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Altura Cantilever Umbrella is rated 4.2 out of 5 by 116.
Rated 1 out of 5 by from NO SUPPORT- DO NOT PURCHASE I PURCHASED THIS UMBRELLA 3 YEARS AGO AND THE CANVAS IS UNRAVELING AT THE SEAMS. I CALLED SUPPORT AND THEY SAID THEY NO LONGER SUPPORT THIS PRODUCT ALTHOUGH A QUICK GOOGLE WILL TELL YOU THAT THEY ARE STILL SELLING THIS VERY BRAND. THEY REFUSE TO HELP ONLY OFFERING A $300 STORE CREDIT AGAINST A PURCHASE OF $2500.00. WHILE I RECOGNIZE THIS PRODUCT IS OUTSIDE THE WARRANTY PERIOD i AM FULLY PREPARED TO PAY FOR THE NEW CANVAS BUT NO HELP THERE EITHER. THEY REFUSE TO TELL ME THE MANUFACTURER SO I CAN ORDER ONE MYSELF. THIS IS NOT AN INEXPENSIVE PRODUCT AND I DONT BELIEVE ANY ONE WOULD PURCHASE IF THEY KNEW THE LIFE OF THE PRODUCT WAS ONLY THREE YEARS. HOW CAN A COMPANY IN GOOD FAITH SELL ITS CUSTOMERS A PRODUCT WITHOUT A SOURSE TO PROVIDE MAINTENANCE AND WARRANTY PARTS? DONT BUY THIS UMBRELLA AND DONT PURCHASE FROM THIS COMPANY. NO CUSTOMER SUPPORT, THEY ONLY WNAT THE SELL AND THEN YOU ARE ON YOUR OWN.
Date published: 2021-09-08
Rated 5 out of 5 by from Altura's Cantilever Umbrella is great I like the Cantilever Umbrella, it was easy to install/put together and operates smoothly. It's rectangular shape works well with our patio table and provides good shade.
Date published: 2021-08-10
Rated 5 out of 5 by from Love it. Great product, easy to install. Very good quality, as expected.
Date published: 2021-08-03
Rated 5 out of 5 by from Perfect Shade for Phoenix, Arizona! We love our Altura Umbrellas. We were looking for shade over our pool in Phoenix and these umbrellas are the perfect solution. If we want a lot of shade we put up both umbrellas. Just a little shade, we put up one. And the fact that they rotate 360 degrees is perfect! I highly recommend Frontgate's Altura Umbrella!
Date published: 2021-07-29
Rated 5 out of 5 by from Amazing umbrella! We absolutely love this umbrella and are so impressed by the quality. My husband and I were able to assemble it, but putting the pole/umbrella on the base was very heavy. Once assembled it is just beautiful. Needs about 5 feet of clearance to open - the pavers in the base looks better than I thought.
Date published: 2021-07-24
Rated 1 out of 5 by from Impossible to Assemble I'll never buy anything from Frontgate again after this experience. I haven't even been able to use it b/c I can't get it assembled. It's SO massive and there is no service provided to assemble it. I had the pavers ready to go, expecting the upgrade delivery service I paid for to include assembly... (other reviewer mention their delivery team assembling) but nope, they literally set it down, took the box and left. I'm a small person, 8 months pregnant, and there is NO WAY I can even move a single piece, let alone, assemble it. After spending $2,500 (plus the pavers) I'm going to have to spend even more to have a service/handyman (and likely crew!) come put it together.
Date published: 2021-07-21
Rated 5 out of 5 by from Oasis Excellent umbrella, sturdy , love the design and the shade it provides for my backyard.
Date published: 2021-07-18
Rated 2 out of 5 by from disapointed base and umbrella arrived damaged. the canopy had dents. also it doesn't state how much distance you need to be able to open the umbrella. need atleast 5' from anything so it will open. lastly the canopy showed that the base is on the smaller side which looks like the 13' is going away from umbrella however its not like that the base is on the 13' side and it goes out 10' so decieving see photos. umbrella can not even be put down or it hits table. if the base went at the end of the table like photos shown it would have been perfect
Date published: 2021-07-06
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What is the width of the pole? We are planning to have them mounted in the ground. Thank you!

Asked by: AMSams
Thank you for your interest in our Altura Cantilever Umbrella. The pole is approximately 6", we do not recommend mounting this item to the ground, doing so will void the one year warranty.
Answered by: SB Frontgate Service
Date published: 2021-08-09

What is the delivery time 

Asked by: Maisha
Thank you for your interest in our Altura Cantilever Umbrella. This item ships via truck delivery and would arrive within 2 - 3 weeks from the available ship date shown.
Answered by: SB Frontgate Service
Date published: 2021-08-10

In lieu of stacking 16 pavers can the post base be mechanically fastened to the deck which in my case it’s a concrete structure? 

Asked by: Mez438
Thank you for your interest in our Altura Cantilever Umbrella. We apologize, this item is not designed to be mounted to the ground.
Answered by: SB Frontgate Service
Date published: 2021-07-03

deminsions of the base?

Asked by: Maryu
Thank you for your interest in our Altura Cantilever Umbrella. The base of this item is 33.66 x 33.66 x 5.63.
Answered by: SB Frontgate Service
Date published: 2021-06-23

What is the shipping time for this umbrella? And, can the umbrella be direct mounted in concrete? e.g sleeve insert?

Asked by: Kirk M
Thank you for your interest in our Altura Cantilever Umbrella. This item ships via truck delivery and would arrive within 2 - 3 weeks from the available ship date shown. We apologize, it is not able to be mounted into concrete.
Answered by: SB Frontgate Service
Date published: 2021-06-23

Is this umbrella made with Sunbrella fabric?

Asked by: Larry the pool guy
Thank you for your interest in the Altura Cantilever Umbrella. The canopy on this item is Sunbrella fabric.
Answered by: SB Frontgate Service
Date published: 2021-07-11

Many reviews say the base with the pavers cannot be covered up and is unattractive. What can be done?

Asked by: Jamesg28
Paint the pavers
Answered by: pdidds
Date published: 2021-06-21

Hello- a few questions 1) How high is center of umbrella? 2) Is the fabric flame retardant? 3) What is the wind rating? Thanks so much!

Asked by: JenniferCG
Thank you for your interest in our Altura Cantilever Umbrella, the lowest part of the center is 88.5"H when open, the fabric is not flame retardant and we recommend closing the umbrella when winds are 10+ mph.
Answered by: SB Frontgate Service
Date published: 2021-06-10
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Product:145243-Altura Cantilever Umbrella