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All-weather Woven Patio Heater is rated 4.0 out of 5 by 23.
Rated 5 out of 5 by from Nice heater Very nice. Keeps us warm on a cool or cold night. Looks great too.
Date published: 2019-12-29
Rated 5 out of 5 by from Beautiful design I recently received this as a gift and I have to tell you I love it. The design is beautiful it goes with all of my front gate furniture. I’ve received so many compliments on it compared to the stainless steel one that I used to have. It moves easily. Wasn’t too hard to assemble. My stainless steel one did rust. This one has no chance of resting because it’s not metal. I highly recommend this
Date published: 2019-06-18
Rated 4 out of 5 by from Woven Patio Heater This is the best heater I have ever purchased. I would have given it 5 stars if it didn’t lean.
Date published: 2019-04-04
Rated 2 out of 5 by from Pilot light won't stay on Beautiful heater but the pilot light won't stay lite when you release the starter after 30 seconds to ignite heater. We sent one back and they replaced it. The second one started right up but 2 weeks later the same thing happened. We are returning the unit as it can't be that unreliable for starting up.
Date published: 2017-04-12
Rated 3 out of 5 by from Flawed Design I ordered 2 of these for our patio. They arrived and were relatively easy to assemble. I have 4 other stainless steel patio heaters similar that were all more difficult to assemble. The problem came when attempting to move the heater from my garage to patio. When attempting to move the heater up a couple of steps the heater snapped in two pieces with top-heavy heater portion crashing to the floor of the garage. The ring that is responsible for connecting the top heater with the base had broken off. To their credit frontgate sent me an immediate replacement but the same connection was welded crooked on the replacement unit so the top half is slightly off-center. Not what you should expect from a very expensive patio heater. The units do function as expected. Extreme care must be used when moving these heaters to brace the upper portion so as not to place undo stress on the connection. I am keeping the heaters because they do look nice with our patio furniture, function as expected and now that I am aware of the defect I can take caution when attempting to move them.
Date published: 2016-12-26
Rated 4 out of 5 by from Good looking patio heater The heater was missing the igniter button when it arrived but blue rhino sent a new one promptly. The heater was reasonably easy to assemble and throws out quite a lot of heat. It is sturdy and looks good with our wicker furniture. The only con I can think of is the cover panel for the gas tank is extremely difficult to put on and to remove. It would be a lot more efficient if it was hinged.
Date published: 2016-10-02
Rated 1 out of 5 by from Patio Heater Bought 2 heaters in 2011 and have had moderate problems with them both. I live in Southern California and both units have had very light use. In 2014, one just quit working and according to some very poor product service they are telling me I need to buy a new part but don't know if that will fix the issue. Next time I will purchase locally so I can be supported locally. This product is premium-priced but is poorly supported.
Date published: 2015-01-28
Rated 4 out of 5 by from All Weather Woven Patio Heater This is a very nice heater and worked great for a bit. Unfortunately, after the item sat unused for a while it would not work - simply wouldn't ignite. Frontgate's Customer Service came through and completely replaced the item. Very happy with our replacement and we're ordering a second one soon.
Date published: 2014-09-24
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Does this really heat a 20ft. radius circle as described in the description?

Asked by: Foxy2211
Thank you for your interest in our All-Weather Woven Patio Heater. Yes, this item heats a 20 ft. radius.
Answered by: SB Frontgate Service
Date published: 2019-11-25

What is power requirement?

Asked by: Jimmy S
Thank you for your interest in the All-weather Woven Patio Heater. This patio heater requires a 20 lbs propane tank (not included).
Answered by: RL Frontgate Service
Date published: 2019-05-30

Hi need to order a new base for ours again. Part number?

Asked by: Kimberly Dillon
Thank you for your interest in the All-weather Woven Patio Heater. Please call in to our Product Specialist Department at 800-537-8484 and they can assist you with this.
Answered by: RWFrontgateService
Date published: 2019-02-16

 Having a problem with the pilot staying lit

Asked by: Mike1204
Thank you for your interest in the All-weather Woven Patio Heater. Please call in to our Product Specialist Department at 800-537-8484 and they can assist you with this.
Answered by: RWFrontgateService
Date published: 2018-10-30

Patio heater #35554. Pilot will light, and after 30+ seconds, when I turn dial from Pilot to High as instructed, pilot goes out so main burner does not light. Repeated multiple times with same result. How do I solve this? 

Asked by: Marty94904
Thank you for your interest in the All-weather Woven Patio Heater. Please call in to our Product Specialist Department at 800-537-8484 and they can assist you with this.
Answered by: RWFrontgateService
Date published: 2018-10-11

I have one need a new thermal coupler where can I buy one at

Asked by: Dj Spiker
We are sorry to hear that you need a part for your All-weather Woven Patio Heater. For parts information please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2017-11-13

For an open but covered deck, what is the veritcal clearance needed?

Asked by: ECR1
We have a covered deck and we made sure we had at least a 5 foot clearance.
Answered by: Gallnap
Date published: 2018-11-23

What is the minimum recommended distrance from a wall?

Asked by: ECR1
Thank you for your interest in the All-weather Woven Patio Heater. This item should be placed at least 10' from any structure.
Answered by: JLFrontgateService
Date published: 2016-11-16
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Product:35554-All-weather Woven Patio Heater