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Capitol Mailbox is rated
out of
5 by
115.
Rated 1 out of
5
by
Surge from
Corodes and paint peels within 5 years
I live in NY. So a snow state. Within 5 years, it's corroding in various spots (all over) and the paint is peeling. Personally I feel it's a poor prep and paint issue.
Frontgate is no help! They said they contacted the manufacturer and they said they don't cover weather issues! I guess it's not designed to be placed put in the weather????
I contacted the mfg directly. They said that this will always happen in snow states where salt is used on the roads. And that I should have been washing it and placing a coat of wax on it regularly to maximize it's life.
I do clean it off regularly, but I don't wax it! Is that a thing now. Everytime you wax your car you go and wax your mailbox!
By the way, Frontgates other Whitehall products like their yard signs, have the same issue.
If you live in a state that has snow in the winter, do not but this product. At it's price, it should last longer than 4-5 years.
This experience post purchase makes me question Frontgates products and guarantees in general.
Date published: 2021-04-12
Rated 1 out of
5
by
Tom Hann from
Quality has gone down and delivery was a nightmare
I have had a capital mailbox for about 10 years and this holiday season a delivery driver backed into it and smashed it. Decided to re-order the same one and am very disappointed. First of all the plates on the front and side of the mailbox are now "stick on" using 3M squares. Was a 3 cent screw too expensive now? Make sure you get it on straight because once it sticks you cant move it. I fully expect to find them on the ground at some point when that adhesive freezes, cracks and dries out in our cold and hot weather - what a terrible design.
I also cant get one of the screws into the bracket from the mailbox, it seems to be stripped so am only using 3 of the four. For a very expensive mailbox its just unacceptable.
As for delivery and customer service, blah. Sent the mailbox and post together on one tracking number, guess what happens if one item is delivered and the other is lost - finger pointing and confusion. Called Frontgate and they said they had to find the other one, not just send me a new one so had to wait 3 weeks before I could put the mailbox back up - just not a good job folks
Date published: 2021-01-11
Rated 5 out of
5
by
Jerome D from
Mail Box
Frontgate is always a pleasure to shop...
Almost always great quality and excellent shipping.
I have purchased, once again, the Mail box that everyone in Snow Country complains about. I am just not too bright. It is the greatest looking mail box on the market, and on the street. For a while... and the worst to have the paint stay on. There was a comment by Frontgate that this is a new and improved version. It appears to be from Michigan. Not China...
We shall see. I will unlikely purchase another, nor whine. It is a great looking mail receptacle. I understood the risk when I bought it...
Jerome D...
Date published: 2020-12-17
Rated 4 out of
5
by
Pillow samson from
Great product with unclear instructions
The mailbox is beautiful and adds a touch of class. The directions are not always clear, however and caused me to waste a lot of time. Two things I would make clearer are that the caps that hide the screws come in two sizes and the pre drilled holes for the mailbox are plugged with some plastic things that you have to remove. This might not be important to someone familiar with this kind of project but I am a 68 year old nurse and unaccustomed to this type of instruction. Still, when all is said and done I love the mailbox.
Date published: 2020-12-16
Rated 5 out of
5
by
Hedglou from
Mailbox
Looks great. Several of our neighbors are asking where we bought it. It’s a little challenging to align the screws which a fix the mailbox to the brackets
Date published: 2020-12-09
Rated 5 out of
5
by
Anonymous from
Great looking and size is perfect
Beautiful mailbox. It's expensive but our neighbors have the same one and they look great side by side. Also, it's huge and holds a lot of our smaller packages as well.
Date published: 2020-10-12
Rated 5 out of
5
by
Rich Goren from
Best mailbox on the market
Top quality, great design and very heavy duty will last for decades. If you want to have the prettiest mailbox on the block this is it
Date published: 2020-08-22
Rated 5 out of
5
by
SuzyTTTT from
Well made and beautiful mailbox!
This is a very sturdy, well-made, large and beautiful mailbox. It's easy to install. This is the second one I have have purchased. At my previous home, it still looked like new (in Pittsburgh weather) after 15 years.
Date published: 2020-08-20
can we just order the door or the piece that holds the door in place
Thank you for your interest in our Capitol Mailbox. For part information, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Date published: 2021-02-08
I need the door hinges for my capitol mail box and did not realize that the rubber pieces which stop the door should be 4 of them but mine had only 3. Can I get the hinges and a rubber piece. Thank you.
We are very sorry to hear about your Capitol Monogrammed Mailbox. For part information, please contact our Product Specialists at 1-800-537-8484 or ps@frontgate.com.
Date published: 2020-11-18
Where do you get the address plaques that go on the sides of this mailbox?
Thank you for your interest in our Capitol Mailbox. For replacement parts, please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Date published: 2020-09-18
We bought the Capitol mailbox from you about 10 years ago and now have moved. We love the mailbox and brought it with us when we moved, but we need to change the address plaques on both sides. Can we please order them from you with our new address?
Thank you for your interest in our Capitol Mailbox. For replacement parts, please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Date published: 2020-09-18
I have a 6 year old capitol mailbox and need new side and front plates. Can I just buy those from you?
Thank you for your interest in the Capitol Mailbox. For part information, please contact our Product Specialists at 1-800-537-8484 and they can assist you.
Date published: 2020-01-28
My current box is leaking - mail all wet when rain Just want to replace but my current box but support only has one arm new box shows two arms
We are very sorry to hear about your Capitol Mailbox. For part information, please contact our Product Specialists at 1-800-537-8484 or ps@frontgate.com and they can assist you.
Date published: 2020-08-08
What are the overall dimensions of this mailbox?
Thank you for your interest in the Capitol Monogrammed Mailbox. The dimensions of the mailbox are: 9-1/2"W x 20"D x 13"H.
Date published: 2020-04-22
I PURCHASED ONE OF THESE BOXES SEVERAL YEARS AGO AND IT HAS DETERIORATED BADLY DUE TO SUN EXPOSURE.. THE FINISH IS PEELING OFF. WHAT IS MY RECOURSE NOW?
Thank you for your interest in the Capitol Mailbox. I am so sorry to hear your item has deteriorated badly. Please call our Product Specialist Department at 1-800-537-8484, they will be able to assist you with a warranty claim.
Date published: 2020-04-22
Product:14802-Capitol Monogrammed Mailbox