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100' Retractable Hose Reel with Accessories is rated 4.0 out of 5 by 88.
Rated 5 out of 5 by from good reel and looks nice it is awesome and easy to install if you are handy.
Date published: 2020-10-12
Rated 5 out of 5 by from GREAT system for managing a hose for a large yard. This is the only hose system that I've had that actually works.
Date published: 2020-10-12
Rated 5 out of 5 by from Love this hose reel. So easy to use. No more hassle wrapping hose up after use. We got 2--one for each side of the house.
Date published: 2020-10-11
Rated 1 out of 5 by from Bad product Second one and it doesn’t retract as good as the first one.
Date published: 2020-10-11
Rated 5 out of 5 by from worth every penny So nice to not have to wind up the hose. Would buy again.
Date published: 2020-09-29
Rated 4 out of 5 by from Great Product This is a very good product. We purchased and installed in our yard in Illinois in 2016. Have now moved to AZ. I would have give 5 stars but the shipping delays this time were very troubling. Took 2 months to receive. But would order again.
Date published: 2020-08-26
Rated 1 out of 5 by from delivery time is terrible !!!!! They say it is available but i am still waiting it went from one month to now 2 months before delivery. They blame everything on the virus.
Date published: 2020-08-25
Rated 1 out of 5 by from Do not buy this The hose does NOT roll back easily into its casing and it rarely rolls back fully.
Date published: 2020-08-21
Rated 1 out of 5 by from Don’t waste,your money I have two of these the older model. The elbow to con,etc the inside to the hose cracked. Call Frontgate you can’t get parts for it. What a waste can’t get parts. Will not spend my money on a new one or anything else from this company.
Date published: 2020-08-11
Rated 4 out of 5 by from Retractable hose The product wa good, but the delivery time was horrendous-looooong time.
Date published: 2020-08-11
Rated 5 out of 5 by from Easy to use This is a great hose. I Started with 1 and now have 4
Date published: 2020-08-10
Rated 1 out of 5 by from Pretty picture, no substance. This thing is a piece of junk. It will not retract. It keeps stopping. Bring back the old ones that did not have a guide on them. Ship me one that works!
Date published: 2020-08-04
Rated 5 out of 5 by from Only one to buy... I have used two of these for years from Frontgate and after 8 years one of them started to leak. Cannot, and I mean cannot fix them once they break so had to order another one. Although it took forever to receive it - as they are from China- it is a wonderful unit. I wouldn't be able to water without one!
Date published: 2020-08-01
Rated 2 out of 5 by from Initial quality OK, product failure after 1 year Initial quality seemed OK (easy install, functioned as expected), but the reel developed a large leak (streaming gallons of water, not just a few drips) after just a year or so. I even disconnected the hose from the water supply and blew the hose out with compressed air in the fall (before freezing temperatures). The leak is somewhere deep in the internals of the unit - very difficult to assess the problem or attempt to service the unit. The nature of the unit (plastic panels all around, inability to see inside the unit even after pulling the panels off) makes is so that is is non-servicable. Now I have a $120 paper weight after less than a year of use. I expect things of this nature to last longer than that.
Date published: 2020-07-23
Rated 5 out of 5 by from Quality product!! This hose reel is awesome! heavy duty and well built. It came with a post for mounting but I installed it directly on my house. Works perfect. Well worth the price!!
Date published: 2020-07-10
Rated 1 out of 5 by from Do NOT buy! We purchased one of these hose reels two years ago. At first, we LOVED it. It was such a convenient way to reel the hose back in. The first season we used it, the hose developed a hole near the sprayer. We fixed that and continued to use it. We put the reel away for safe keeping during the New England winter. When we took the reel out in the spring, the gear that retracted the hose stopped working. We chalked it up to storing it in our shed. We purchased another one. Once again, we used it for one summer, but this time we stored it in our storage room which is heated with the rest of our house. The next spring, we took it out. In 1 week, the internal gear (which is plastic) broke. We realized that this is a "one season" use piece of equipment. We are done buying these - too expensive! We just purchased a different retracting hose reel from another site and it seems much better built. Hoping this one lasts.
Date published: 2020-07-08
Rated 3 out of 5 by from Good but ...... Quality product for sure but the water flow with the nozzle provided, combined with the smaller hose diameter is a little disappointing. The hose retracts great. I also bought the related mounting post; also a quality product.
Date published: 2020-07-02
Rated 5 out of 5 by from A great improvement This is the easiest hose reel I've ever used. It retracts smoothly and completely without tangles. I've fought with stiff hoses for years and I'm so glad I found this one.
Date published: 2020-06-24
Rated 5 out of 5 by from Home owner and Realtor This is the third retractable hose reel with accessories I have purchased. Love it!!
Date published: 2020-06-23
Rated 4 out of 5 by from Retractable hose reel saves time and effort. I recently purchased two of these retractable hose reels. One to replace an older one, (which was damaged by a company that replaced our shingles) and the second to add an additional one to the other side of our house. We had extensive landscaping done and when finished, I needed to water the newly planted grass daily for two weeks. Having a self retracting hose reel greatly reduces the time and effort to rewind the hose. I also purchased one additional post to mount the additional hose reel. The installation of the post is an easy project and keeps the reel secure.
Date published: 2020-06-19
Rated 5 out of 5 by from Bet hose reel ever!! We have had one of these for several years and just bought a second. Best thing ever to keep from unsightly hose and wrestling with rolling one up by hand. I highly recommend!!
Date published: 2020-06-19
Rated 2 out of 5 by from Non-locking hose reel I purchased both the hose reel and the post. I bought this product because I have owned one for 10+ years with no problems. The first problem I encountered was that the holes in the hose reel bracket did not align with the bolt holes in the post. After enlarging the holes in the bracket by double I was able to mount the hose reel bracket to the post. I highly recommend to frontgate that they make the holes elongated and much larger. (Here is a hint for installing the post, after digging the post hole I used a product called " Sika Pro select" It is a product that mixes two chemicals and create an expanding foam. It worked wonderful and kept me from lugging around 2 50 lb bags of quickcrete.) Once the post was installed I hung the hose reel on the mounting bracket only to find out that the hose would not lock in place, it would extend and retract but would not lock in place. I called customer service and found out there was not a fix and they would need to send me a new one. This was on May 28th and unfortunately the hose reel was out of stock and they could not replace it until after June 29th. I await the replacement.
Date published: 2020-06-14
Rated 2 out of 5 by from DON'T BOTHER Purchased 3 of these a couple of years ago. They are blown out and brought in for winter. Last year one began to leak. This year 2 will not reel the hose back in. For the cost these are NOT worth it.
Date published: 2020-06-02
Rated 1 out of 5 by from Inferior product Bought two hose reels they both broke after one summer. Replaced them twice on one once on one. They all broke again after one summer. Company. Refuses to admit product is inferior.
Date published: 2020-06-02
Rated 2 out of 5 by from I bought this awhile ago and not happy at all. I was excited to buy this retractable hose. Unfortunately it did not last , the hose is not retracting and now leaking. Emailed customer service but they were unable to assist. Can anyone help !
Date published: 2020-05-30
Rated 5 out of 5 by from Great features!!! Extremely durable!! I wish I had bought this years ago!!!! I LOVE IT!!!
Date published: 2020-05-28
Rated 5 out of 5 by from Love It! I purchased this retractable hose reel over 5+ years ago - love it! I'm actually purchasing another one for the back of the house. Take care of it and you won't have issues.
Date published: 2020-04-29
Rated 1 out of 5 by from Poor Quality We purchased two of these hose reels, one for our front yard and one for our backyard. Unfortunately, one doesn’t retract properly and the other sprang a leak. We contacted customer service regarding hose that sprang a leak, they accused us of leaving the hose out during the winter months. That couldn’t be further from the truth - we live in a 100 year old home and we winterize our exterior facets (I have Home Depot receipts to prove it). Poor quality item.
Date published: 2020-04-16
Rated 3 out of 5 by from won't buy another just got on here to buy another one so I could pull the old one off to fix the leak but after reading reviews it won't happen
Date published: 2020-03-31
Rated 5 out of 5 by from Terrific product This is an incredibly well made product. Highest quality across the board . No complaints!
Date published: 2020-02-14
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Why don't you show the sprayer so it can been seen ?

Asked by: TRT 64
Thank you for your interest in the 100' Retractable Hose Reel and Accessories kit. The sprayer on this item is the same as the one shown on item #19589 Heavy Duty Spray Nozzle.
Answered by: J G Frontgate Service
Date published: 2021-01-01

I have one of these 100 ft retractable hose reels that has a bad leak inside. Is there any info available on how to disassemble and repair them?

Asked by: Gardiner
We are very sorry to hear about your 100' Retractable Hose Reel with Accessories. To better assist you, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2020-12-29

Does the hose come with this item?

Asked by: SueSt
Thank you for your interest in our 100' Retractable Hose Reel with Accessories. The 100' hose is included with this item.
Answered by: SB Frontgate Service
Date published: 2020-12-23

I purchased this product few years ago and love it but my hose has sprung a leak and I need to replace.  Where can I find 1/2 inch 100 foot hose to use with this reel?

Asked by: Anonymous
Thank you for your interest in our 100' Retractable Hose Reel with Accessories. For replacement parts, please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: SB Frontgate Service
Date published: 2020-11-12

By automatic retraction, does that mean there is a spring loaded mechanism or is it electric or battery powered? 

Asked by: Jericho12
Thank you for your interest in our 100' Retractable Hose Reel with Accessories. This item retracts using a spring mechanism.
Answered by: SB Frontgate Service
Date published: 2020-11-11

Can this be mounted on house with vinyl siding?

Asked by: Lindy1940
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. This item can be mounted on a house with vinyl siding.
Answered by: SH Frontgate Service
Date published: 2020-08-26

Can it be mounted to a vinal siding home with board underneath and be level with overlapping siding

Asked by: Hank b
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. It is important the structure you intend to use is sturdy enough to support the weight of the reel, along with approximately 32 lbs. of water. This particular set does include an optional metal post for mounting the hose reel.
Answered by: CHFrontgate Service
Date published: 2020-08-15

Can I get a longer leader hose? If so, how do I change out the leader hose?

Asked by: Mommamema
Thank you for your interest in the 100' Retractable Hose Reel with Accessories. We do apologize, we do not have a longer leader hose available.
Answered by: CHFrontgate Service
Date published: 2020-08-02
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Product:166385-100\' Retractable Hose Reel with Accessories