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100' Retractable Hose Reel is rated 4.3 out of 5 by 742.
Rated 1 out of 5 by from LEAKING after year 2 Leaking from inside like others have said. Cannot repair. RIP OFF
Date published: 2020-04-05
Rated 5 out of 5 by from Great Hose Reel Our company manages waterfront estate summer homes in the central NJ shore areas and these hose reels are a great solution! We also use these for other clients with large non waterfront homes - neat, simple and elegant, no more sloppy garden hoses! Excellent design and good quality - these typically last for 5 years. The smaller diameter hose provide good flow for everything except our largest commercial power washer (used in spring to for exterior cleaning) and if we didn't have this monster power washing machine the flow would never be an issue. Good judgement should be used when the hose is pulled from and returns in the reel - some of the housekeepers and gardeners yank the thing as if they're trying to break it - which never occurred because of the good design and sturdy mechanism. Every client who purchased these hose reels will NEVER go back to a conventional hose - and neither will you! Mounting bolts and metal backplate was previously provided with the hose reel (5 + years ago) - to allow it to be connected to an existing post, but now only come with the metal mounting post. This was significant in only one of MANY installations. Every solution should be so simple and work so well! Highly recommended without hesitation!
Date published: 2020-04-03
Rated 1 out of 5 by from Weak mounting bracket The hose reel is two years old and has been mounted outside from day one. I noticed just recently the reel was sagging away from the wall and I discovered the wall mounting bracket had failed, the plastic cracked and the webbing inside buckled (see pics). Additionally the reel cover have become chalky and discolored.
Date published: 2020-03-14
Rated 5 out of 5 by from 5 years and counting I have five of these. I use one on my boat dock which is exposed to sun all day and salt water winds. three years and still in perfect condition. I have done no maintenance on this hose. I have four others around the property. All work perfectly. I would love it in a 3/4 inch but the 1/2 is more than adequate for boat and car washes. Plant watering etc etc.
Date published: 2020-03-13
Rated 4 out of 5 by from Hose holder This product works great for gardeners! It is actually our 3rd one we purchased. One was for a vacation home. The only reason it is not 5 stars is the hose can get a bit stuck, tangled. Not a huge deal.
Date published: 2020-02-10
Rated 3 out of 5 by from Good and Bad this is my 3rd hose reel, the convenience of the auto reel return feature offsets the reel's limitation of only being a 1/2" hose and the resulting limited lower flow that comes out of the hose...
Date published: 2020-01-31
Rated 3 out of 5 by from Output Reduction After installation and use I wanted to follow-up and share that the ID of this hose is much smaller than a standard 3/4” OD hose. It appears to be 3/8”, 1/2” at best. This reduced size affects the water output a lot. Don’t expect it to mirror your standard hose.
Date published: 2020-01-26
Rated 5 out of 5 by from Amazing! Great Buy This is my 4 th Purchase of this hose reel. It is by far Amazing!! Perfectly rolls up, sturdy love !
Date published: 2020-01-19
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Are there instructions on how to take the enclosure apart? I had a bird build a nest inside the opening that I did not initially see, and now there is material inside that causes it to roll up slowly or stop!

Asked by: JWS11
We are very sorry to hear about your 100' Retractable Hose Reel. We have sent instructions for hose replacement to the email address used in your inquiry, as these instructions show how to remove the outer pieces of the housing.
Answered by: JCFrontgateService
Date published: 2020-04-03

My hose has holes in it and I need a replacement. Do you sell those separately?

Asked by: Siti
We are very sorry to hear about your 100' Retractable Hose Reel. For better assistance with replacement parts, please contact our Customer Service Department at 1-888-263-9850. We apologize for any inconvenience.
Answered by: JCFrontgateService
Date published: 2020-03-30

We have a 100’ retractable hose reel that was leaking. You guys graciously replaced it but I’m trying to salvage the other one. Is there a link or instructions on how to repair an internal leak?

Asked by: Soonerfan
Thank you for your interest in the 100' Retractable Hose Reel. Please contact our Product Specialist Department at 800-537-8484 and they can assist you.
Answered by: CHFrontgate Service
Date published: 2020-03-23

When will this item be available? #167670

Asked by: carol444
Thank you for your interest in the 100' Retractable Hose Reel. This hose reel has recently changed item numbers. It is currently available to order under item #167670.
Answered by: JCFrontgateService
Date published: 2020-03-11

will these be back in stock soon

Asked by: garjay
Thank you for your interest in the 100' Retractable Hose Reel. This item is currently available to order under our new item number 167670.
Answered by: JCFrontgateService
Date published: 2020-03-10

Retractable hose reels are sold out. Will you be getting any more in stick? And when? I really want one!,

Asked by: Nan101
Thank you for your interest in the 100' Retractable Hose Reel. This item is currently available to order. Please use our updated item number 167670 for the 100' Retractable Hose Reel.
Answered by: JCFrontgateService
Date published: 2020-02-25

Can I order the base attachment for the 100’ retractable hose

Asked by: Janetinca
Thank you for your interest in the 100' Retractable Hose Reel. For part information, please contact our Product Specialists at 1-800-537-8484 and they can assist you.
Answered by: RL Frontgate Service
Date published: 2020-03-15

How do I replace just the hose in a retractable hose system?

Asked by: Louia
Thank you for your interest in the 100' Retractable Hose Reel. Hose replacement could vary slightly based on the particular model you have. For better assistance in locating your original order and the instructions for that model, please contact our Product Specialist Department at 800-537-8484. We apologize for any inconvenience.
Answered by: JCFrontgateService
Date published: 2020-01-15
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Product:144861-100\' Retractable Hose Reel