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10' Cantilever Square Side Mount Umbrella is rated
out of
5 by
43.
Rated 5 out of
5
by
Marie22 from
Perfect!
Wanted two large umbrellas for our dock at the lake and these are perfect! Easy to open and close and look fantastic! Exceeded my expectations
Date published: 2019-08-07
Rated 1 out of
5
by
LizzieD105 from
Horrible experience
Box broken upon arrival. Waited 10 days for missing part. Finally got everything put together only to find out that the umbrella does not fit into the hub. Maybe we got unlucky but for the cost and amount of man hours, big disappointment.
Date published: 2019-07-20
Rated 5 out of
5
by
RKE101 from
Last one lasted 8 years, dosen't blow over in the wind.
Date published: 2019-04-23
Rated 1 out of
5
by
JohnCarl from
Missing Parts -
We ordered two of these huge (expensive) 10’ cantilevered umbrellas. One was perfect and it’s all set up. The other one was missing parts. It’s still sitting here after two weeks, waiting for the parts to come. No communication update from Customer Service. Very upsettting.
Date published: 2018-10-25
Rated 5 out of
5
by
Patio Pounder from
Makes Our Patio Great Again
Fast delivery Easy to assemble (though heavy at times). The instructions are clear (follow them exactly!). The product works great - tilts back, rotates 360 degrees. Be SURE to put it in the right spot the first time.
Date published: 2018-09-08
Rated 2 out of
5
by
Summerguy from
Locking handle not working
I purchased this umbrella 4 summers ago, It worked well and looked good. However, the locking mechanism stopped working. I talked with a rep at Frontgate and asked for an exploded view of the handle so perhaps I can repair it. He did not have access to a diagram and he wanted a photo of the handle, I sent photo, still awaiting a response. I opened the handle and the very short pin that locks the handle into position fell out from its seat. Without a clear diagram on how this assembly is put together the handle is basically broken. Poor customer service and poor manufacturing quality control.
Date published: 2018-06-23
Rated 2 out of
5
by
BrianMattson from
Very poor wind performance. Do not buy!
I bought this last August and it has worked fine, but even in mild wind it will tip... even with the base completely full of sand. Recently it blew over and was damaged and I cannot get parts from Frontgate... and they will not allow me to contact the Manufacturer directly because they "have an NDA" that doesn't allow that. So after buying brand new and only 9 months later.... and it's a throw - away? For Frontgate I would expect better... at least access to parts!! The canopy is not adequately vented. I would not recommend this product.
Date published: 2018-05-08
Rated 5 out of
5
by
Suchahappycustomer from
10' Square Umbrella
I cannot tell you how much we have enjoyed this umbrella. It is easy to lift up from a closed position and also very easy to turn around to get maximum shade. No umbrella I have ever owned has held up as well as this one.
Date published: 2017-09-05
How long is your 25% off sale on the 10' square umbrella?
Thank you for your interest in the 10' Cantilever Square Side Mount Umbrella. For further assistance please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Date published: 2019-09-10
Can you please email instructions on replacing the canopy. Thank you!
Thank you for your interest in the 10' Cantilever Square Side Mount Umbrella. A copy of the requested instructions have been sent to the email address used when this question was submitted.
Date published: 2019-09-10
Does this come with the base?
Thank you for your interest in the 10' Cantilever Square Side Mount Umbrella. The base is included with this item.
Date published: 2019-08-30
Need assembly instructions
Thank you for your interest in the 10' Cantilever Square Side Mount Umbrella. A copy of the assembly instructions have been sent to the email address used when this question was submitted.
Date published: 2019-08-13
Is it waterproof ? We qant to use it pver a hot tub even in the rain.
Thank you for your interest in the 10' Cantilever Square Side Mount Umbrella. We apologize this umbrella is not waterproof. We recommend closing the umbrella when not in use, or in inclement weather.
Date published: 2019-07-18
The umbrella is assembled and opens but will stay loved open. The handle loosened and the umbrella starts to close. How doe does it lock open?
Thank you for your interest in the 10' Cantilever Square Side Mount Umbrella. To properly open the umbrella from closed position, turn the crank clockwise while disengaging main frame grip handle and guiding up main frame, until the umbrella is fully opened and the hub is at the top most position.
Date published: 2019-07-03
Need assembly instructions
Thank you for your interest in the 10' Cantilever Square Side Mount Umbrella. A copy of the assembly instructions have been sent to the email address used when this question was submitted.
Date published: 2019-06-29
I need to order a replacement umbrella cover. I ordered Item # 15597L and it does not fit, where can I order correct replacement cover for this item?
Thank you for your interest in the 10' Cantilever Square Side Mount Umbrella. Please call our Product Specialist at 800-537-8484 for replacement parts.
Date published: 2019-06-05
Product:64445-10\' Cantilever Square Side Mount Umbrella
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