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Balmoral Mailbox is rated 3.1 out of 5 by 63.
Rated 1 out of 5 by from This Mailbox Simply Does Not Last After a few seasons, paint peeled and metal corroded. I've lived with it like that for years, but now it wants to fall apart. When I bought this mailbox it had a "LIFETIME WARRANTY". You will note that today it has only a one-year warranty, which means just one Winter. It does not take imagination to understand why Frontgate has reduced the warranty to just 365 days of exposure to weather.
Date published: 2019-07-11
Rated 5 out of 5 by from Greatest mailbox we’ve ever owned! We’ve had our mailbox for a year now, and every single day I leave the driveway, I think how nice it looks! We have never had any wet mail, it’s extra large so our mailman can fit more inside, and it’s maintenance free (no more painting or staining the post!). But, what I like the most is the look of it...elegant and tasteful! It’s by far the nicest mailbox in the neighborhood! It was a little pricey, but we feel it was well worth the price to get so much pleasure from it! Thank you Frontgate!
Date published: 2019-05-19
Rated 1 out of 5 by from Made in China Bought this mail box in the bronze finish a few years ago , first the door fell off and the paint just peeled every where . Definitely not worth the price .
Date published: 2019-04-06
Rated 1 out of 5 by from Don’t buy! I purchased this about 2 1/2 years ago. I live in Syracuse, NY where winters are extreme. This mailbox is ready to be replaced. It does NOT hold up during the winter. The salt from the snow has totally ‘eaten’ and corroded this mailbox. The warranty is a joke. They will not stand by replacing it since it was caused by salt. Apparently I’m supposed to drag a hose 1 acre from my house down the long driveway and regularly wash and paste wax it! It’s too expensive to replace every 3 years. I would not recommend this if you live in a snowy or salt air climate.
Date published: 2019-04-02
Rated 1 out of 5 by from Very Disappointing I've had a similar mailbox for about 20 years. It was time to replace it. So I bought this one. The mail box itself is high quality and very much like my old one. But the post is inferior. We installed it in accordance with the instructions. But the holes in the bottom of the mail box don't line up with the bracket. We had to drill 4 new holes. After it was assembled it wobbles! The post is VERY flimsy. It isn't strong enough to properly support the mailbox. It looks pretty, but I don't believe the post will last more than a year
Date published: 2019-03-14
Rated 5 out of 5 by from Balmoral Mailbox - Beautiful! I love our Blamoral mailbox. It has been up now for going on three years with no problems whatsoever. In fact, we get a lot of compliments on it. I LOVE the size! It's big enough that the mailman rarely has to walk up to our door to deliver packages any longer, but not so big that it looks obtrusive. I'm not sure what all the fuss is about the finish/paint peeling as ours still looks as good as the we bought it despite a year of record rainfall & 2 winters of snow & ice. I have, however, per suggestions from others, used auto polish and put a wax job on it a couple of times now. I don't know if this has made a difference or not. Bottom line is that yes, it's not an expensive mailbox, but it is a very nice one. :)
Date published: 2019-03-05
Rated 1 out of 5 by from Finish peeling off Inside and outside of mailbox is peeling. Would not recommend. Waiting on decision from vendor regarding replacement but not expecting them to stand by this product. FG customer service was very responsive
Date published: 2019-02-14
Rated 5 out of 5 by from Perfection I love everything about this mailbox. It's large but still very attractive. Heavy duty. The mailbox is oversize regular mailboxes and holds large envelopes and packages. It just adds to the looks of our home in a positive way. Love it.
Date published: 2019-02-04
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How is it installed!?! Is the installation simple!?! Lame product description...

Asked by: Laura Helene
Thank you for your interest in the Balmoral Mailbox. A copy of the assembly instructions have been sent to the email address used when this question was submitted. The assembly instructions can also be found on the website in the overview description.
Answered by: RL Frontgate Service
Date published: 2019-06-25

Is there any touch up paint for the mailbox?

Asked by: Lynnie71
Thank you for your interest in the Balmoral Mailbox. Please contact our Product Specialist Department at 1-800-537-8484 for further assistance.
Answered by: AVFrontgateService
Date published: 2019-05-04

What is the mail box made of? Metal? Plastic?Composite?etc.?

Asked by: SACSLC
Thank you for your interest in the Balmoral Mailbox. This mailbox is made of recycled aluminum.
Answered by: AVFrontgateService
Date published: 2019-06-19

Does this mailbox lock?

Asked by: cassie27
Thank you for your interest in the Balmoral Mailbox. This mailbox does not lock.
Answered by: AVFrontgateService
Date published: 2019-04-09

Does this mailbox keep the mail dry when it's raining? 

Asked by: Alex C
Thank you for your interest in the Balmoral Mailbox. This mailbox is constructed in thick cast aluminum with a strong, magnetic closure on the hinged door creating a watertight seal. When properly closed, your mail should not become any more wet.
Answered by: JCFrontgateService
Date published: 2019-04-01

Does this Balmoral mailbox have a locking-key option? Different model?

Asked by: Callan
Thank you for your interest in the Balmoral Mailbox. We do not have a locking option.
Answered by: AVFrontgateService
Date published: 2019-03-06

how can i get the instructions for installing the Balmoral mail box. i have lost the set that came with the mail box. david

Asked by: gezz
Thank you for your interest in the Balmoral Mailbox. I have emailed those instructions to the email that was used to ask this question. I hope they are helpful. If you need further assistance please call the Product Specialist Department at 800-537-8484 and they can help you.
Answered by: RWFrontgateService
Date published: 2019-02-24

Is the mailbox lockable?

Asked by: Brian001
Thank you for your interest in the Balmoral Mailbox. This mailbox is not lockable.
Answered by: JLFrontgateService
Date published: 2018-12-15

I am considering buying one of your mailboxes but looking at the reviews there seems to be a lot of problems with the durability of the finish. for the price I don't think that should be an issue. Was this a bad batch or is there still a problem?

Asked by: Wayne207
Thank you for your interest in the Balmoral Mailbox. At Frontgate, our primary focus is quality; any known issues with this item have been addressed.
Answered by: RWFrontgateService
Date published: 2019-05-15

Our mailbox won't stay shut anymore. Is there any way we can fix it?

Asked by: susumama
We are very sorry to hear about your Balmoral Mailbox. We recommend contacting our customer service at 1-888-263-9850 or service@frontgate.com for further assistance. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2018-08-22

I am not sure exactly what will come with the post and bracket for the Balmoral mailbox. I really just need a replacement for the bracket that attaches to the post for the Balmoral. Basically what is beneath the mailbox as pictured.

Asked by: frontage
Thank you for your interest in the Balmoral Mailbox. The Balmoral Deluxe Post & Bracket comes with the bracket that goes under the mailbox as well as the post; please note that post does require a 4" x 4" treated lumber piece for installation (not included). However, if you need a replacement part from a Balmoral Mailbox or Balmoral Deluxe Post & Bracket that you previously ordered from us, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: JLFrontgateService
Date published: 2018-10-05

Can I buy the mounting bracket to the pole for this mail box?

Asked by: Bill H
Thank you for your interest in the Balmoral Mailbox. For parts requests please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: JLFrontgateService
Date published: 2018-10-06

I have a 10 year old mailbox which I bought from Frontgate. It is peeling and I am thinking of buying a new one.  How can I figure out if the Balmoral is compatible with my original post?

Asked by: Bonnie824
Thank you for your interest in the Balmoral Mailbox. Please call in to the Product Specialist Department at 800-537-8484 and they can assist you with this.
Answered by: RWFrontgateService
Date published: 2018-05-03

Can this mail box be locked 

Asked by: Dawn R Shaw
Thank you for your interest in the Balmoral Mailbox. This mailbox does not have a lock.
Answered by: JLFrontgateService
Date published: 2018-05-01

Can a newspaper box be attached and/or added to the Balmoral mailbox?

Asked by: Georganne
Thank you for your interest in the Balmoral Mailbox. We do not offer a newspaper box for this item.
Answered by: JLFrontgateService
Date published: 2018-04-25

Hello - Am I able to purchase the bracket, finale, decorative base, door initial, and plaque separately? Or, are some provided when I purchase the post? I received only the mailbox as a gift so need the rest. Thank you

Asked by: twilks
Thank you for your interest in the Balmoral Mailbox. The mailbox should include the front door initial panel and side plaques. The bracket and post with the decorative top are sold together as the Balmoral Deluxe Post & Bracket, item 78843. The Balmoral Decorative Base is also sold separately as item 78964. For additional parts information please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2018-04-19

 I was wondering if the post comes with the arm piece that the mailbox rest on 

Asked by: Paula33
Thank you for your interest in the Balmoral Mailbox. The post and bracket are included in the Balmoral Deluxe Post, item #78843.
Answered by: JLFrontgateService
Date published: 2018-02-08

Thought I had bought the whole set but discovered upon opening the box I only have the mailbox. Now I see the post and the base of the post are also sold separately. My question is - does the arm to set the large mailbox on come with the post?

Asked by: Kathi E
Thank you for your interest in the Balmoral Mailbox. The Balmoral Deluxe Post (78843) does come with the post and the bracket to set the mailbox on.
Answered by: JLFrontgateService
Date published: 2017-12-08

I like the look of the Balmoral mailbox but am concerned about the reported quality problems. Has that issue been corrected?

Asked by: Adaley
Thank you for your interest in the Balmoral Mailbox. At Frontgate, our primary focus is quality; any known issues with this item have been addressed.
Answered by: JLFrontgateService
Date published: 2018-04-05

Do you sell touch up paint for the mailbox? I have the french bronze and can't find anything close locally and besides, I'd like to match it exactly. The powder coat has come off in a couple of places and I'd like to keep it looking nice. Thanks

Asked by: Philrobj
Thank you for your interest in the Balmoral Mailbox. Please call in to our Product Specialist Department at 800-537-8484 and they can assist you with this matter.
Answered by: RWFrontgateService
Date published: 2018-04-03

Can this be painted, and if so what type of paint would I use? Would like it to match the trim on our new house.

Asked by: Carrotop
Thank you for your interest in the Balmoral Mailbox. We do not recommend painting this item as is could void the warranty.
Answered by: JLFrontgateService
Date published: 2017-08-30

What material is the mailbox post?

It states that the mailbox is cast aluminum but what is the post made of? THANK YOU!
Asked by: ShelleyA
Thank you for your interest in the Balmoral Mailbox. Both the mailbox and post (sold separately) have die-cast aluminum construction.
Answered by: JLFrontgateService
Date published: 2017-08-29

House number and address on both sides?

Asked by: JLW22182
Yes on both sides. Very clear.
Answered by: Carolwb
Date published: 2017-09-23

replacement address plate

Am I able to purchase a replacement address plate for this mailbox? We purchased a home with this mailbox, but the address has worn away. Would like a new one.
Asked by: Augustus
Thank you for your interest in the Balmoral Mailbox. For parts requests please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: JLFrontgateService
Date published: 2018-03-09

May I just buy the post?

Asked by: Tonihill
Thank you for your interest in the Balmoral Mailbox. You can buy the post separately. Please reference item 78843, Balmoral Deluxe Post.
Answered by: JLFrontgateService
Date published: 2017-05-17

Will this work with an existing metal post?

I notice other answers have specified it must be a 4x4 wood post. Will it work with a 4x4 metal post just as well?
Asked by: oharas4
There are two pre-drilled holes on the posterior aspect of the post. A metal 4 x 4 post would work. Obviously, you would have to use something other than the two lag screws that comes with the kit for mounting purposes.
Answered by: Jomobete
Date published: 2017-04-20

Wood post

Can this mailbox us a standard cedar mailbox post purchased at a hardware store?
Asked by: Walkerfam
Thank you for your interest in the Balmoral Mailbox. This item is designed to be used with a 4" x 4" treated lumber piece from your local hardware store.
Answered by: JLFrontgateService
Date published: 2017-06-28

1. is there a paper holder for this setup?

2. How does post install-over a 4x4 or is it standalone?
Asked by: cdmoran
The post slides over a 4 x 4 wooden post that you secure in the ground. Attachment of the metal post to the wood is via 2 lag screws at the bottom of the metal post.
Answered by: MattDTampa
Date published: 2017-11-04

I am interested in the Black Malmoral Mailbox. Just wondering if I could get the trim in silver rather then the gold

Asked by: Gronk
Thank you for your interest in the Balmoral Mailbox. This item is currently not available with silver lettering. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2016-11-09

Is the post hollow, as I need it to fit over an existing steel pole that is 2" by 2"

Asked by: mememe
You MUST have a 4x4 treated lumber post. That post must either be mounted to a special post mounting spike (HD or Lowes) or must be set into the ground more than 30-36 inches. A wheelbarrow full of quickcrete will also work, but beware that if you set the post in concrete that water will wick down into the hole and begin to rot the post eventually, so filing the space above the cement level with marble rocks or something than can drain and evaporate is a good idea for rainy or wet climates.
Answered by: JFL1
Date published: 2016-11-19
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Product:78842-Balmoral Mailbox

Balmoral Mailbox

Balmoral Deluxe Post & Bracket

Balmoral Plant Hook

Balmoral Decorative Base