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Balsam Artificial Pre-lit Christmas Tree

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Balsam Artificial Pre-lit Christmas Tree is rated 3.4 out of 5 by 14.
Rated 1 out of 5 by from Cheap Tree Stand Bought 9' tree in 2015; looked great 1st Christmas. Put up tree last December, 2016 (2nd year), only to have metal base snap. Called on 12/8/16 to report; was told tree stand's warranty only good for 1 yr! Found out from Customer Service that this is not unusual to break. Tree ended up being tethered to 2-story balusters in foyer for the duration of Christmas Holidays. My question for Frontgate: why pair high quality Christmas trees with cheap metal base stands that do not hold up with normal use?
Date published: 2017-04-19
Rated 2 out of 5 by from Not quite what we wanted The tree was not very full and it had holes in it that I could not hide by fluffing . 1200 lights was not enough either BC it doesn't twinkle . I really thought this would be the perfect tree and it wasn't what I expected from such a high end company . If it was fuller and had more lights then I could say the quality was decent .
Date published: 2017-01-24
Rated 5 out of 5 by from Made my Christmas! This tree is awesome! I can't stop looking at it. It looks so real. The design and assembly is so well made. Even the stems and limbs look real. I have decided to leave it up for 2 more holidays after Christmas & New Years :) I love having a tree in the house. It gives the Home life and energy.
Date published: 2016-12-25
Rated 5 out of 5 by from Tree made the Christmas This is the first tree we have purchased in a long time. It is great.
Date published: 2016-12-07
Rated 3 out of 5 by from A little disappointed So..I was torn between the Balsam and the Noble 7.5" trees. I choose the Balsam because the branches are longer but it wasn't available in my local store so I never got to see it in person. Sadly, the tree doesn't look near as full in person as it looks online. If/when I replace it, I'll make sure that I see the next tree in person 1st. The picture online is very misleading. I fluffed and fluffed and fluffed again. Still...the fullness just isn't there. My mom didn't believe it was the same tree as I had sent her the picture that's on the Frontgate website. Luckily the Falling Dusk Ornament set is so beautiful that you don't even notice the skinny little tree.
Date published: 2016-12-07
Rated 3 out of 5 by from Dream tree a reality (with a side of nightamare) I have longed for my first Frontgate Christmas tree for years and every year I convinced myself to wait. This year we moved to a new house with the perfect spot to finally invest in a new tree. I did a load of research and during the "Black Friday Sale"... I got a great price on the Balsam 9ft/clear light version. The shipment was fine and on time. The pieces are kind of heavy, but I was able to easily assemble and fluff the branches to a beautiful, natural looking tree. The tree met my high expectations and I know I'm going to love it for years. The no hassle lights are awesome and worked correctly out of the box and assembly. But the nightmare and disappointment comes from the simple fact that my "new" dream tree had been previously enjoyed by some other family that decided it wasn't for them. When I opened the main box (2 boxes were shipped)--- I noticed the tree sections were not secure in box and were just wrapped in bubble wrap with shipping tape around them. I picked out the tree stand and immediately noticed it was scratched. The locking keys (to hold tree to base) were just thrown in the box and not in an envelope and I ran across them by accident. Next I found the light remote control and plug thrown in bottom of box too--- no instructions and I just figured it out. Now the disappointment came when I realized that this particular tree had been sold, set up and returned to Frontgate before. Each of the main branch pieces were scratched where they connect to each other. Indicating assembly and disassembly. After inspection of all pieces; it was clear it had been a returned to Frontgate tree. There were no instructions in the box (I figured it out) and parts A, B did not have tags on them like the others did; but I figured it out. Last bit of trouble was dog hair everywhere (looks like golden retriever) in the branches on parts A & B. I guess that when spending "Frontgate" type money for the dream tree; one kind of has the expectation that it will be a new tree... not one previously enjoyed with a dog. Maybe if it was sold as an "open box special" instead of same price as a new tree --- I'd be happier. Regardless of that--- I don't have the time nor inclination to jump through hoops for return and replacement. We will keep this open box/previously enjoyed tree and just not purchase anything from Frontgate again. This decision does not mean we will not enjoy our beautiful tree for years to come. It just means we don't like getting someone's returns and paying new prices. We will shop where open box returns are more transparent when reselling units. 5 Stars for Tree 1 Star for open box issues
Date published: 2016-12-04
Rated 3 out of 5 by from Pretty, but thin 'Thought it would be fuller, like the picture. Quite a bit of dead space between the layers and branches -- tough to fill it out even with spreading the branches. Be delicate: one of the branches broke off with minimal "fluffing" as I was assembling. The instruction pictures are copies of copies, so they're dark and difficult to differentiate what it is they're trying to point out; thankfully, I could figure the assembly out without too much difficulty (something for Frontgate's QI department). Needs more lights, too. Overall, it was an average purchase.
Date published: 2016-12-01
Rated 4 out of 5 by from Beautiful tree This is a beautiful pre-lit tree. Very easy to assemble. I have also bought other pre-lit trees from Frontgate and this was the easiest to assemble. Once you get the limbs fanned out it does look like a real tree. The only thing I didn't like was you have to careful with some ornaments because the limbs bend easily (not very sturdy). Would have given it 5 stars if not for that.
Date published: 2016-11-29
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Can you put a star on the top?

Asked by: KMCKI
Thank you for your interest in the Balsam Artificial Pre-lit Christmas Tree. A star can defiantly but put on the top of this tree. However, if you have a star that needs to be plugged in a cord will need to be run down the tree to a power outlet as there is no power outlet for a topper on the tree itself.
Answered by: JLFrontgateService
Date published: 2016-12-21

How many branch tips and how many sections does 9ft tree have?

Asked by: th55
5 Sections, however we only received 4 sections that lit up. This was never rectified by Frontgate.
Answered by: Frisbie
Date published: 2017-02-11

How many lights?

Asked by: Kraus
1200 on the 7.5'
Answered by: FirTree
Date published: 2016-11-16
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Product:152377-Balsam Artificial Pre-lit Christmas Tree
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