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Capitol Mailbox is rated
out of
5 by
90.
Rated 4 out of
5
by
Craig8888 from
Your results may vary - but Frontgate did good
I am on my second Capitol mailbox. At the bottom of my review I will mention a tip for people who want to preserve the finish. I installed my first Capitol mailbox in 2009 following the instructions, and once it stood up we were very pleased. It was the nicest on our road and it felt solid. I sunk the wood post (sold separately) into 2 bags of Quikrete concrete mix and it has been level ever since. After about eight years, I noticed some flaking on the edges of the mailbox door and both support brackets. Finally, after 10 years of use the door hinge broke apart and I could not repair it despite several attempts. The door is heavy and solid, and the one remaining hinge was on borrowed time. The exterior finish had also continued to chip away on the mailbox trim and brackets.
Still, I was ready to buy another one – but I checked about the warranty first. From what I read from reviews on Frontgate, the mailbox used to have a lifetime warranty, but it no longer does. Fortunately, when I purchased mine – it did have the warranty. I could not find my original order number, receipt or anything – but when I called Frontgate, they searched for my customer information (I had no online account back then) and they found my order! I followed their instructions to file a warranty claim and in about a week I was informed the manufacturer was going to ship a new mailbox and bracket assembly. They were NOT sending the post cover, but my post cover was fine. When I received the new mailbox, they sent the custom address side panels (same address as before) but for some reason they left out the “Initial” monogram that gets put on the front of the door. That was not a big deal for me – I was happy to have a new mailbox and brackets. A+ to Frontgate and the manufacturer for honoring the warranty!
To preserve the finish, I recommend coating the mailbox and brackets (at a minimum) with some form of clear protective coating. Even though the manufacturer says that the mailbox has a weather-resistant finish, I don’t know that it can last forever in areas where there is a lot of road dirt or salt (I live on one of the few unpaved roads in my area). In my case, I had a friend put three coats of automobile clear coating on the mailbox and brackets (he does this for a living, and does my car as well). It will be interesting to see if I get more years out of this one before the finish starts to chip away. But more importantly I am hoping the hinge will hold up better after 10 years.
Date published: 2020-02-03
Rated 3 out of
5
by
Tahoekw from
Looks great but is falling apart
We bought this mailbox 13 years ago. Overall it still looks great. It has held up well until this winter. The screws fell out on the address plate and the hinges on the door have fallen apart. We have repaired it repeatedly. I am not sure what the next step is. I will call customer service.
Date published: 2019-03-10
Rated 3 out of
5
by
Duffy II from
Door Hinge Broken
Overall this mailbox has performed well. Recently the door hinge fell apart on the right side. After 6 years I believe the quality and price of this item are out of sync. We have not suffered any peeling of the bronze finish. Given the price I am disappointed that the hinge only lasted 6 years for a residential mailbox.
Date published: 2018-12-29
Rated 1 out of
5
by
lbmremax from
Don't buy, expensive and doesn't last
Bought this a few years ago and paint is peeling and oxidized.
Date published: 2018-08-02
Rated 5 out of
5
by
MandMsMom from
Looks Great
I am glad I picked this Frontgate item The mailbox really looks superior compared to others I looked at.
Date published: 2018-07-05
Rated 1 out of
5
by
Kelly S from
DO NOT BUY - Mail Gets Wet
This mailbox is so disappointing. It’s beautiful and a great size, but our mail has been SOAKED. I’ve been unable to find some sort of liner to compensate, so may need to buy something else. It’s not even bearable how wet it gets when it rains.
Date published: 2018-04-04
Rated 2 out of
5
by
Mamachick from
Finish flakes and rusts after a few years
Beautiful and sturdy mailbox and post. Unfortunately, the paint flakes off in random places and there’s rust on the inside. One side of the box is south facing and has faded to a different color.
This is an outdoor product. These should not be issues for such an expensive item.
Date published: 2018-03-19
Rated 1 out of
5
by
B2467 from
Monogram letter is indiscernible
The gold monogram letter has so much background ivy or whatever in the pattern, you can't even see the letter. Overall, the mailbox looks pretty cheap and poorly constructed. Worth about half of what Frontgate is charging.
Date published: 2018-01-24
I have a 6 year old capitol mailbox and need new side and front plates. Can I just buy those from you?
Thank you for your interest in the Capitol Mailbox. For part information, please contact our Product Specialists at 1-800-537-8484 and they can assist you.
Date published: 2020-01-28
My current box is leaking - mail all wet when rain Just want to replace but my current box but support only has one arm new box shows two arms
We are very sorry to hear about your Capitol Mailbox. For part information, please contact our Product Specialists at 1-800-537-8484 or ps@frontgate.com and they can assist you.
Date published: 2020-04-22
What are the overall dimensions of this mailbox?
Thank you for your interest in the Capitol Monogrammed Mailbox. The dimensions of the mailbox are: 9-1/2"W x 20"D x 13"H.
Date published: 2020-04-22
I PURCHASED ONE OF THESE BOXES SEVERAL YEARS AGO AND IT HAS DETERIORATED BADLY DUE TO SUN EXPOSURE.. THE FINISH IS PEELING OFF. WHAT IS MY RECOURSE NOW?
Thank you for your interest in the Capitol Mailbox. I am so sorry to hear your item has deteriorated badly. Please call our Product Specialist Department at 1-800-537-8484, they will be able to assist you with a warranty claim.
Date published: 2020-04-22
Does this come with screws to attach the address plaques and monogrammed mailbox door?
Thank you for your interest in the Capitol Mailbox. This does come with the hardware to attached the personalized pieces to the mailbox
Date published: 2020-04-22
Is it possible to order a replacement door? The lower hinge mounts broke on ours. Thank You.
We are very sorry to hear about your Capitol Monogrammed Mailbox. For part information, please contact our Product Specialists at 1-800-537-8484 or ps@frontgate.com.
Date published: 2018-11-21
Can you get this without initial on front.
Thank you for your interest in the Capitol Mailbox. We apologize but this is not available without the letter on the front of the mailbox.
Date published: 2018-09-26
Can this mailbox be attached to a wooden post?
Thank you for your interest in the Capitol Monogrammed Mailbox. This mailbox is designed to be attached to a post using a bracket and can be attached to most standard mailbox posts.
Date published: 2018-08-16
Product:14802-Capitol Monogrammed Mailbox