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I never got that little plastic piece that attaches to the end of the stationery plastic wheel on the telescoping rod. I can not attach anything to it. There are no threads. Any suggestions? 

Asked by: Honosno
Thank you for your interest in the 6-pc. Basic High Reach Dusting Kit. If you are missing a piece or are unable to get your kit to work properly, we recommend contacting our customer service at 1-888-263-9850 or service@frontgate.com for further assistance. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2018-04-04

I can not remove the stationery plastic wheel at the end of the telescoping rod. How do you get it off? 

Asked by: Honosno
Thank you for your interest in the 6-pc. Basic High Reach Dusting Kit. The bendable end of the rod is not removable and is designed to attach to the included attachments.
Answered by: JLFrontgateService
Date published: 2018-03-26

Hello We are looking a buying an new set however our current unit has a window cleaner device and it is not listed in the new items is this available

Asked by: russ2018
Thank you for your interest in the 6-pc. Basic High Reach Dusting Kit. The combo window washer comes with our 18-piece Commercial-quality Aluminum Telescoping Duster Kit, see item 47508.
Answered by: JLFrontgateService
Date published: 2018-02-14

Does this come with adapter for changing flood lights?

Asked by: BizPro
Thank you for your interest in the 6-pc. Basic High Reach Dusting Kit. This includes a 3-piece bulb changing kit for CFL (compact fluorescent lamp) and incandescent bulbs along with a broken bulb changer.
Answered by: JLFrontgateService
Date published: 2018-01-18

I am comparing this basic set to the 18 piece set.  Is it possible to purchase the feather duster separately?  I don't need the bulb changing pieces, but I would like the feather duster.

Asked by: RobJen
Thank you for your interest in the 6-pc. Basic High Reach Dusting Kit. We apologize but these items are not available for purchase separately.
Answered by: RWFrontgateService
Date published: 2018-01-04
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Product:160644-6-pc. Basic High Reach Dusting Kit