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Camellia Hexagon Custom Gas Fire Table is rated 3.0 out of 5 by 4.
Rated 1 out of 5 by from Bad Firepit & Worse Customer Service! I purchased this firepit from Frontgate and it was used briefly in the year that I had it before it started pouring out black soot, so I contacted Customer Support – the Frontgate Product Specialist Department on 4/24/2021. After emailing them photos of the problem they sent me a Troubleshooting Guide that didn’t even address the issue. So, I contacted the Frontgate Product Specialist Department again, and again Frontgate asked for photos. I emailed them new photos and was told that someone would contact me to help me fix the problem. I never heard back in over a week so I contacted the Frontgate Product Specialist Department again and asked for a parts list so I could have the parts replaced. Frontgate said that they didn’t have a parts list, so I purchased parts at the local hardware store. Several parts were replaced over a month long period. Each time I had to have the firepit disassembled and reassembled. I called again and was asked for photos again and told that someone would be contacting me. Nobody called or emailed. It is now 5/24/2021. I was finally forced to junk the firepit and purchase a new one. This time I sent them a photo of the new and, frankly, much better firepit that I purchased locally, at the same price, to replace their firepit. Of course, they never replied. I have been a loyal customer for over two decades, and purchased several expensive items from Frontgate. The quality was good, and the service was good. I will never spend another dollar at Frontgate. It’s just too bad…
Date published: 2021-07-25
Rated 1 out of 5 by from Not Good! I bought this recently; had professional installers assemble it. They could not get the top to line up with the base. Therefore creating a gap on the top. They worked on it for 2 hours to no avail. I had to return the item. This appears to be a manufacturing defect other reviews stated the same problem. I should have followed their lead. This item is pricey and should be manufactured better.
Date published: 2021-05-03
Rated 5 out of 5 by from Beautiful! This fire table is beautiful. Very classy, very well made and just beautiful. I absolutely love it. It is a great size, not too small, not too big. We have it on our deck and it fits perfectly. Love the hexagon shape as it gives ample room to hold drinks, snacks, etc.
Date published: 2020-10-14
Rated 5 out of 5 by from Nice and cosy Great firetable once assembled. The assembly was frustrating in that the holes did not line up - 5/6 did and we just left it at that. Works fine.
Date published: 2020-10-04
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Can the gas fire tables be used on a screened covered patio?

Asked by: Judy70
Thank you for your interest in the Camellia Hexagon Gas Fire Table. This fire table should only be used outdoors in a well-ventilated space and should never be used in any enclosed space.
Answered by: RL Frontgate Service
Date published: 2019-09-18

Can you use a fire safety guard with this fire pit?

Asked by: Cranberry
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Product:163176_CAM-Camellia Hexagon Custom Gas Fire Table