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Cassara 3-pc. Sofa Set in Weathered Finish is rated
out of
5 by
3.
Rated 3 out of
5
by
SunMom from
Great couches, but they stain the tile underneath
I waited a full 12 weeks to receive the couches, but this may be because I special ordered the rain fabric on the cushions, (which is amazingly rain resistant).
The couches are comfortable and well built, but every time it rains, even lightly, the stain from the wood drips onto the white tile underneath the couches, leaving stains that are a huge pain to scrub out. I contacted Frontgate and they said this problem would get better over time but it has been 2 months and hasn't improved at all. My husband even moved them to the grass and rinsed them down and they still keep staining.
Date published: 2017-10-04
Rated 4 out of
5
by
JoanH from
Beautiful set but Cushion Quality not consistent
Beautiful seating arrangement on our small patio with loveseat, 2 lounge chairs, and coffee table. Small size allen wrenches needed to be replaced for full assembly. Ordered chairs in Dwntn Dash (white with blue lines) and the quality of cushion was fantastic - well filled and tight. The loveseat cushions were ordered in Indigo/Canvas 1 and the quality was poor - puckered, not filled well. Had a second set sent and still problematic. Store near us in TX was able to resolve the situation.
Date published: 2017-09-29
What is the return policy?
Thank you for your interest in the Cassara Square Coffee Table in Weathered Finish. If for any reason you are not satisfied, simply return it within 90 days and we'll replace it or refund the cost of the item (excluding Shipping and Processing fees). In addition, all Frontgate outdoor aluminum, teak and wicker furniture frames are backed by an industry-leading 10-year structural warranty.
Date published: 2018-05-16
Can I order replacement wheels
My mother purchased two of these chairs years ago. After her passing, I received them. During the move, one of the wheels fell off. Can I order a replacement?
Thank you for your interest in the Cassara Chaise Lounge with Cushions in Weathered Finish. For parts requests please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Date published: 2017-06-27
Product:148972_WEA-Cassara Seating in Weathered Finish
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