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Altura Cantilever Umbrella is rated 4.2 out of 5 by 9.
Rated 5 out of 5 by from Great features on this umbrella So far, so good. This fit our pool deck perfectly.
Date published: 2018-11-02
Rated 3 out of 5 by from Great product, but not happy with set-up We haven't really had a chance to use the umbrella, but it seems really well made. I am very disappointing that the significant delivery fee did not include set-up and that for the price of the umbrella, I had to go out and buy stones to put in the base. I must have not noticed it when I purchased the umbrella, but I considered returning it when I noticed that was the case.
Date published: 2018-11-01
Rated 2 out of 5 by from Amazing umbrella but flawed design I love this umbrella! The 13' is perfect for our pool area. The base is strong and sturdy. The cantilever, made of aluminum, is quality and pivots very easily. We are hugely disappointed in the end caps that keep falling out of the arms. They are made of plastic and have a spring inside that help keep the canvas tight. Frontgate customer service has been amazing. We exchanged the first umbrella thinking is was a one off problem. However, the second umbrella has the same exact issue. This leaves us bummed as we have to return the second umbrella. We are not willing to sacrifice quality for the price we paid. I highly recommend Frontgate because of the wide availability of products but more importantly, because they are accommodative and a pleasure to deal with when you have an issue.
Date published: 2018-08-02
Rated 5 out of 5 by from More than worth the price and the wait! We built a new patio, but with no shade, we felt like we were sitting in a skillet. So, we went looking for something to shade us. After LOTS of looking, we found this. It was more expensive than others, but the size and shape, and color were exactly what we wanted. We purchased the 11 1/2 foot one, and found pavers as instructed. The first delivery arrived, but had to be sent back because screws were missing for the base. Frontgate quickly sent a second base. It arrived two days ago. It took 3 able-bodied men to assemble it, and hoist it into position. But, now that it's done, WE LOVE IT. In spite of its size and weight, it's very easy to open and close. We are seniors so that is very important. It's very attractive, and now we can enjoy our patio. One thing to note:The description doesn't say that a cover is included, so we purchased a separate one. To our surprise, a cover is included. So, we'll be returning the extra cover. Can't speak to the long term, but in the short term, we're very happy. Thanks, Frontage for a quality product.
Date published: 2018-07-15
Rated 5 out of 5 by from Beautiful and strong This umbrella is extremely sturdy and so easy to use. Even the bag cover has a pole that makes it so easy to put on. Adjusting the umbrella requires hardly any effort. We can swing and adjust it to cover any area of our deck. Well worth the money.
Date published: 2018-07-04
Rated 5 out of 5 by from Best Backyard Purchase to Date! I purchased the 13 foot Altura Cantilever umbrella and it arrived about a month ago. We live in Houston, Texas and our backyard faces westward. The house itself has no built in shade. My husband and I agree that this has been my best backyard purchase ever! It swivels 360 degrees with very little effort and the tilt mechanism is also very easy to manipulate. Upon purchase it was my understanding that the umbrella did not come with a cover. So, I was pleasantly surprised with it arrived with a cover. The cover contains a metal pole that makes placing it on such a tall umbrella very easy. The zipper on the cover also has a cord attached to it that makes storage/covering easy for shorter folks. Well worth every penny!
Date published: 2018-06-29
Rated 3 out of 5 by from Weighted pavers hard to get I hope we will love this umbrella. But it’s been sitting and waiting to be put up because nobody around sells 16x16 pavers to weight the base. Additionally, It’s very tall and heavy, so I need a few strongmen to put it up.
Date published: 2018-06-22
Rated 5 out of 5 by from Love the tilt feature This is a well made umbrella, just make sure to cover it when the winds are kickin' up, we had 30 mph in the area, Wichita, Ks. It was tilted slightly and it tipped over backwards. Sustained a few scratches on the base, and 3 of the pavers broke. But, otherwise it is a beautiful addition pool-side. & also, it DOES come with a cover.
Date published: 2018-06-13
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What are the dimensions of the base?

Asked by: TLIN
Thank you for your interest in the Altura Cantilever Umbrella. The base of this umbrella is approximately 33.7" sq. x 5.6"H.
Answered by: RWFrontgateService
Date published: 2018-10-08

My umbrellas is 3 years old and I have difficulty opening and closing it. Is there a way to fix it?

Asked by: Thunt
We are very sorry to hear about your Altura Cantilever Umbrella. We recommend inspecting your umbrella for damages or debris and insuring it clean. If the problem persists please contact our customer service at 1-888-263-9850 or service@frontgate.com for further assistance.
Answered by: JLFrontgateService
Date published: 2018-09-22

where are the pavers purchased? What is their weight and depth to be?

Asked by: DK Hans
Thank you for your interest in the Altura Cantilever Umbrella. This umbrella requires twelve 16"x16" pavers. These pavers are not included and can be purchased from most local outdoor or hardware stores.
Answered by: JLFrontgateService
Date published: 2018-08-24

I'd like to put the base in concrete. will the base that comes with act as a proper bracket. Then I assume the pavers will no longer be neessay

Asked by: Carol P
Thank you for your interest in the Altura Cantilever Umbrella. This umbrella is designed to be used with the base and is not designed to be mounted directly to concrete.
Answered by: JLFrontgateService
Date published: 2018-08-17

Is the fabric Sunbrella on this umbrella? Thanks.

Asked by: slotraveler
Thank you for your interest in the Altura Cantilever Umbrella. The canopy of this umbrella is made with Sunbrella fabric.
Answered by: JLFrontgateService
Date published: 2018-08-28

The cantilever umbrella we are looking to purchase suggests we need 12 16" x 16" pavers to stabilize. I assume this is to weight the base of the umbrella? Other customers have posted photos but it hard to see any special additions or pavers.

Asked by: AmyB3636
Thank you for your interest in the Altura Cantilever Umbrella. This umbrella does require pavers to be placed in the base for stability. The picture we show (as well as many of the customer pictures) do show the pavers already in place.
Answered by: JLFrontgateService
Date published: 2018-08-16

What are the dimensions of the base?

Asked by: DesignerMandy
Thank you for your interest in the Altura Cantilever Umbrella. The base of this umbrella is approximately 33.7" sq. x 5.6"H.
Answered by: JLFrontgateService
Date published: 2018-08-15

What kind of fabric is this made out of? Is it washable at all? And is it meant to withstand being out in the Florida heat most of the year?

Asked by: katty5339
Thank you for your interest in the Altura Cantilever Umbrella. The canopy is made of 100% solution-dyed acrylic. It can be washed with mild soap and water, but is to large to be machine washed.
Answered by: JLFrontgateService
Date published: 2018-08-13
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Product:145243-Altura Cantilever Umbrella