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Select up to 10 swatches. Limit of one swatch of the same pattern/color per order. Charges may apply for non-fabric swatches.

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My hose is leaking and missing the black washer. What size washer do I need to purchase to get it working again?

Asked by: Carole Jean
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. For part information, please contact our Product Specialists at 1-800-537-8484 and they can assist you.
Answered by: RL Frontgate Service
Date published: 2024-05-10

What is the diameter of the hose? 

Asked by: Dan R
Thank you for your interest in our 100' Retractable Hose Reel with Accessories. The hose is 1/2" in diameter.
Answered by: SB Frontgate Service
Date published: 2024-05-10

Does it come with an adjustable nozzle (so you can use it to "stream/jet" heavier flow to wash car and "light" to water plants? If not, can you attach one?

Asked by: anonymousX
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. The hose nozzle adjusts from a strong, concentrated stream to a soaker.This can take any nozzle that is designed for a 1/2" hose.
Answered by: CHFrontgate Service
Date published: 2024-05-10

Where is this manufactured?

Asked by: Elyon4
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. This item is made in China.
Answered by: MSFrontgate Service
Date published: 2024-05-10

Do you sell a replacement hose? Our hose has split.

Asked by: SherriLynne
Thank you for your interest in the Retractable Hose Reel with Accessories.Please contact our Product Specialist Department at 800-537-8484 for further assistance.
Answered by: MSFrontgate Service
Date published: 2024-05-10

Does this set include the hose?

Asked by: Scottt
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. This item does include the hose.
Answered by: RL Frontgate Service
Date published: 2024-05-10

What are the accessories that are included with this hose reel??

Asked by: John Langsdorf
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. The accessories included are the mounting post and hose nozzle.
Answered by: MSFrontgate Service
Date published: 2024-05-10

Can I use any sprinkler, nozzle? 

Asked by: Mar927
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. We do not recommend using this item with a sprinkler. The 100' Retractable Hose Reel with Accessories includes an Adjustable-spray Hose Nozzle (#19589). However, it item may be used with any type of nozzle designed for use with a 1/2" dia. hose.
Answered by: JCFrontgateService
Date published: 2024-05-10

Does this hose swivel?

Asked by: BrianOD
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. This item swivels 180° to reach more square footage.
Answered by: JCFrontgateService
Date published: 2024-05-10

Hi Fontgate - I’ve owned these in every home. We just moved and want to order again. Can you say when you’ll have them back in stock again? 

Asked by: Tim F
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. Please contact our Product Specialist Department at 800-537-8484 and they can assist you.
Answered by: CHFrontgate Service
Date published: 2024-05-10

Looks great and works well except the hose is sluggish on the return. There is about a 3 to 4 feet of hose that just won't return to its chamber. Can the tension be adjusted and how?  Please reply

Asked by: jaksonne
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. We recommend holding the hose at the yellow warning mark and pulling it with a hard jerking motion until the hose retracts. If this doesn't work remove the Mounting Pin and remove the reel from the mounting bracket. Place the reel with the right side down and pull from the yellow warning mark until the hose retracts.
Answered by: RL Frontgate Service
Date published: 2024-05-10

Can the unit be mounted to a wood structure or does it have to be brick?

Asked by: Anonymous
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. This item does not need to be mounted to a brick surface. However, it is important the structure you intend to use is sturdy enough to support the weight of the reel, along with approximately 32 lbs. of water. This particular set does include an optional metal post for mounting the hose reel.
Answered by: JCFrontgateService
Date published: 2024-05-10

How long is the hose that connects to the hose bib on the house?

Asked by: KJR1
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. This has a 6' leader hose.
Answered by: CHFrontgate Service
Date published: 2024-05-10

I am replacing this hole reel but the bracket is different, it may be an upgraded hole reel? Are there two types of the 100' retractable reel?

Asked by: DKayem555
Thank you for your interest in the Retractable Hose Reel with Accessories.Please contact our Product Specialist Department at 800-537-8484 for further assistance.
Answered by: MSFrontgate Service
Date published: 2024-05-10

Is the hose included or do you have to buy it separately?

Asked by: Regular Person
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. This does include the hose.
Answered by: CHFrontgate Service
Date published: 2024-05-10

My hose has some leaks on it. How do I replace the hose?

Asked by: Jihn
Thank you for your interest in the Retractable Hose Reel with Accessories.Please contact our Product Specialist Department at 800-537-8484 and they can assist you.
Answered by: CHFrontgate Service
Date published: 2024-05-10

Can it be ceiling mounted?

Asked by: floormat
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. This is not designed to be ceiling mounted. We do have a Hose Reel Post or it can be mounted to the side of a home.
Answered by: CHFrontgate Service
Date published: 2024-05-10

How does the retraction function work.  I am some what disabled . 

Asked by: Bill Golfer
Thank you for your interest in the 100' Retractable Hose Reel With Accessories. Pull the hose out to the desired length and it will automatically lock in position. To retract, give the hose a short pull to unlock and walk hose back to the hose reel.
Answered by: MSFrontgate Service
Date published: 2024-05-10

MY FRONTGATE REEL WILL NOT REEL IN THE LAST 15 FEET OF HOSE. WHY? I received no adjusting instructions only mounting instructions.

Asked by: czogush
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. Troubleshooting manuals have been emailed directly. If you need further assistance, please contact the Product Specialist Department at 800-537-8484 or ps@frontgate.com.
Answered by: MSFrontgate Service
Date published: 2024-05-10

what does "hose container with accessories include exactly

Asked by: salli
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. The accessories included are the mounting post and hose nozzle.
Answered by: RL Frontgate Service
Date published: 2024-05-10

re mounting system: prior product versions allowed for the main unit to be removed from the base hanging system via removable pin... thus could remove the hose to storage in the winter, but leave base secured in exterior wall....photos do not confirm?

Asked by: Clarke
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. This version of the product will allow for dismounting of the reel for winter storage.
Answered by: JCFrontgateService
Date published: 2024-05-10

How can I source replacement parts for the hose reel? The plastic mounting bracket has broken...the unit is about 18 months old. We like it a lot and the rest of the reel is like new.

Asked by: Mikestersok
Thank you for your interest in our 100' Retractable Hose Reel. For better assistance on parts-related questions, please contact our Product Specialist Department at 1-800-537-8484. We apologize for any inconvenience.
Answered by: SB Frontgate Service
Date published: 2024-05-10

My hose reel recently stopped retracting fully...it reaches a certain point and then will retract no further.  Can the housing be taken apart to see what might be causing the problem?   Or do you have another suggestion?

Asked by: Diane P
Thank you for your interest in our 100' Retractable Hose Reel. For better assistance on troubleshooting related questions, please contact our Product Specialist Department at 1-800-537-8484. We apologize for any inconvenience.
Answered by: SB Frontgate Service
Date published: 2024-05-10

Does this include the 100' hose or just the short leader hose?

Asked by: Annifred
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. This item does include the 100’ hose.
Answered by: SB Frontgate Service
Date published: 2024-05-10

How do you get it to retract

Asked by: Elaine b
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. To get the hose to retract simply give it a short pull and walk the hose back to the hose reel.
Answered by: RL Frontgate Service
Date published: 2024-05-10

Just in case, how do you open the housing if you need to replace the hose? I just bought one but there is no mention of that in the instructions.

Asked by: George47
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. To remove the top housing you would need to first remove two screws and if necessary use a flat-head screwdriver to pry the rear and bottom cover where indicated. To remove the side housing use a flat-head screwdriver to pry it where indicated.
Answered by: RL Frontgate Service
Date published: 2024-05-10

i need to re-gasket the input hose connector that connects to the water outlet on the house. Can you suggest how that is done since the connector looks special to the hose reel. i have 3 units.

Asked by: Bob Ganser

What accessories comes with this retractable hose?

Asked by: Shedan

Do you have to pull out the whole 100’ of hose for it to retract? Can I just pull out 20’ and then retract? I purchased a different brand and I have to pull the entire length of hose out in order for it to retract. Not very convenient. 

Asked by: EmilyB4

I lost the mounting bracket. Would you sell that separately

Asked by: Drewhall007
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100' Retractable Hose Reel with Accessories is rated 4.0 out of 5 by 178.
Rated 5 out of 5 by from High quality, excellent hose We absolutely love this hose; it’s the best one we’ve had to date (we’ve been through hundreds of dollars worth). I discovered one at a client’s home (I’m a gardener) and used it and liked it so much, I ordered my own. It doesn’t kink, pulls out nice and easy and retracts well and completely, as long as we turn the water off and let residual out while it’s retracting. It then smoothly recoils itself. Installation was easy, and we cemented our post into the ground one day, installed the hose the next. I especially like that it swivels a full 180°, very helpful in reaching different areas of the yard. Very high quality product. I would buy again and highly recommend.
Date published: 2024-02-09
Rated 5 out of 5 by from Best Christmas present Bought this as a Christmas present for my son because we bought 2 for our house and just love them. No more dealing with kinked hoses or having to wrap it back up. Made our lives safer much easier.
Date published: 2024-02-08
Rated 5 out of 5 by from Can't Have Enough of These - They are Great! We already had one of these that we had acquired from a yard sale, and we loved it so much that we wanted a couple more. We bought two more and couldn't be happier. If we had more hose bibs we would buy more of these!
Date published: 2023-10-04
Rated 5 out of 5 by from Long Life! We have had our retractable hose from Frontgate for about 7 years. I have used it almost everyday. It has finally died, but what a great product it has been. The retraction is strong and zips the entire length of hose in seconds. It pulls out of the housing easily and licks in place on the first pull. Once you use Frontgate retractable hose, you will never want to go back to wrapping up hoses by hand.
Date published: 2023-07-15
Rated 5 out of 5 by from Hose Reel The hose reel is a great addition to my back yard.
Date published: 2023-07-11
Rated 5 out of 5 by from Retractable hose My daughters neighbor has had her retractable for 20 years plus I decided to purchase one. I love it so much that I bought my mom and my daughter one it’s amazing.
Date published: 2023-05-28
Rated 5 out of 5 by from 100' Retractable Hose Reel with Accessories Loved it so much I just purchased another one! It is super easy to pull out and then a breeze to retract.
Date published: 2023-05-22
Rated 5 out of 5 by from Best Hose Reel - just buy it! I garden for a living and LOVE this hose reel! It retracts and pulls beautifully every time. I have used just about every hose and reel combo from industrial down to the fabric hose and this is my favorite. Worth every penny - just get it and love it like I did.
Date published: 2023-04-13
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Product:166385-100\' Retractable Hose Reel with Accessories