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Balencia Chaise Lounges with Arms, Set of Two is rated
out of
5 by
143.
Rated 2 out of
5
by
Brenovan from
Poor construction
I just received these and while they are not the quality I would have expected from Frontgate or based on the price, they are good looking. Bronze color is far more metallic than the photos show. The major issue is the construction. The arms come separate and need to be attached. They use the cheap hex head screws and the arms do lot align when you try to attach (have a hammer ready to bang them into place). Hex screws stripped after four turns so we had to replace with a trip to the hardware store. Based on the work we had to do and quality weighed against the prices charged, this will be our last Frontgate purchase.
Date published: 2019-06-01
Rated 5 out of
5
by
pjbw from
Great lounges
We left our Balencia Chaise lounges with the house we sold and after five years of daily use, in Florida, they were in excellent shape. We liked them so much we purchased two more for our new house. This time we bought the ones with arms...which needed to be attached. With the cushion on they are very comfortable. They were delivered on time and in good condition.
Date published: 2019-06-01
Rated 3 out of
5
by
Vicsen from
Disappointed
Chair is great, but my husband could not assemble the arms, due to the holes being out of line with the screws and we had to throw the arms in the garbage and take the screws off of the chair.
Date published: 2019-04-24
Rated 1 out of
5
by
cindycom from
Not Built To Last
we purchased 4 Balencia Chaises, and we take care of them (cover them during poor weather, etc) We live in San Diego where the weather is nice, not harsh. Our chairs did not last more than 6 years - rust, and wicker wrap is breaking. Loved them, but they just didn't last as long as we had hoped
Date published: 2018-10-04
Rated 4 out of
5
by
Elaine2 from
Beautiful chairs & comfortable
Very nice chairs. Only downside is some of the holes that were drilled to assemble the arms did not perfectly line up and can be difficult to assemble.
Date published: 2018-08-24
Rated 1 out of
5
by
Flipflops18 from
Arms unassembled = disaster
I bought these over a month ago and have been trying to get resolved ever since. One of the arms wouldn't attach because screws didn't align with holes. Then they were going to pick up everything (I would have to box back up) and ship replacements. Then finally agreed to only send me just the arms. But then they didn't include new screws and ones I had didn't work. I still am waiting.
Date published: 2018-06-10
Rated 1 out of
5
by
Marty 1 from
A Sad Purchase
Sometimes nothing goes right. First, these chairs went on sale why my order was in transit. They would not extend or honor the sale price. Then the chairs arrived. I order ones with the arms, which came detached. Attaching was a nightmare and took over 20 minutes per arm to attach. Holes not aligned properly and they used an Allen head bolt instead of a Philips, which just added to the time to tighten the bolts. Your average person would not have gotten these arms on the chair.
Then, upon arrival, one of the arms was damaged. I called, and here is their solution, they are sending out two new chairs, since they are sold in pairs, when they arrive, I am to open the box and just switch out one arm, seal the box and then call the trucking company and waste another half day waiting for a pick up. And, they also charged my credit card for the second set, which will be credited back, once the second set of chairs are returned.
I tried to explain how easy to just send out the replacement arm, but no one I talked to had that level of logic.
As for the chairs, they are ok, at best. Very expensive compared to similar chairs that can be bought on many other websites. These have an off shape or just odd, wider at the seat part and then they get narrower down by the legs. Same logic for the back rest to. As a result, it does not give you the same clean lines of a more normal design. You can't see this that well in the pictures.
Unpacking was a nightmare. They were packed with that really bad Chinese styrofoam that breaks apart and sticks to everything. Clean up and breaking down the box was horrible.
Been a long time Frontgate customer, but this order has now ended that. You can do better on the chairs elsewhere. And, hopefully, far better customer service. Also, had bought the cushions, a total waste of money. They are so thin, that it is actually more comfortable without them. Sending those back and that too is a big ordeal. Box to big to fit in any normal sized car.
Date published: 2018-02-13
Rated 5 out of
5
by
mamadof2ds from
Patio Furniture
I know there are a lot of brands to choose from when decorating ones patio. I chose Balencia, and I can't say enough good things about the whole set. They have a choice of different styles of tables as well as chaises. I got two of my tables as I liked the style. And I have two chaises with arms, and two without. Different strokes for different folks! I picked a Sangria color theme and my patio is styling!
Date published: 2017-09-28
are these in stock at your Plano TX store?
Thank you for your interest in the Balencia Chaise Lounges with Arm rests. Please contact our Plano store at 214-556-3064 to check the availability of these.
Date published: 2019-09-04
does it come with pads? or cushions
Thank you for your interest in the Balencia Chaise Lounges with Arms, Set of Two. The cushions are sold separately, Balencia Chaise Cushions, Set of Two (45042). You may also be interested in the Balencia Velour Chaise Cover (47919).
Date published: 2019-08-07
I have the balencia chairs and the weaving has come apart at the top. These chairs are about 7 years old. Is there any guarantee on them? Is there any way to fix them?
Thank you for your interest in the Balencia Chaise Lounges with Arms, Set of Two. I am so sorry to hear the weaving has come apart. Please contact our Product Specialists at 1-800-537-8484 for further assistance.
Date published: 2019-05-02
Will the balencia chaise match the Cafe stack chairs in bronze
Thank you for your interest in the Balencia Chaise and the Café Stacking Chairs, Set of Four. The bronze color wicker does not match. The café chairs are darker and the chaises are more bronze/gold toned.
Date published: 2018-10-25
Do the balensia chaises with arms come in black? Also, do they stack?
Thank you for your interest in the Balencia Chaise Lounges with Arms, Set of Two. The Balencia Chaises do come in black but not the ones with the arms. We apologize for the inconvenience.
Date published: 2018-06-03
Can I buy just one chaise?
Thank you for your interest in the Balencia Chaise Lounges with Arms, Set of Two. These chaises are currently only available as a set of two.
Date published: 2018-05-18
Can this chaise be on a ledge in a pool? i.e. can it be in water at all times?
Thank you for your interest in the Balencia Chaise Lounges with Arms, Set of Two. This item should not be placed in standing water; it cannot be placed in a pool.
Date published: 2018-03-28
Are these chaises stackable with the arms on or do I have to take the arms off to stack them and use the cover?
Thank you for your interest in the Balencia Chaise Lounges with Arms, Set of Two. These chaises will stack and fit under our Cover for Balencia Chaises (item 43856) with the arms still on them.
Date published: 2018-05-29
Product:48584-Balencia Chaise Lounges with Arms, Set of Two