ÿþ//Used to invoke Instant Service Live Chat

function openHelp(liveChatDivNumber) {

    // window.open( 'http://gh.live.egain.com/wcscgi/CDM.exe?SS_COMMAND=CUST_SUP&Category=CS&mode=FullWindow', 'help', 'width=275,height=480,scrollbars=yes,toolbar=no')

    // New Live Chat vendor - Instant Service

    // Right now there are three div Ids "liveChat", "liveChatLink" and "liveChatImg"

    document.write('<img src="https://admin.instantservice.com/resources/smartbutton/6104/20317/available.gif?'+Math.floor(Math.random()*10001)+'" style="width:0;height:0;visibility:hidden;position:absolute;" onLoad="agentsAvailable(' + liveChatDivNumber + ')" onError="agentsNotAvailable(' + liveChatDivNumber + ')">');

}



function agentsAvailable(liveChatDivNumber) {

    if (document.getElementById('liveChatImg') != null) {

    	document.getElementById('liveChatImg').innerHTML = '<td align="left" ><A HREF="" onClick="window.open(\'/text/template/gh_chat_form.html\',\'custclient\',\'width=500,height=320,scrollbars=0\');return false;"><IMG SRC="/images/us/local/page_specific/detail/livehelp.gif" border="0"></td>';

    }

    

    if (document.getElementById('liveChat'+liveChatDivNumber) != null) {

    	document.getElementById('liveChat'+liveChatDivNumber).innerHTML = '<td align="left" ><A HREF="" onClick="window.open(\'/text/template/gh_chat_form.html\',\'custclient\',\'width=500,height=320,scrollbars=0\');return false;">Live Chat</a><br>9 am - Midnight ET</td>';

    }

    

    if (document.getElementById('liveChatLink'+liveChatDivNumber) != null) {

    	document.getElementById('liveChatLink'+liveChatDivNumber).innerHTML = '<A HREF="" class="linkclass" onClick="window.open(\'/text/template/gh_chat_form.html\',\'custclient\',\'width=500,height=320,scrollbars=0\');return false;">Live Chat</a>';

    }



    return true;

}



function agentsNotAvailable(liveChatDivNumber) {

	if (document.getElementById('liveChatImg') != null) {

		document.getElementById('liveChatImg').innerHTML = '<td align="left" ><A HREF="" onClick="window.open(\'/text/template/gh_cust_phone.html\',\'custclient\',\'width=500,height=320,scrollbars=0\');return false;"><IMG SRC="/images/us/local/page_specific/detail/livehelp.gif" border="0"></td>';

	}

	

	if (document.getElementById('liveChat'+liveChatDivNumber) != null) {

		document.getElementById('liveChat'+liveChatDivNumber).innerHTML = '<td align="left" ><A HREF="" onClick="window.open(\'/text/template/gh_cust_phone.html\',\'custclient\',\'width=500,height=320,scrollbars=0\');return false;">Live Chat</a><br>9 am - Midnight ET</td>';

	}

	

	if (document.getElementById('liveChatLink'+liveChatDivNumber) != null) { 

		document.getElementById('liveChatLink'+liveChatDivNumber).innerHTML = '<A HREF="" class="linkclass" onClick="window.open(\'/text/template/gh_cust_phone.html\',\'custclient\',\'width=500,height=320,scrollbars=0\');return false;">Live Chat</a>';

	}

	



    return true;

}

// End of Instant service scripts



// returns an object if it exists in the current DOM displayed, or null if it doesn't

function buildObj(sObject){

		// if netscape build the correct path to the element in the DOM

		if (!document.all){

			var aObjTree = sObject.split("."); // split and store the ie version of the DOM tree

			var sTree = "";



			// when the tree is long, construct a new tree out of the split apart ie tree

			if (aObjTree.length > 1){

				for (var i=0; i<aObjTree.length; i++){

					if ((i+1)%2 == 0) sTree += ".document."; // inserts ref to the DOM document

					if (i < aObjTree.length -1) sTree += aObjTree[i]; // skips the last element

				}



			// just start a basic NS tree

			} else sTree += "document.";



			// reconstruct the sObject for a correct NS path to the element

			sObject = (sTree + "getElementById('"+ aObjTree[aObjTree.length -1] +"')");

		}



		// return the element or null if it doesn't exist

		return oCreatedObj = (eval("typeof("+sObject+")") != "undefined")? (eval(sObject)):null;

	}