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Altura Cantilever Umbrella is rated 3.8 out of 5 by 12.
Rated 1 out of 5 by from Hard to rate when only half of the order has come I bought this at the beginning of April and 3 weeks later, the base of the umbrella was delivered but not the umbrella itself. It’s been more than a week now, and still no confirmation of where it is. I called Frontgate every day for a week trying to get some info and have only managed to find it has left their warehouse to go to the trucking company. I’m really disappointed in the execution so far. Will rate the product when I get it.
Date published: 2019-05-02
Rated 1 out of 5 by from Frame broke After about one week of use, the tip of a spoke starting falling out of its slot pretty regularly. We were able to work around it, but at the end of the second summer season we used it, it locked up and refused to close. A windstorm came through (not a very strong storm), which knocked over the umbrella and now it’s just a heap on the lawn that we need to dispose of somehow. I will be buying a different umbrella.
Date published: 2019-04-08
Rated 5 out of 5 by from Love the Shade! I really like the umbrella, the shade it provides and the cantilever feature. There is much more room on my patio for furniture, and I would purchase it again. I had a little trouble lining up the holes on the base for the screws but figured it out. Might I suggest that you put a mark on the base and umbrella to help lining the parts up.
Date published: 2019-04-07
Rated 5 out of 5 by from Great features on this umbrella So far, so good. This fit our pool deck perfectly.
Date published: 2018-11-02
Rated 3 out of 5 by from Great product, but not happy with set-up We haven't really had a chance to use the umbrella, but it seems really well made. I am very disappointing that the significant delivery fee did not include set-up and that for the price of the umbrella, I had to go out and buy stones to put in the base. I must have not noticed it when I purchased the umbrella, but I considered returning it when I noticed that was the case.
Date published: 2018-11-01
Rated 2 out of 5 by from Amazing umbrella but flawed design I love this umbrella! The 13' is perfect for our pool area. The base is strong and sturdy. The cantilever, made of aluminum, is quality and pivots very easily. We are hugely disappointed in the end caps that keep falling out of the arms. They are made of plastic and have a spring inside that help keep the canvas tight. Frontgate customer service has been amazing. We exchanged the first umbrella thinking is was a one off problem. However, the second umbrella has the same exact issue. This leaves us bummed as we have to return the second umbrella. We are not willing to sacrifice quality for the price we paid. I highly recommend Frontgate because of the wide availability of products but more importantly, because they are accommodative and a pleasure to deal with when you have an issue.
Date published: 2018-08-02
Rated 5 out of 5 by from More than worth the price and the wait! We built a new patio, but with no shade, we felt like we were sitting in a skillet. So, we went looking for something to shade us. After LOTS of looking, we found this. It was more expensive than others, but the size and shape, and color were exactly what we wanted. We purchased the 11 1/2 foot one, and found pavers as instructed. The first delivery arrived, but had to be sent back because screws were missing for the base. Frontgate quickly sent a second base. It arrived two days ago. It took 3 able-bodied men to assemble it, and hoist it into position. But, now that it's done, WE LOVE IT. In spite of its size and weight, it's very easy to open and close. We are seniors so that is very important. It's very attractive, and now we can enjoy our patio. One thing to note:The description doesn't say that a cover is included, so we purchased a separate one. To our surprise, a cover is included. So, we'll be returning the extra cover. Can't speak to the long term, but in the short term, we're very happy. Thanks, Frontage for a quality product.
Date published: 2018-07-15
Rated 5 out of 5 by from Beautiful and strong This umbrella is extremely sturdy and so easy to use. Even the bag cover has a pole that makes it so easy to put on. Adjusting the umbrella requires hardly any effort. We can swing and adjust it to cover any area of our deck. Well worth the money.
Date published: 2018-07-04
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What is the  dimensions of the pole 

Asked by: Terry94
Thank you for your interest in the Altura Cantilever Umbrella. The pole on this umbrella is approximately 6"W.
Answered by: AVFrontgateService
Date published: 2019-05-08

Who is the manufacturer of your Altura Cantilever umbrella? Also I see it rotates but does it tilt side to side?  

Asked by: GinaA
Thank you for your interest in the Altura Cantilever Umbrella. We sign confidentiality agreements with our manufacturers, and we are unable to disclose this information, we apologize for the inconvenience. This umbrella does tilt.
Answered by: AVFrontgateService
Date published: 2019-05-02

Can this be mounted directly to a concrete patio instead of using the base? 

Asked by: Mjkbuf
Thank you for your interest in the Altura Cantilever Umbrella. This item is not made to be mounted directly into concrete. This item should be used with the base it comes with. Using it in any other way would void the warranty.
Answered by: AVFrontgateService
Date published: 2019-05-06

with the 10x13, is the the mount in the middle of a 10' side or a 13' side?

Asked by: ChrisV
Thank you for your interest in the Altura Cantilever Umbrella. The mount is on the 13' side.
Answered by: AVFrontgateService
Date published: 2019-04-18

For the 10 x 13 version of the umbrella...which side of the umbrella is longer vs. shorter? (in relation to the support pole/base). Even better, is there an installation manual available to review online?

Asked by: ChrisSeattle
Thank you for your interest in the Altura Cantilever Umbrella. The longer side is the side in front of the pole. If you were standing front of the pole the longer side would go from left to right. Please contact our product Specialists at 1-800-537-8484 for a copy of the directions.
Answered by: AVFrontgateService
Date published: 2019-04-10

Is this umbrella fabric Sunbrella? If not, what fabric is it - or are UV ratings available?

Asked by: rhollandphoto
hank you for your interest in the Altura Cantilever Umbrella. The canopy of this umbrella is made with Sunbrella fabric.
Answered by: AVFrontgateService
Date published: 2019-04-06

hi - what manufacturer makes this umbrella?

Asked by: KathyKJ
Thank you for your interest in the Altura Cantilever Umbrella. We sign confidentiality agreements with our manufacturers, and we are unable to disclose this information, we apologize for the inconvenience.
Answered by: AVFrontgateService
Date published: 2019-04-04

I have been comparing this umbrella with the European Side Mount Umbrella. What are the advantages? I know the look is different and this umbrella requires pavers to sturdy. There is a significant price difference. Looking for the most bang for my buck. 

Asked by: MrsNLW
Thank you for your interest in the Altura Cantilever Umbrella. There are many wonderful advantages to each of these umbrellas. We would recommend contacting our Product Specialist Department for more in-depth assistance in determining the best option to suit your needs at 800-537-8484.
Answered by: JCFrontgateService
Date published: 2019-04-01
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Product:145243-Altura Cantilever Umbrella