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100' Retractable Hose Reel with Accessories is rated 4.0 out of 5 by 112.
Rated 5 out of 5 by from So Good I Bought Two My daughter recommended (she has three) and we installed the first one on her visit with a 50 lb. of cement for the post. Pulls out and rotates easily and retracting is fun! I have now bought a second for the back yard. 100 ft of hose on each covers my yard. I have given away three hose receptacles and hoses!
Date published: 2021-09-17
Rated 5 out of 5 by from Easy to use and install hose reel. The retractable hose and reel are easy to use as well as esthetically pleasing wherever you place it.it blend in so well with my house and surrounding areas I would definitely recommend it
Date published: 2021-08-16
Rated 5 out of 5 by from The item that you didn't know you needed! Great addition to any house since neatly stores away hose that rarely kinks
Date published: 2021-08-07
Rated 1 out of 5 by from Bad hose reel The last two I bought they cracked inside where the hose hooks up. Needs to be reengineered. Would not recommend to anyone anymore.
Date published: 2021-08-03
Rated 1 out of 5 by from 2021 version is horrible I’ve had two of these in the past, one at our old house for over 10 years, one at the current house for 6. Purchased a new one this year for a second location. What a piece of crap. The hose is ridiculously long, more narrow, and the SOB DOES NOT REWIND. Plus the attachment to the wall is flimsy plastic. Worst waste of money. REALLY DISSATISFIED. WOULD HELP ALSO IF TWO LENGTH OPTIONS WERE AVAILABLE. it’s a major pain to pull out 100’ of hose that refuses to rewind.
Date published: 2021-07-30
Rated 5 out of 5 by from LOVE this hose and carrier!!! THE BEST hose, reel, nozzle!!! I love this one so much, that I purchased a second one! It's so easy to manage, looks very 'quality', works beautifully. Highly Recommend!!!
Date published: 2021-07-30
Rated 1 out of 5 by from Bad News... I have owned many of these retractable hose reel for years and loved them but unfortunately the 2 that I just bought do not retract very easily and can't get hose to retract the entire way. We compared the new to the old and found that the case that holds the hose is now smaller and doesn't work with the 100' hose. I called technical support and was told they have a new vendor that makes the new reels so they are not the same any more. Bummer!!!
Date published: 2021-07-07
Rated 3 out of 5 by from Good and bad I bought two of them two years ago and one is still working fine but the other needs to be replaced because it is leaking a substantial amount of water from the inside and coming out in a steady stream out of the hole in the bottom.
Date published: 2021-06-28
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My hose is leaking and missing the black washer. What size washer do I need to purchase to get it working again?

Asked by: Carole Jean
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. For part information, please contact our Product Specialists at 1-800-537-8484 and they can assist you.
Answered by: RL Frontgate Service
Date published: 2020-08-12

What is the diameter of the hose? 

Asked by: Dan R
Thank you for your interest in our 100' Retractable Hose Reel with Accessories. The hose is 1/2" in diameter.
Answered by: SB Frontgate Service
Date published: 2020-07-29

Does it come with an adjustable nozzle (so you can use it to "stream/jet" heavier flow to wash car and "light" to water plants? If not, can you attach one?

Asked by: anonymousX
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. The hose nozzle adjusts from a strong, concentrated stream to a soaker.This can take any nozzle that is designed for a 1/2" hose.
Answered by: CHFrontgate Service
Date published: 2020-07-07

Where is this manufactured?

Asked by: Elyon4
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. This item is made in China.
Answered by: MSFrontgate Service
Date published: 2020-07-06

Do you sell a replacement hose? Our hose has split.

Asked by: SherriLynne
Thank you for your interest in the Retractable Hose Reel with Accessories.Please contact our Product Specialist Department at 800-537-8484 for further assistance.
Answered by: MSFrontgate Service
Date published: 2020-05-25

Does this set include the hose?

Asked by: Scottt
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. This item does include the hose.
Answered by: RL Frontgate Service
Date published: 2020-07-24

What are the accessories that are included with this hose reel??

Asked by: John Langsdorf
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. The accessories included are the mounting post and hose nozzle.
Answered by: MSFrontgate Service
Date published: 2020-04-29

Can I use any sprinkler, nozzle? 

Asked by: Mar927
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. We do not recommend using this item with a sprinkler. The 100' Retractable Hose Reel with Accessories includes an Adjustable-spray Hose Nozzle (#19589). However, it item may be used with any type of nozzle designed for use with a 1/2" dia. hose.
Answered by: JCFrontgateService
Date published: 2020-03-31

Does this hose swivel?

Asked by: BrianOD
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. This item swivels 180° to reach more square footage.
Answered by: JCFrontgateService
Date published: 2020-03-30

Hi Fontgate - I’ve owned these in every home. We just moved and want to order again. Can you say when you’ll have them back in stock again? 

Asked by: Tim F
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. Please contact our Product Specialist Department at 800-537-8484 and they can assist you.
Answered by: CHFrontgate Service
Date published: 2020-02-18

Looks great and works well except the hose is sluggish on the return. There is about a 3 to 4 feet of hose that just won't return to its chamber. Can the tension be adjusted and how?  Please reply

Asked by: jaksonne
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. We recommend holding the hose at the yellow warning mark and pulling it with a hard jerking motion until the hose retracts. If this doesn't work remove the Mounting Pin and remove the reel from the mounting bracket. Place the reel with the right side down and pull from the yellow warning mark until the hose retracts.
Answered by: RL Frontgate Service
Date published: 2020-01-24

Can the unit be mounted to a wood structure or does it have to be brick?

Asked by: Anonymous
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. This item does not need to be mounted to a brick surface. However, it is important the structure you intend to use is sturdy enough to support the weight of the reel, along with approximately 32 lbs. of water. This particular set does include an optional metal post for mounting the hose reel.
Answered by: JCFrontgateService
Date published: 2020-01-24

How long is the hose that connects to the hose bib on the house?

Asked by: KJR1
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. This has a 6' leader hose.
Answered by: CHFrontgate Service
Date published: 2019-11-26

I am replacing this hole reel but the bracket is different, it may be an upgraded hole reel? Are there two types of the 100' retractable reel?

Asked by: DKayem555
Thank you for your interest in the Retractable Hose Reel with Accessories.Please contact our Product Specialist Department at 800-537-8484 for further assistance.
Answered by: MSFrontgate Service
Date published: 2020-05-24

Is the hose included or do you have to buy it separately?

Asked by: Regular Person
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. This does include the hose.
Answered by: CHFrontgate Service
Date published: 2020-03-30

My hose has some leaks on it. How do I replace the hose?

Asked by: Jihn
Thank you for your interest in the Retractable Hose Reel with Accessories.Please contact our Product Specialist Department at 800-537-8484 and they can assist you.
Answered by: CHFrontgate Service
Date published: 2020-10-13

Can it be ceiling mounted?

Asked by: floormat
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. This is not designed to be ceiling mounted. We do have a Hose Reel Post or it can be mounted to the side of a home.
Answered by: CHFrontgate Service
Date published: 2019-10-08

How does the retraction function work.  I am some what disabled . 

Asked by: Bill Golfer
Thank you for your interest in the 100' Retractable Hose Reel With Accessories. Pull the hose out to the desired length and it will automatically lock in position. To retract, give the hose a short pull to unlock and walk hose back to the hose reel.
Answered by: MSFrontgate Service
Date published: 2020-03-30

MY FRONTGATE REEL WILL NOT REEL IN THE LAST 15 FEET OF HOSE. WHY? I received no adjusting instructions only mounting instructions.

Asked by: czogush
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. Troubleshooting manuals have been emailed directly. If you need further assistance, please contact the Product Specialist Department at 800-537-8484 or ps@frontgate.com.
Answered by: MSFrontgate Service
Date published: 2019-09-24

what does "hose container with accessories include exactly

Asked by: salli
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. The accessories included are the mounting post and hose nozzle.
Answered by: RL Frontgate Service
Date published: 2019-09-09

re mounting system: prior product versions allowed for the main unit to be removed from the base hanging system via removable pin... thus could remove the hose to storage in the winter, but leave base secured in exterior wall....photos do not confirm?

Asked by: Clarke
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. This version of the product will allow for dismounting of the reel for winter storage.
Answered by: JCFrontgateService
Date published: 2020-05-21

How can I source replacement parts for the hose reel? The plastic mounting bracket has broken...the unit is about 18 months old. We like it a lot and the rest of the reel is like new.

Asked by: Mikestersok
Thank you for your interest in our 100' Retractable Hose Reel. For better assistance on parts-related questions, please contact our Product Specialist Department at 1-800-537-8484. We apologize for any inconvenience.
Answered by: SB Frontgate Service
Date published: 2019-08-31

My hose reel recently stopped retracting fully...it reaches a certain point and then will retract no further.  Can the housing be taken apart to see what might be causing the problem?   Or do you have another suggestion?

Asked by: Diane P
Thank you for your interest in our 100' Retractable Hose Reel. For better assistance on troubleshooting related questions, please contact our Product Specialist Department at 1-800-537-8484. We apologize for any inconvenience.
Answered by: SB Frontgate Service
Date published: 2020-06-08

Does this include the 100' hose or just the short leader hose?

Asked by: Annifred
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. This item does include the 100’ hose.
Answered by: SB Frontgate Service
Date published: 2019-08-29

How do you get it to retract

Asked by: Elaine b
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. To get the hose to retract simply give it a short pull and walk the hose back to the hose reel.
Answered by: RL Frontgate Service
Date published: 2019-06-18

Just in case, how do you open the housing if you need to replace the hose? I just bought one but there is no mention of that in the instructions.

Asked by: George47
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. To remove the top housing you would need to first remove two screws and if necessary use a flat-head screwdriver to pry the rear and bottom cover where indicated. To remove the side housing use a flat-head screwdriver to pry it where indicated.
Answered by: RL Frontgate Service
Date published: 2019-06-20

i need to re-gasket the input hose connector that connects to the water outlet on the house. Can you suggest how that is done since the connector looks special to the hose reel. i have 3 units.

Asked by: Bob Ganser

What accessories comes with this retractable hose?

Asked by: Shedan

Do you have to pull out the whole 100’ of hose for it to retract? Can I just pull out 20’ and then retract? I purchased a different brand and I have to pull the entire length of hose out in order for it to retract. Not very convenient. 

Asked by: EmilyB4

I lost the mounting bracket. Would you sell that separately

Asked by: Drewhall007
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Product:166385-100\' Retractable Hose Reel with Accessories