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All-weather Woven Patio Heater is rated 4.0 out of 5 by 20.
Rated 2 out of 5 by from Pilot light won't stay on Beautiful heater but the pilot light won't stay lite when you release the starter after 30 seconds to ignite heater. We sent one back and they replaced it. The second one started right up but 2 weeks later the same thing happened. We are returning the unit as it can't be that unreliable for starting up.
Date published: 2017-04-12
Rated 3 out of 5 by from Flawed Design I ordered 2 of these for our patio. They arrived and were relatively easy to assemble. I have 4 other stainless steel patio heaters similar that were all more difficult to assemble. The problem came when attempting to move the heater from my garage to patio. When attempting to move the heater up a couple of steps the heater snapped in two pieces with top-heavy heater portion crashing to the floor of the garage. The ring that is responsible for connecting the top heater with the base had broken off. To their credit frontgate sent me an immediate replacement but the same connection was welded crooked on the replacement unit so the top half is slightly off-center. Not what you should expect from a very expensive patio heater. The units do function as expected. Extreme care must be used when moving these heaters to brace the upper portion so as not to place undo stress on the connection. I am keeping the heaters because they do look nice with our patio furniture, function as expected and now that I am aware of the defect I can take caution when attempting to move them.
Date published: 2016-12-26
Rated 4 out of 5 by from Good looking patio heater The heater was missing the igniter button when it arrived but blue rhino sent a new one promptly. The heater was reasonably easy to assemble and throws out quite a lot of heat. It is sturdy and looks good with our wicker furniture. The only con I can think of is the cover panel for the gas tank is extremely difficult to put on and to remove. It would be a lot more efficient if it was hinged.
Date published: 2016-10-02
Rated 1 out of 5 by from Patio Heater Bought 2 heaters in 2011 and have had moderate problems with them both. I live in Southern California and both units have had very light use. In 2014, one just quit working and according to some very poor product service they are telling me I need to buy a new part but don't know if that will fix the issue. Next time I will purchase locally so I can be supported locally. This product is premium-priced but is poorly supported.
Date published: 2015-01-28
Rated 4 out of 5 by from All Weather Woven Patio Heater This is a very nice heater and worked great for a bit. Unfortunately, after the item sat unused for a while it would not work - simply wouldn't ignite. Frontgate's Customer Service came through and completely replaced the item. Very happy with our replacement and we're ordering a second one soon.
Date published: 2014-09-24
Rated 5 out of 5 by from All-Weather Woven Patio Heater I was a bit nervous about buying this heater because another rating said it was hard to assemble and we are not mechanically oriented. It actually arrived mostly assembled with very easy instructions and not a lot of tools required. It took us only 45 minutes to put it all together without any problems. The heater is very sturdy and heavy so even if a large dog or kids bump into it, it won't tip over (this has been tested at our house several times!). It has wheels so it can be moved easily on a flat surface. Best of all it really gives off a lot of heat. On the low setting it warms a 10ft area in our patio. The high setting is almost too hot. Very easy to turn on with a push of a button which is out of reach to small children. We will be purchasing another one very soon to heat another area on our patio.
Date published: 2013-09-04
Rated 3 out of 5 by from Woven Heater Not the best quality. The Frontgate name plate is upside down and permanently fastened. Also the construction of it is flimsy.
Date published: 2013-06-20
Rated 5 out of 5 by from Love It! This heater replaced one we had been using in our gazebo for the past several years. The one we had functioned fine, but it was an eyesore in its utilitarian frame. The woven one we purchased is beautiful, more of a piece of furniture and even though it is the same size as our old one, it emits the heat more balanced which creates a more comfortable atmosphere. On the lowest setting, it heats about 8-10 feet. It was easy to put together, a bonus.
Date published: 2013-06-04
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I have one need a new thermal coupler where can I buy one at

Asked by: Dj Spiker
We are sorry to hear that you need a part for your All-weather Woven Patio Heater. For parts information please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2017-11-13

For an open but covered deck, what is the veritcal clearance needed?

Asked by: ECR1
We have a covered deck and we made sure we had at least a 5 foot clearance.
Answered by: Gallnap
Date published: 2017-06-17

What is the minimum recommended distrance from a wall?

Asked by: ECR1
Thank you for your interest in the All-weather Woven Patio Heater. This item should be placed at least 10' from any structure.
Answered by: JLFrontgateService
Date published: 2016-11-16

how I replace the battery?

The ignitor no longer works, is there a battery, and how do I replace it?
Asked by: KLok
The All-weather Woven Patio Heater does require one AA battery for the push-button ignition. This battery is behind the panel on the section beneath the Emitter Screen. For complete instructions please call customer service at 1-888-263-9850.
Answered by: JLFrontgateService
Date published: 2015-04-09

Can you adjust the heat settings

Asked by: patiogirl1
The All-weather Woven Patio Heater features high and low heat settings.
Answered by: MLRFrontgateService
Date published: 2014-11-26

What type of warrenty is on this product?

Asked by: Suezzy
Thank you for your interest in Frontgate. The All-weather Woven Patio Heater has a 1 year warranty.
Answered by: JHFrontgateService
Date published: 2013-10-31

Is this product easy to assemble?

Asked by: JodyG
Thank you for your interest in Frontgate. The All-weather Woven Patio Heater does require total assembly. Assembly takes approximately 30-45 minutes to complete.
Answered by: JHFrontgateService
Date published: 2013-10-21

can this heater be plufgged in

or do I have to buy a tank
Asked by: lieb
We appreciate your interest in this item. Unfortunately, this item is not able to be plugged it. It is only able to be used with a propane tank. We apologize for any inconvenience this may have caused.
Answered by: KMFrontgateService
Date published: 2013-10-21
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Product:35554-All-weather Woven Patio Heater