Keeps yard looking clean and neat. September 23, 2016
Rated 5 out of 5 by Great product I have so enjoyed my retractable hose reel. It sure makes watering easy, no more dreading putting the hose away. I have one on all my outdoor faucets now! September 16, 2016
Rated 5 out of 5 by Our third reel This is the third retractable hose reel we have purchased from Frontgate. We liked the first one so much that we purchased one as a housewarming gift for our son and daughter-in-law and now have added a second at our house in the back. It is easy to install in a brick wall; the mounting holes in the bracket line up with the masonry between the bricks. It is also easy to remove for winter storage. September 10, 2016
Rated 5 out of 5 by Retractable Hose-Reel This updated version of the Retractable Hose Reel has improvements over its excellent predecessor. The 100 foot hose is sufficiently long and now better locks at extended length; and the spring adjustment is a nice improvement, which is not yet needed; but was needed in the predecessor. September 10, 2016
Rated 5 out of 5 by Awesome product! Great product.. works perfectly.. awesome value..hose included even 1/2 ".. so nice I bought two.. frontgate is great company to deal with as well. September 9, 2016
Rated 5 out of 5 by Love this Hose Reel I have one I ordered a few years ago and wanted another one for the other hose bib. I love how easy it is to use and no more big heavy hoses to wind back onto a hose hanger. September 8, 2016
  • 2016-10-30 T05:24:56.208-05:00
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(26 Questions : 68 Answers)
Product Q&A

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If not, do you sell it?
1 year, 8 months ago
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Carlsbad, CA, USA
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Answer: 
No, the post is a separate purchase.
Length of Ownership: 2-5 years
6 months ago
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San Diego, CA, USA
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Answer: 
No the post does not come with the hose casing. Yes, Frontgate sells it separately.
Length of Ownership: < 1 year
5 months, 1 week ago
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Oregon, USA
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Answer: 
The Vector Retractable Hose Reel does not come with a post, but our post can currently be purchased by calling us at 1-800-436-2100 and ordering item number 49226.
1 year, 8 months ago
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Answer: 
It does not come with a post, however they do offer one for sale. It is steel and powder coated. I have mine cemented in the ground over a treated piece of 2x4 and it looks and works beautifully! I highly recommend the post if you don't want to mount the reel to your home
Length of Ownership: < 1 year
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1 month, 4 weeks ago
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Strongsville, OH, USA
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Answer: 
The post is sold separately.
Length of Ownership: < 1 year
2 months, 1 week ago
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Savannah, GA, USA
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1 year, 8 months ago
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Answer: 
Yes! It is smaller in diameter and more flexible than most hoses sold at hardware stores.
Length of Ownership: < 1 year
2 months, 3 weeks ago
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Answer: 
Yes.
Length of Ownership: 2-5 years
6 months ago
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San Diego, CA, USA
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Answer: 
Yes,very nice vinyl hose that does not kink or wrap around. Retracts and pulls over very nicely.
Length of Ownership: < 1 year
5 months, 2 weeks ago
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Savannah, GA, USA
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Answer: 
Yes, the hose is included.
Length of Ownership: < 1 year
5 months, 1 week ago
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Oregon, USA
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Answer: 
The Vector Retractable Hose Reel does include a 6ft leader hose as well as 100ft of retractable hose.
1 year, 7 months ago
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In the quick view there is a picture of the hose reel with a manual handle to retract the hose, but in the overview it says : "When you're finished watering, simply pull the hose and the reel automatically draws it back into the weather-resistant plastic housing."

It is an auto rewind garden hose reel or a manual retractable ?
1 year, 6 months ago
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Indonesia
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Answer: 
is auto, the handle its to adjust the tension to retract, i do not recommend this product, i used it for 10 months and it does not work well
1 week ago
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Answer: 
The great thing about this hose reel is the automatic retraction. It is like an air hose at a gas station. Pull it out as long as you need, and it will set in place with a click. Give it a tug, and it rewinds back into the box. It is spring loaded and does not use water like some units do. Very nice! I have three of these around my house!
Length of Ownership: 2-5 years
6 months ago
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San Diego, CA, USA
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Answer: 
It is an auto rewind. Just lightly pull hose and in it goes !
2 months, 4 weeks ago
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Florida
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Answer: 
Thank you for your interest in the Vector Retractable Hose Reel. This hose has fully automatic.
1 year, 6 months ago
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Answer: 
It automatically reels it in for you. I have two of these hoses, one on each side of my house. That's how much I love this product.
Length of Ownership: < 1 year
4 months, 3 weeks ago
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Madison, AL, USA
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1 year, 4 months ago
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Answer: 
On the right-hand side of the hose reel as you're facing the hose reel from the front there should be two small tabs for a screwdriver to pry off the hose reel at the centerpoint of the diameter of the hose reel. There is a mechanism in there for adjusting the spring tension.
Length of Ownership: < 1 year
6 months ago
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Florida
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Answer: 
The instructions cover this and you can probably pull them up on line, or simply call Frontage.
Length of Ownership: 2-5 years
1 month, 1 week ago
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Jupiter, FL, USA
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Answer: 
You can't open. I had this happen to 1 of 5 purchases. Call for a replacement & they should send you a box to return deffective produst
Length of Ownership: 2-5 years
9 months ago
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West Virginia, USA
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Answer: 
If you have the new adjustable tension model you can try to adjust the tension tighter. If you have had the older model for a few years, all you can do is shorten the hose. Inside there is a long spring steel winding that probably broke at the end. It will need to be replaced.
Length of Ownership: 2-5 years
6 months ago
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San Diego, CA, USA
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Answer: 
We are very sorry to hear you are having difficulty with your Vector Retractable Hose Reel. For product assistance or warranty and part information, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
1 year, 3 months ago
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Can I remove it from the mount & connect it to another bib easily? What procedure would I follow?
1 year, 3 months ago
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Seal Beach, CA, USA
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Answer: 
The unit lifts out of the wall mount and could be moved to another location, however without another wall mount you would not be able to secure it properly. To my knowledge the wall mount is not sold separately. I attached a photo of mine removed from the wall mount, hope this helps.
Length of Ownership: < 1 year
2 months, 1 week ago
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Savannah, GA, USA
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Answer: 
It comes with only one mount. It lifts off easily enough, but how would you mount it elsewhere? It cannot just sit on the ground. You would have to relocate the mount.
Length of Ownership: 2-5 years
6 months ago
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San Diego, CA, USA
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Answer: 
You would have to have another mount at the alternate location, but it could be done. I assume Frontgate sells it separately. Then you would merely unscrew the leader hose, lift the hose reel assembly off, then place it on the other mount and screw the hose in. Be sure to allow the hose to drain as much as possible before lifting the reel off. With water, it would be very heavy.
Length of Ownership: 2-5 years
1 month ago
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Jupiter, FL, USA
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Answer: 
Yes, the reel can be lifted off of its mount but it is a bit heavy so you will need decent upper body strength to lift it off and put it back on the mount. Putting it back on the mount will be more difficult than removing it because you must align the reel opening, which is 1, maybe 2 inches in diameter, with the mount before you can replace it. The reel has a hose several feet long that connects it to the bib so there is reasonable means to attach to another bib. Remember that if you connect it to another bib you will have to find a way to position the reel so you can pull out the hose and rewind it.
Length of Ownership: < 1 year
1 month, 1 week ago
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Florida, USA
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Answer: 
Thank you for your interest in the Vector Retractable Hose Reel. The wall bracket for this item should be attached using the included instruction manual which is also available by using the link in the item overview. The hose reel should then be hung on the wall bracket.
1 year, 3 months ago
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  • 2016-10-30 T05:25:02.877-05:00
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Product:144861-Vector Retractable Hose Reel
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