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Animated 5-ft. Nutcracker Drummer

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Animated 5-ft. Nutcracker Drummer is rated 3.8 out of 5 by 39.
Rated 1 out of 5 by from two seasons old and now doesn't work!!!!! we bought this two christmas ago and it is only out for three weeks each year, and this year it has totally stopped working!!! for something that gets almost no use its garbage !!!!!
Date published: 2017-12-14
Rated 5 out of 5 by from Love this! My only regret is not getting the trumpeter. I have the drummer and can control him from my phone anywhere in the house. Please bring this one back I want the trumpeter and another drummer and trumpeter for outside my entrance.
Date published: 2017-11-17
Rated 5 out of 5 by from The kids loved the show This was a great buy. He plays several different songs and the soldier looks like he's marching to the songs… The kids really enjoyed it… However be very careful when carrying this -it is very heavy and the head comes off very easily… Which I found when I smashed his head on the ground and shattered the side of his head. Some glue helped. Thank goodness it wasn't the front of his face
Date published: 2017-02-01
Rated 1 out of 5 by from Disappointed I bought two of these last year. One arrived broken and was promptly replaced without hassle by frontgate. The second one's head broke after the spring mechanism dropped and it was replaced without hassle by frontgate. This year when I put them back out, the hands no longer move on one, and the head no longer moves or stays lit on the second one. They were packed very carefully with bubble wrap. Extremely poor quality especially for this price. I'm not returning them only cuz I don't want to go through the hassle. Great customer service, poor product
Date published: 2015-12-31
Rated 5 out of 5 by from very professional I bought both the drummer and the trumpeter, both are excellent. Their quality and looks are what you would expect to see in a high end store front window dressing. I am very pleased with my purchase.
Date published: 2015-12-08
Rated 5 out of 5 by from Beautiful and Unique! I had purchased 2 of these drummers several years before & loved them. Due to health issues, however, I gave them to a friend to enjoy. Now that I am healthy again, I purchased both the Drummer Nutcracker and the Marching horn Nutcracker. They are perfect & well-worth the cost. I love their animation & how they play several Holiday songs & then stop for 15". With both in our yard in close proximity to each other, this is a great feature as they alternate playing their songs. The only negative to say is trying to reach anyone at Frontgate by email either before, or after, a purchase. They never respond. They can only be reached by phone
Date published: 2015-11-28
Rated 5 out of 5 by from Beautiful Christmas Decor This was a great purchase. I love that it is animated and plays Christmas music. It's nice that it comes with a remote or you can control on the nutcracker. One of the hands was difficult to get on but other than that the rest was easy to assemble.
Date published: 2015-11-24
Rated 1 out of 5 by from Worst Purchase EVER!! I was very disappointed last year (2014) when I tried to order the Nutcracker Drummer and they were all sold out. This year, 2015, I made sure to purchase him in October to assure I would get one. When the first drummer arrived, my husband and I put him together and the finishing touch was to add the hands. They DIDN'T FIT!! We could not get them to go on at all!! I called Frontgate to send him back and send a replacement. The return went smoothly and in about three days the new drummer arrived. Again, we put him all together and held our breath when putting on the hands. The first hand went on perfectly, we were happy. Then when we tried to put the second hand on, IT DIDN'T FIT!!! I'm DONE!! I called Frontgate, packaged him back up, and will NOT try a third time!! Not only did his one hand not fit, this drummer had a bad paint job on the base. I would have settled for that and touched it up myself, even though that shouldn't be acceptable either considering what you pay for these. VERY DISAPPOINTED Frontgate. I expected better quality from your company. Your really need to rethink your manufacturer.
Date published: 2015-11-21
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I cracked the head of this guy.  Smashed it while putting it up after the holidays. Can I get a replacement head?

Asked by: InTrouble
Thank you for your interest in the Animated 5-ft. Nutcracker Drummer. Due to this being a seasonal item, we apologize but we do not have parts available for this item.
Answered by: RWFrontgateService
Date published: 2018-01-15

Will the music only play for 2 minutes (followed by 15 minutes of silence)?

Asked by: GaryD1
correct
Answered by: DJDD
Date published: 2016-03-05

how do you retract the legs

need to store product
Asked by: ramsy
lift the torso up gently and it will slide down. Make sure you take the head off first, I didn't and it fell off and broke
Answered by: DJDD
Date published: 2016-03-05

Has anyone else had issues with the hands not fitting?

I received this as a gift. The first one I got, one of the hands would not go on. Other than that it worked fine and I loved it. I called customer service and they shipped out a new set of hands. When we put the new set of hands on, then nothing else worked. Called customer service, they said they ship a new one. Got the new one this week and NEITHER one of the hands will go on. The magnets on the part of the nutcracker are round and the poly hands that go on, the receiving end is oblong. I didn't even try to turn him on because if his hands won't go on why bother? So, again...anyone have issues with the hands.
Asked by: LadyinCO
Yes but I scraped the plastic edge with a scissors and was able to manipulate the hands on. Hope that helps.
Answered by: drcar
Date published: 2016-01-16

Can this nutcracker be displayed outside?

Hello, I saw that the description given for this nutcracker said it could be displayed indoors or out? Does that mean outside or does it have to be sheltered? I don't have a covered porch and wanted to display them on either side of my entry way, but am worried about them being exposed to rain, wind, etc. Thank you!
Asked by: Hymnlock456
If rain and wind would be able to reach them I'm not sure I would place them outside.
Answered by: DebV
Date published: 2016-01-16

Recently purchased 2, heads no longer turn or light up.

I recently purchased two of these and like them a lot, except the day after I set them up, the heads no longer light up or turn. Is there some sort of troubleshooting or common reason for this to happen? There doesn't seem to be any obstruction, and I've tried removing and replacing both heads several times. Other than that they work perfectly so I'd really like to get the heads up and running. Can anyone offer some insight as to what the cause might be or how to fix it?
Asked by: AlexM
They cannot be fixed because the gears are sealed.
Answered by: christmaslights
Date published: 2015-12-26

I have ordered two of these and just realized that "buttons" need to be pushed for the music. Since they will be standing at each side of my front

door, will the music be synchronized? I would plan on having both operate at the same time; but if different songs were playing at same time would be counterproductive. I understand they are already in transit. Please get back to me with suggestions/solutions if need be.
Asked by: LarryBisme
I mute one of them, by turning the volume knob on the side to its lowest level, and let the other play. They looked and "sound" synchronized. Cheers!
Answered by: JoeKings
Date published: 2015-11-08

OUTDOOR QUESTION CONTINUED

So I just want to make sure, I too would like to flank these at either end of my garage. But if it snows 3 inches, will they survive not being covered?
Asked by: nutcracker
They are heavy, so the weight of the snow shouldn't be a problem. I don't yet know whether the hair and uniform's epaulets will wither under the weather. You could always put a poncho over their hair and epaulets to keep them dry. That should look cool. Make sure their faces get lit by light at night, lest you have a pair of chukies at night. Might be good Halloween pieces too.
Answered by: Lewbie
Date published: 2015-02-14
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Product:141489-Animated 5-ft. Nutcracker Drummer
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