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Do you know when the 100' retractractable hoses will be back in stock?

Asked by: Kevin Nesbitt
Thank you for your interest in our 100' Retractable Hose Reel. We apologize; this item is no longer available. We do not currently have any anticipated date on which it may return.
Answered by: SB Frontgate Service
Date published: 2021-06-22

My mother bought 2 a year ago. Gave me.one for my birthday. Never opened the 2nd. Said I would take it. Opened the box, installed in my garage and the hose does not retract. How can this be fixed? Thanks

Asked by: Rwagner18
Thank you for your interest in our 100' Retractable Hose Reel. To better assist you, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-07-26

What size hardware do I need to attach this to the post which is sold separately? I have asked FRONTGATE and they actually can't tell me.

Asked by: Shaggy500
Thank you for your interest in our 100' Retractable Hose Reel. The hardware is included with the item.
Answered by: SB Frontgate Service
Date published: 2021-06-19

Is the mounting post included with the hose reel?

Asked by: mcginnie
Thank you for your interest in our 100' Retractable Hose Reel. The post is sold separately with item # 49226.
Answered by: SB Frontgate Service
Date published: 2021-05-22

need to know how to replace leader hose on my 100' retractable hose reel.Also need a manual. TKS,

Asked by: Shake and bake
Thank you for your interest in our 100' Retractable Hose Reel. To better assist you, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-01-21

Retractable 100 Ft hose reel isn't available until 9/14/2020? I've had two of these that I had to replace because they wouldn't retract. Coincidentally, my second one just stopped working yesterday (July 25). Are the new ones repairable?

Asked by: Anonymous
Thank you for your interest in our 100' Retractable Hose Reel. To better assist you, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-04-15

Are replacement parts available?  I moved and lost the adapter that screws to the house.

Asked by: Bill54
Thank you for your interest in our 100' Retractable Hose Reel. For part information, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-05-23

Can I use a different type of nozzle with this hose other than the one it came with?

Asked by: EliseH
Thank you for your interest in our 100' Retractable Hose Reel. This item does not include a nozzle, but any standard sized nozzle can be used with it.
Answered by: SB Frontgate Service
Date published: 2021-01-21

Can I purchase replacement parts for the hose?

Asked by: Mindala
Thank you for your interest in our 100' Retractable Hose Reel. For part information, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-05-18

How do I fix an automatic hose reel that only retract 1/2 at most of its hose? The model is just a few years old and has triangular side panels.

Asked by: Bob28
Thank you for your interest in our 100' Retractable Hose Reel. To better assist you, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-03-14

Can you mount this reel to brick?

Asked by: LCDJ
Thank you for your interest in our 100' Retractable Hose Reel. This reel can be mounted to brick.
Answered by: SB Frontgate Service
Date published: 2021-08-31

The faucet adapter from the leader hose broke off. How can I replace this? Home repair shops don't carry adapters for the 1/2 hose.

Asked by: PaulNY
Thank you for your interest in our 100' Retractable Hose Reel. To better assist you, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-01-21

I just connected the hose and it is leaking a lot from the inside of the unit. What can I do to fix this?

Asked by: JenniferP
Thank you for your interest in our 100' Retractable Hose Reel. To better assist you, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-01-21

Hi, Can I remove the nozzle that the hose comes with? Thanks!

Asked by: kresky
Thank you for your interest in our 100' Retractable Hose Reel. This item does not include a nozzle.
Answered by: SB Frontgate Service
Date published: 2021-01-21

My 100ft hose reel stops reeling hose at about 75 feet. Is there a fix for this problem?

Asked by: DScottJr
Thank you for your interest in our 100' Retractable Hose Reel. To better assist you, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-01-21

What tools do you need to install this?

Asked by: Ash530
Thank you for your interest in our 100' Retractable Hose Reel. You will need a drill, tape measure, Philips screwdriver, level, and an adjustable wrench to install this item.
Answered by: SB Frontgate Service
Date published: 2021-01-21

Reel won’t lock - installed two: one works flawlessly while the other won’t lock while watering (have to hold/pull the hose with tension or it will just retract).  Any quick fixes/ adjustments?

Asked by: Patchat
Thank you for your interest in our 100' Retractable Hose Reel. To better assist you, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-07-10

Is there a replacement hose for this (100’ x 1/2”)? Mine is starting to dry rot and crack.

Asked by: MKSavoy
Thank you for your interest in our 100' Retractable Hose Reel. For part information, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-01-21

Is there a problem with retracting if the hose was laying in dirt?

Asked by: eric11570
Thank you for your interest in our 100' Retractable Hose Reel. We do not know of any issues regarding this issue.
Answered by: SB Frontgate Service
Date published: 2021-01-21

Is it possible to get a replacement hose for the Retractable Hose reel ? My son ran over it with the lawn mower.

Asked by: Bob1313
Thank you for your interest in our 100' Retractable Hose Reel. For part information, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-04-27

What are the dimensions of the mounting bracket surface?

Asked by: jw279
Thank you for your interest in our 100' Retractable Hose Reel. The mounting bracket is 9 3/8”H x 4”W x 6 3/4”D .
Answered by: SB Frontgate Service
Date published: 2021-01-20

How do you reset the hose to retract if it’s pulled out past the yellow stopping point? 

Asked by: Annaleigh b
Thank you for your interest in our 100' Retractable Hose Reel. To better assist you, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-01-19

I purchased one of your 100' Retractable Hose Reels a few years ago and need to replace the hose itself. Do you sell this separately?

Asked by: ThomasJ
I am very sorry to hear that you are needing parts for the hose reel. Please contact our Product Specialist Department at 800-537-8484 and they can assist you with a replacement hose.
Answered by: NS Frongate Service
Date published: 2021-01-14

Does this still come with a metal wall mounting plate? The version I purchased in 2013 did (and is still working as good as new).

Asked by: go37
Thank you for your interest in our 100' Retractable Hose Reel. This item still includes a mounting plate.
Answered by: SB Frontgate Service
Date published: 2021-01-14

is hose included?

Asked by: jgorski
Thank you for your interest in our 100' Retractable Hose Reel. A 100' hose is included with this item.
Answered by: SB Frontgate Service
Date published: 2021-01-06

My frontgate retractable hose reel is leaking. I believe it's the connection. Where can I get another connector?

Asked by: Kelly1234
Thank you for your interest in the 100' Retractable Hose Reel. Please contact our Product Specialist Department at 800-537-8484 and they can assist you.
Answered by: CHFrontgate Service
Date published: 2021-08-16

I have one of two of your 100 foot hose reals and the mounting brackets are dry rotting and wondering if i can get a couple of them or if you have something that will hold up to the heat and weather we have here in NC .

Asked by: Dennis477
Thank you for your interest in the 100' Retractable Hose Reel. Please contact our Product Specialist Department at 800-537-8484 and they can assist you.
Answered by: CHFrontgate Service
Date published: 2020-12-31

Do you sell an adapter that allows the 1/2 inch hose from the reel to connect to a standard 5/8 inch garden hose?  (I’ve installed the reel a little way away from my outdoor water hookup and need to run a short garden hose from the home’s water supply).

Asked by: Mark85
Thank you for your interest in the 100' Retractable Hose Reel. For better assistance, please contact our Product Specialist Department at 1-800-537-8484. We apologize for any inconvenience.
Answered by: JCFrontgateService
Date published: 2020-12-23

delivery man ran over hose with a truck.  how do I get a replacement hose?

Asked by: Zip90
Thank you for your interest in our 100' Retractable Hose Reel. For part information, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2020-12-15

Is the hose reel equipped with a quick disconnect from the wall when needed to store indoors during winter time?

Asked by: Anonymous
Thank you for your interest in our 100' Retractable Hose Reel. This item is disconnected easily for winter storage.
Answered by: SB Frontgate Service
Date published: 2021-08-31
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100' Retractable Hose Reel is rated 4.2 out of 5 by 1559.
Rated 5 out of 5 by from Best garden hose I have ever purchased I go through garden hoses very quickly - I use them frequently and have purchased probably a dozen in the last 6 yrs. THIS hose is by far the most substantial and practical I have ever had. It is so tidy installed on the wall, it is very easy to pull the hose out to its full extension, lightweight, and very easy to retract. I will be purchasing 2 more to replace my two others.
Date published: 2024-04-07
Rated 5 out of 5 by from Quality Product Makes your Life Easier Best investment! My third one as we had one at another home. Had to get two for new home, one in fenced in backyard and one for front. Makes watering vegetation a breeze, cleaning off porches, patios and decks are quick and easy. Product is hard molded plastic but very substantial. No struggling to roll that hose up just give a little tug and away it rolls up neatly inside! Held up for years in cold northern climate of USA. Easy to mount on wall or in ground, we have done both.
Date published: 2024-03-27
Rated 5 out of 5 by from LOVE these hose reels!!! I bought two of these when we purchased our home over a decade ago. They were one of my favorite purchases ever, as I LOVE to be in the garden daily. It was easy to install (we attached it to a wall intead of the accessory post), they always retracted quickly and efficiently...it's just time to buy some new ones. Things wear out and after 12 years...I deserve two new hose reels. You won't be disappointed!
Date published: 2024-01-27
Rated 5 out of 5 by from great product great. now have three. Daughter bought two as well.
Date published: 2024-01-06
Rated 5 out of 5 by from Best thing I ever bought Everyone needs one of these on every hydrant. I have had several as well as given them as gifts.
Date published: 2024-01-04
Rated 5 out of 5 by from Works as described and lasts for many years. I bought this item maybe 8 years ago and used in my large central Florida garden near daily. It has performed flawlessly until an internal gear recently broke. I ordered this replacement in anticipation of many more years of good service.
Date published: 2023-11-15
Rated 5 out of 5 by from Nice Upgrade from Previous Model I had owned the older model that after many years of good service, was starting to show it's age in looks and performance. The new retractable is a nice upgrade in that I feel it retracts better, is better looking, and it fit perfectly into my existing FRONTGATE mount (which I DID NOT want to replace). I give it 5 stars on those points.
Date published: 2023-10-24
Rated 5 out of 5 by from Double Reel We bought a nearly identical Frontgate hose reel about ten years ago. When it began not to reel back in so well, I was very happy it’s still available. It works better than any other I’ve used!
Date published: 2023-09-19
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Product:144861-100\' Retractable Hose Reel