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100' Retractable Hose Reel is rated 4.2 out of 5 by 1120.
Rated 3 out of 5 by from Just ok It gets stuck sometimes and doesn't always retract
Date published: 2021-06-11
Rated 5 out of 5 by from We actually have bought 5 of these Frontgate hoses Great product! We love it. We actually own 5 of these and placed them all around the house, gardens, garage, etc. We highly recommend this product!
Date published: 2021-06-11
Rated 1 out of 5 by from Defective There is a manufacturer defect within the body of the reel which is causing it to leak. I contacted Frontgate and was told the reel is out of stock and was offered a refund. According to other reviews, this is a common problem. There is inadequate quality control at the China factory. Frontgate needs to better vet manufacturers.
Date published: 2021-06-11
Rated 1 out of 5 by from Received two and both defective Purchased first one that was defective and leaked. From gate sent replacement that would not lock hose. Front gate refunded and apparently is no longer selling
Date published: 2021-06-11
Rated 5 out of 5 by from H I absolutely love the retractable hose, it’s so easy to water the lawn. No more fighting w the hose getting tangle where the water drips out. This retractable is remarkable. It’s easy to use just pull out and start watering. When done just pull and the hose goes right back in the track.I recommend buying this retractable hose, u won’t regret it.
Date published: 2021-06-11
Rated 5 out of 5 by from Best retractable hose reel out there We have more than a half dozen of these in use, both the current model and the previous model. Other brands don’t have the length, performance, or Frontgate high-quality. Have really grown to love them, but they do have a few quirks. If you live in the north land, it’s imperative that you bring them in side for the winter. If water freezes internally in the hub, it will crack, and they will leak. I would bet that some of the other reviewer‘s complaining about leaks didn’t bring them inside. Have to be careful in the spring and fall evenings. i’ve also had problems with pinhole leaks that develop overtime from normal wear and tear in the last one or 2 feet of the hose. Good thing they sell replacement hoses. It would be even better if they sold a replacement male hose end fitting for this unique diameter hose, so we could just cut off a foot or two and put a new end on. Sometimes The hose doesn’t wind correctly, and will rub the housing and not fully retract. Sometimes you can just relieve water pressure and the hose will shrink in diameter allowing it to fully retract, otherwise you have to pull it out I’ll hundred feet and wind it back in slowly so it whines correctly. Maybe the next design could have a little extra room in the housing to alleviate the problem.
Date published: 2021-06-11
Rated 5 out of 5 by from Retractable!! What could be better!! I love this hose! This is my third Frontgate retractable hose. The first one I left for the new owners when I moved. The second I brought out too early in the Spring and it froze and broke. And I couldn’t bear to live without it, so I bought another!!
Date published: 2021-06-10
Rated 5 out of 5 by from THE BEST LASTING REELER I absolutely love this hose reeler--it lasts and lasts--I have one in my back yard and my front yard. I have purchased others but the hose explodes, or comes detached. This reeler is truly THE BEST. It lasts for over 5 years.
Date published: 2021-06-10
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Can you mount this reel to brick?

Asked by: LCDJ
Thank you for your interest in our 100' Retractable Hose Reel. This reel can be mounted to brick.
Answered by: SB Frontgate Service
Date published: 2021-01-21

The faucet adapter from the leader hose broke off. How can I replace this? Home repair shops don't carry adapters for the 1/2 hose.

Asked by: PaulNY
Thank you for your interest in our 100' Retractable Hose Reel. To better assist you, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-01-21

I just connected the hose and it is leaking a lot from the inside of the unit. What can I do to fix this?

Asked by: JenniferP
Thank you for your interest in our 100' Retractable Hose Reel. To better assist you, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-01-21

Hi, Can I remove the nozzle that the hose comes with? Thanks!

Asked by: kresky
Thank you for your interest in our 100' Retractable Hose Reel. This item does not include a nozzle.
Answered by: SB Frontgate Service
Date published: 2021-01-21

My 100ft hose reel stops reeling hose at about 75 feet. Is there a fix for this problem?

Asked by: DScottJr
Thank you for your interest in our 100' Retractable Hose Reel. To better assist you, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-01-21

What tools do you need to install this?

Asked by: Ash530
Thank you for your interest in our 100' Retractable Hose Reel. You will need a drill, tape measure, Philips screwdriver, level, and an adjustable wrench to install this item.
Answered by: SB Frontgate Service
Date published: 2021-01-21

Reel won’t lock - installed two: one works flawlessly while the other won’t lock while watering (have to hold/pull the hose with tension or it will just retract).  Any quick fixes/ adjustments?

Asked by: Patchat
Thank you for your interest in our 100' Retractable Hose Reel. To better assist you, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-01-21

Is there a replacement hose for this (100’ x 1/2”)? Mine is starting to dry rot and crack.

Asked by: MKSavoy
Thank you for your interest in our 100' Retractable Hose Reel. For part information, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-01-21

Is there a problem with retracting if the hose was laying in dirt?

Asked by: eric11570
Thank you for your interest in our 100' Retractable Hose Reel. We do not know of any issues regarding this issue.
Answered by: SB Frontgate Service
Date published: 2021-01-21

Is it possible to get a replacement hose for the Retractable Hose reel ? My son ran over it with the lawn mower.

Asked by: Bob1313
Thank you for your interest in our 100' Retractable Hose Reel. For part information, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-01-21

What are the dimensions of the mounting bracket surface?

Asked by: jw279
Thank you for your interest in our 100' Retractable Hose Reel. The mounting bracket is 9 3/8”H x 4”W x 6 3/4”D .
Answered by: SB Frontgate Service
Date published: 2021-01-20

How do you reset the hose to retract if it’s pulled out past the yellow stopping point? 

Asked by: Annaleigh b
Thank you for your interest in our 100' Retractable Hose Reel. To better assist you, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-01-19

I purchased one of your 100' Retractable Hose Reels a few years ago and need to replace the hose itself. Do you sell this separately?

Asked by: ThomasJ
I am very sorry to hear that you are needing parts for the hose reel. Please contact our Product Specialist Department at 800-537-8484 and they can assist you with a replacement hose.
Answered by: NS Frongate Service
Date published: 2021-01-14

Does this still come with a metal wall mounting plate? The version I purchased in 2013 did (and is still working as good as new).

Asked by: go37
Thank you for your interest in our 100' Retractable Hose Reel. This item still includes a mounting plate.
Answered by: SB Frontgate Service
Date published: 2021-01-13

is hose included?

Asked by: jgorski
Thank you for your interest in our 100' Retractable Hose Reel. A 100' hose is included with this item.
Answered by: SB Frontgate Service
Date published: 2021-01-06

My frontgate retractable hose reel is leaking. I believe it's the connection. Where can I get another connector?

Asked by: Kelly1234
Thank you for your interest in the 100' Retractable Hose Reel. Please contact our Product Specialist Department at 800-537-8484 and they can assist you.
Answered by: CHFrontgate Service
Date published: 2020-12-31

I have one of two of your 100 foot hose reals and the mounting brackets are dry rotting and wondering if i can get a couple of them or if you have something that will hold up to the heat and weather we have here in NC .

Asked by: Dennis477
Thank you for your interest in the 100' Retractable Hose Reel. Please contact our Product Specialist Department at 800-537-8484 and they can assist you.
Answered by: CHFrontgate Service
Date published: 2020-12-31

Do you sell an adapter that allows the 1/2 inch hose from the reel to connect to a standard 5/8 inch garden hose?  (I’ve installed the reel a little way away from my outdoor water hookup and need to run a short garden hose from the home’s water supply).

Asked by: Mark85
Thank you for your interest in the 100' Retractable Hose Reel. For better assistance, please contact our Product Specialist Department at 1-800-537-8484. We apologize for any inconvenience.
Answered by: JCFrontgateService
Date published: 2020-12-23

delivery man ran over hose with a truck.  how do I get a replacement hose?

Asked by: Zip90
Thank you for your interest in our 100' Retractable Hose Reel. For part information, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2020-12-15

Is the hose reel equipped with a quick disconnect from the wall when needed to store indoors during winter time?

Asked by: Anonymous
Thank you for your interest in our 100' Retractable Hose Reel. This item is disconnected easily for winter storage.
Answered by: SB Frontgate Service
Date published: 2020-12-04

Where can I get parts to repair my hose reel.

Asked by: Anonymous
Thank you for your interest in our 100' Retractable Hose Reel. For replacement parts, please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: SB Frontgate Service
Date published: 2020-11-07

I need to replace the connection hose to my retractable reels I have purchased from you. Is this part available ?

Asked by: Anonymous
Thank you for your interest in our 100' Retractable Hose Reel. For replacement parts, please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: SB Frontgate Service
Date published: 2020-11-03

Are there replacement o-rings for this unit. Still works great but leaks terribly. I got it apart and it looks like worn o-rings on the shaft.

Asked by: Ron Rubin
Thank you for your interest in the 100' Retractable Hose Reel. Please contact our Product Specialist Department at 800-537-8484 and they can assist you.
Answered by: CHFrontgate Service
Date published: 2020-09-20

We purchased this a few years ago & the hose has failed. Is it possible to get e replacement hose for it?

Asked by: Henrydog2
Thank you for your interest in our 100' Retractable Hose Reel. For replacement parts, please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: SB Frontgate Service
Date published: 2020-09-17

Do they make this reel for a 5/8 hose?

Asked by: Patty cake
Thank you for your interest in our 100' Retractable Hose Reel. This item is only available with a ½" dia. hose.
Answered by: SB Frontgate Service
Date published: 2020-11-21

I bought one of these several years ago and suddenly it won't rewind. I assume it is a broken spring. I have not opened up the unit yet. Are there replaceable parts inside, if so, do you carry them?

Asked by: peevedatprocess
Thank you for your interest in the 100' Retractable Hose Reel. Please contact our Product Specialist Department at 800-537-8484 and they can assist you.
Answered by: CHFrontgate Service
Date published: 2020-09-17

What are the dimensions of the mounting bracket?

Asked by: Yogi300
Thank you for your interest in the 100' Retractable Hose Reel. The mounting bracket for this item measures 9 3/8”H x 4”W x 6 3/4”D.
Answered by: SH Frontgate Service
Date published: 2020-08-29

I need a female connector for the end of my Frontgate retractable hose. The inside diameter is 3/8 inch and I am not able to find one anywhere. Any assistance you could give me would be greatly appreciated.

Asked by: Mike218
Thank you for your interest in the 100' Retractable Hose Reel. Please contact our Product Specialists at 1-800-537-8484.
Answered by: CHFrontgate Service
Date published: 2020-08-11

Could I get the manual for the 100’ retractable hose reel?

Asked by: jqu1ck
Thank you for your interest in our 100' Retractable Hose Reel. To better assist you a copy of the assembly instructions have been sent to the email address used when this question was submitted.
Answered by: SB Frontgate Service
Date published: 2020-08-10

I have one of these from 5 years ago.Will the new unit fit the wall mount I have from the previous reel?

Asked by: Rat50
Thank you for your interest in the 100' Retractable Hose Reel. Please contact our Product Specialist Department at 800-537-8484 and they can assist you further.
Answered by: SB Frontgate Service
Date published: 2020-09-19
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Product:144861-100\' Retractable Hose Reel