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Capitol Mailbox is rated 3.7 out of 5 by 90.
Rated 4 out of 5 by from Your results may vary - but Frontgate did good I am on my second Capitol mailbox. At the bottom of my review I will mention a tip for people who want to preserve the finish. I installed my first Capitol mailbox in 2009 following the instructions, and once it stood up we were very pleased. It was the nicest on our road and it felt solid. I sunk the wood post (sold separately) into 2 bags of Quikrete concrete mix and it has been level ever since. After about eight years, I noticed some flaking on the edges of the mailbox door and both support brackets. Finally, after 10 years of use the door hinge broke apart and I could not repair it despite several attempts. The door is heavy and solid, and the one remaining hinge was on borrowed time. The exterior finish had also continued to chip away on the mailbox trim and brackets. Still, I was ready to buy another one – but I checked about the warranty first. From what I read from reviews on Frontgate, the mailbox used to have a lifetime warranty, but it no longer does. Fortunately, when I purchased mine – it did have the warranty. I could not find my original order number, receipt or anything – but when I called Frontgate, they searched for my customer information (I had no online account back then) and they found my order! I followed their instructions to file a warranty claim and in about a week I was informed the manufacturer was going to ship a new mailbox and bracket assembly. They were NOT sending the post cover, but my post cover was fine. When I received the new mailbox, they sent the custom address side panels (same address as before) but for some reason they left out the “Initial” monogram that gets put on the front of the door. That was not a big deal for me – I was happy to have a new mailbox and brackets. A+ to Frontgate and the manufacturer for honoring the warranty! To preserve the finish, I recommend coating the mailbox and brackets (at a minimum) with some form of clear protective coating. Even though the manufacturer says that the mailbox has a weather-resistant finish, I don’t know that it can last forever in areas where there is a lot of road dirt or salt (I live on one of the few unpaved roads in my area). In my case, I had a friend put three coats of automobile clear coating on the mailbox and brackets (he does this for a living, and does my car as well). It will be interesting to see if I get more years out of this one before the finish starts to chip away. But more importantly I am hoping the hinge will hold up better after 10 years.
Date published: 2020-02-03
Rated 3 out of 5 by from Looks great but is falling apart We bought this mailbox 13 years ago. Overall it still looks great. It has held up well until this winter. The screws fell out on the address plate and the hinges on the door have fallen apart. We have repaired it repeatedly. I am not sure what the next step is. I will call customer service.
Date published: 2019-03-10
Rated 3 out of 5 by from Door Hinge Broken Overall this mailbox has performed well. Recently the door hinge fell apart on the right side. After 6 years I believe the quality and price of this item are out of sync. We have not suffered any peeling of the bronze finish. Given the price I am disappointed that the hinge only lasted 6 years for a residential mailbox.
Date published: 2018-12-29
Rated 1 out of 5 by from Don't buy, expensive and doesn't last Bought this a few years ago and paint is peeling and oxidized.
Date published: 2018-08-02
Rated 5 out of 5 by from Looks Great I am glad I picked this Frontgate item The mailbox really looks superior compared to others I looked at.
Date published: 2018-07-05
Rated 1 out of 5 by from DO NOT BUY - Mail Gets Wet This mailbox is so disappointing. It’s beautiful and a great size, but our mail has been SOAKED. I’ve been unable to find some sort of liner to compensate, so may need to buy something else. It’s not even bearable how wet it gets when it rains.
Date published: 2018-04-04
Rated 2 out of 5 by from Finish flakes and rusts after a few years Beautiful and sturdy mailbox and post. Unfortunately, the paint flakes off in random places and there’s rust on the inside. One side of the box is south facing and has faded to a different color. This is an outdoor product. These should not be issues for such an expensive item.
Date published: 2018-03-19
Rated 1 out of 5 by from Monogram letter is indiscernible The gold monogram letter has so much background ivy or whatever in the pattern, you can't even see the letter. Overall, the mailbox looks pretty cheap and poorly constructed. Worth about half of what Frontgate is charging.
Date published: 2018-01-24
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Our Capitol Monogrammed mailbox was unfortunately hit by a car and knocked off the post. All we need to repair are the four screws / bolts which attach the bracket to the post. Do you know how we might be able to order those? Thank you!

Asked by: rockmann1
We are very sorry to hear about your Capitol Monogrammed Mailbox. For part information, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: JLFrontgateService
Date published: 2018-08-09

How is the box attached to the post? From bottom or from the sides?

Asked by: Keywey
Thank you for your interest in the Capitol Monogrammed Mailbox. This attaches to the post by screwing it to the brackets.
Answered by: RWFrontgateService
Date published: 2018-06-30

15 years ago I bought a Frontgate mailbox and post. The mailbox needs replacing (the front fell off). Will a new mailbox fit on the old post?

Asked by: Susan7281948
Thank you for your interest in the Capitol Mailbox. We recommend contacting our customer service at 1-888-263-9850 or service@frontgate.com for further assistance with this issue.
Answered by: JLFrontgateService
Date published: 2020-02-15

Hi do you know if the metal post will slide over a wooden post attached to a screw style no dig anchor?  I am trying to determine if there is clearance room.  Assistance is greatly appreciated.

Asked by: JimNC
Thank you for your interest in the Capitol Monogrammed Mailbox. The Capitol Post & Bracket is designed to be placed over a 4" x 4" post that is mounted in the ground. The base of the post should then be bolted to the 4" x 4" with the included bolts.
Answered by: JLFrontgateService
Date published: 2018-05-11

Hi we really love this mailbox but we’re wondering if it’s possible to have the monogram done in black instead of gold.

Asked by: Marylou K
Thank you for your interest in the Capitol Mailbox. The personalization is only available in a gold finish.
Answered by: JLFrontgateService
Date published: 2018-04-04

the reviews mention that the paint doesn't hold up in the north east where streets get salted regularly - what's the warranty on the mailbox and post, and is there something better that hold up to winter weather

Asked by: bytesbucket
Thank you for your interest in our Capitol Monogrammed Mailbox. This product has a Limited Lifetime Warranty. Please see the link for warranty information in the product overview for details. You will want to regularly rinse any salt residue off this mailbox to protect it from damage.
Answered by: JCFrontgateService
Date published: 2019-05-16

I moved to a new location and took my mail box because new owners installed a locking mail box... Can I buy just a new address panel to affix to the side of my box with my new address without having to buy another darn mailbox?

Asked by: JJb86
Thank you for your interest in the Capitol Monogrammed Mailbox. For parts information please contact our customer at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2018-01-22

Post

I have an existing post. Will this fit any post? Please see my attached pics with my current mailbox. I need to know before i order
Asked by: DebbieMus
Thank you for your interest in the Capitol Mailbox. This mail box is designed to be mounted on a standard 4"x4" post or on the Capitol Post & Bracket (14803). To use your existing pole, you will most likely need to drill holes into your existing bracket to match the holes in this mailbox. We would also recommend measuring your bracket to ensure it is wide enough to fit this mailbox. Please note that altering this mailbox to fit your current post and bracket could void the warranty.
Answered by: JLFrontgateService
Date published: 2018-04-28

Mailbox leaks

How do I keep the mailbox from leaking every time it rains?
Asked by: Fridayschild
Thank you for your interest in the Capitol Mailbox. This mailbox should not leak. For further assistance we recommend contacting our product specialists at 1-800-537-8484 or ps@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2017-07-10

Can I use this mailbox with a different base?

I am thinking of buying this mailbox. Can it be installed on a different post other than the one it is shown with? Does it matter if it is not the same manufacturer? The post I have has a newspaper holder and flower box. Will the assembly instructions show how to secure to another base?
Asked by: Nphin
I ordered the mailbox only, hoping it would attach to my existing post. That did not work...so I ordered the Frontgate post and was happy with the improved quality over my current plastic post cover.
Answered by: Henryii
Date published: 2017-08-05

My Street number is 6 characters.

My street number is 6 characters (38W548). Can this be fit into the first line? It is only allowing 5 characters to be input to the form. I am replacing this same mailbox and I was able to have 6 characters at that time.
Asked by: 38W548
Thank you for your interest in the Capitol Monogrammed Mailbox. The first line of the personalization can be 1 - 5 characters; 6 characters cannot be used. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2019-05-16

Monogrammed address

We never entered any info about the address plate. Will that info be pulled from our billing address info? Just wanted to check before ordering.
Asked by: Jeff1902
Thank you for your interest in the Capitol Monogrammed Mailbox. Your billing address will not be used to add an address to this item. Please enter the address you would like on this mailbox using the Add Free Personalization link on the item page; select Save And Close at the bottom of the personalization pop up; and then add the item to your cart. Your personalization choice will also show up in your cart to help confirm they have been saved correctly.
Answered by: JLFrontgateService
Date published: 2017-03-31

Does the mailbox post need to be cemented into the ground?

Asked by: Owens
yes
Answered by: JeffCicora
Date published: 2017-03-04

I am thing about replacing my mailbox only as I bought the entire set years ago. Has the color changed?

Asked by: pfurtney
I have a white one on ours the paint has peeled off and it does get mildew on which we do clean off with 50/50 bleach and water. Hope this helps. We are on our third mailbox the door keeps falling off our first one was back in 2006 then in 2008 and now in 2016.
Answered by: Denise1179
Date published: 2019-05-21

Does the post fit over an existing post?

Does this post go over an existing 4 x 6 or 4 x 4, or does a new hole need to be dug?
Asked by: helen88
Fits over standard 4x4 pole
Answered by: g0803
Date published: 2017-04-18

Can the post be mounted on cement/sidewalk?

Asked by: Bkmason
Thank you for your interest in the Capitol Monogrammed Mailbox. The Capitol Post & Bracket (14803) are designed to be installed with in the ground with a 4"x4". Before installing your deluxe mailbox post, consult your local branch of the US post office for road setback requirement and height from roadbed or curb.
Answered by: JLFrontgateService
Date published: 2016-06-16

Mailbox 9 yrs old. Looking very dull. How do I clean?

Asked by: Jaxson
Thank you for your interest in the Capitol Monogrammed Mailbox. To clean this item we recommend regular cleaning using non-abrasive soap and water. To help protect your mailbox after cleaning you may apply a coat of carnauba wax to the surface.
Answered by: JLFrontgateService
Date published: 2016-08-02

I just ordered a mail box with the personalized address.

I didn't put the whole address. I think it was pregnancy brain. I don't know how I didn't catch it. What is the cost to reorder just the personalized adress plates. Bc from reading I can't return it. Can't you just remelt the plate? For the cost I feel there should be something you can do.
Asked by: Prego
Thank you for your interest in the Capitol Monogrammed Mailbox. To order replacement address plaques please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: JLFrontgateService
Date published: 2016-06-02

Are both sides personalized with the address?

Asked by: js12981
Thank you for your interest in the Capitol Monogrammed Mailbox. Both sides of this mailbox have the same personalization.
Answered by: JLFrontgateService
Date published: 2016-09-01

Do you have a longer post?

My mailbox sits on a slope and needs a longer post to be the correct height for the postman. Do you have a version with a longer post or a pedestal that the post can sit on?
Asked by: NoVAMike
Thank you for your interest in the Capitol Monogrammed Mailbox. Unfortunately, we do not have a longer post available for this mailbox. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2016-01-26

capitol post white with black scroll

I would like to purchase a black mailbox and white post. On the white post I would like the scroll part to be black. Is this available? If not am I able to paint it myself prior to assembling the post??
Asked by: EmilyL
Thank you for your interest in the Capitol mailbox. The post is sold in one solid color. Any change to post would jabe to be done by you once you receive the item.
Answered by: MLRFrontgateService
Date published: 2014-12-16

Mail box door and brackets

The mailbox door and the brackets got slightly damaged Can I buy them separately.
Asked by: Mccall
Thank you for your interest in Frontgate. Replacement parts are available for the Capitol Mailbox. Please call our Product Specialists at 800-537-8484 for assistance in ordering parts.
Answered by: JHFrontgateService
Date published: 2014-07-12

Are there assembly instructions?

I have the Capitol Monogrammed Mailbox, the topper, post and bracket
Asked by: DrDee
Thank you for your interest in Frontgate. We do have assembly instructions available for the Capitol Mailbox, post, bracket, and topper. Please contact a Product Specialist by calling 800-537-8484 and we would be happy to send you a copy of the instructions.
Answered by: JHFrontgateService
Date published: 2017-06-18

Can we get new address plates

we moved and loved the mailbox so much we took it with us, but now need the address plates for each side. Can we order new ones?
Asked by: Barblorene
Thank you for your interest in Frontgate. Yes, you can purchase new address plaques for the sides of the mailbox. Please call our Product Specialists at 800-537-8484 to order.
Answered by: JHFrontgateService
Date published: 2015-12-05

can the balmoral mailbox be attached to the capitol post? do i need a new bracket? would the bracket fit on the capitol post?

i think i made an error ordering the balmoral now that i'm trying to mount it. also, i ordered it WITHOUT THE INITIAL monogram; just the address plaque. it has a round spot with a hole in it to mount the initial. it shouldn't be there should it, if i didn't ask for the letter monogram? there's no airtight seal now...???
Asked by: Debjeb
Thank you for your interest in Frontgate. The Balmoral Mailbox is not compatible with the Capitol Post, even with the Balmoral bracket. Please contact a Product Specialist at 800-537-8484 for assistance regarding the hole in the mailbox door.
Answered by: JHFrontgateService
Date published: 2013-10-21

Is there touchup paint for this mailbox?

Asked by: mreddy
Thank you for your interest in the Capitol Monogrammed Mailbox. We are able to order touchup paint for this mailbox. To order, please contact our Product Specialists at 800 537 8484/ps@frontgate.com/
Answered by: MZFrontgateService
Date published: 2013-10-21

Can you get just a replacement letter for your mailbox?

Asked by: Felex
Thank you for your interest in the Capitol Monogrammed Mailbox. We are able to order replacement door and side plaques. Please contact our Product Specialists at 800 537 8484.
Answered by: MZFrontgateService
Date published: 2013-10-21

Can this mailbox be modified to become a locking mailbox?

We really like this mailbox, however, we are looking for one that has a lock. I was wondering if this mailbox can be modified to become a locking mailbox.
Asked by: kshahbaz
Thank you for your interest in the Capitol Monogrammed Mailbox. Unfortunately, this mailbox is not able to be converted into a locking mailbox.
Answered by: MZFrontgateService
Date published: 2016-07-09
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Product:14802-Capitol Monogrammed Mailbox

Capitol Mailbox

Capitol Post & Bracket

Newspaper Holder

Mailbox Topper

Mailbox Post Decorative Base