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Altura Square Cantilever Umbrella

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Altura Square Cantilever Umbrella is rated 1.0 out of 5 by 1.
Rated 1 out of 5 by from Color unknown??? How can one buy this umbrella without knowing what over 100 sqft of fabric will be? Please post exact colors of Dove and Natural on your website so your dedicated customers and view exactly the colors they are choosing. Thank you!
Date published: 2017-09-30
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Where can we buy the cover storage bag replacement for the 13 ft square cantilever umbrella by porta forma?

Asked by: JCOM
Thank you for your interest in the Altura Square Cantilever Umbrella. We do not sell replacement covers for this umbrella. However, you may wish to contact customer service at 1-888-263-9850 or service@frontgate.com for possible parts information. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2017-11-14

Hi we just received our 11.5' umbrella.   Do you recommend sand or water filled weights for the base? What is the approximate weight needed in total for the weights?

Asked by: MarieHelene47
Thank you for your interest in the Altura Square Cantilever Umbrella. This item requires 12 pavers to stabilize.
Answered by: RWFrontgateService
Date published: 2017-10-31

Where are the assembly instructions, please? There was not anything included in the box. Thanks in advance.

Asked by: Customers
Thank you for your interest in the Altura Square Cantilever Umbrella by Porta Forma. We are very sorry you did not received instructions with your item. Please contact our customer service at 1-888-263-9850 or service@frontgate.com to request new instructions. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2017-10-25

Item #145243

One of my aluminum arms broke so I need all the umbrella aluminum guts that the cover goes on
Asked by: Wampler
Thank you for your interest in the Altura Square Cantilever Umbrella by Porta Forma. For parts request we recommend contacting our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2017-10-05

Are there any store locations with one of these umbrellas on display? I'd like to view in person.

Asked by: Mias
Thank you for your interest in the Altura Square Cantilever Umbrella by Porta Forma. We cannot guarantee the stock at our retail locations. We recommend you call the store closest to you. For a list of our retail locations please visit http://www.frontgate.com/store-locs/content
Answered by: JLFrontgateService
Date published: 2017-09-22

Is this umbrella waterproof? And will it withstand strong winds when folded down and finally, does a cover come with the umberella?

We will be using this umbrella to cover our outdoor hot tub year round.
Asked by: Olsen5
Thank you for your interest in the Altura Square Cantilever Umbrella by Porta Forma. This umbrella does not come with a cover. When closed it can withstand some wind, but we recommend removing the umbrella from the base and storing it during severe weather. We also recommend removing the umbrella and storing it in a dry area during winter weather to prevent ice from damaging the umbrella.
Answered by: JLFrontgateService
Date published: 2017-09-19

Is the base for the 11-1/2 foot the same as the 13 foot?

Are the pavers 16 x 16 for the 11-1/2 foot?
Asked by: ADUmbrella
Thank you for your interest in the Altura Square Cantilever Umbrella by Porta Forma. Both sizes use the same base and require 12 pavers to stabilize.
Answered by: JLFrontgateService
Date published: 2017-08-31

Does an umbrella cover cone with this product? If not, do tou carry one for purchase?

Asked by: TMo8
Thank you for your interest in the Altura Square Cantilever Umbrella by Porta Forma. This umbrella does not come with a cover, and we do not currently have a cover available for this item. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2017-08-18
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Product:145243-Altura Square Cantilever Umbrella
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