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Charleston Beverage Dispenser is rated 2.7 out of 5 by 15.
Rated 2 out of 5 by from Beautiful Beverage Dispenser - Cannot recommend Would love to have the copper spigot to repair mine. My husband took the spigot off my beverage dispenser to try repair it. Unable to repair the drip. Boxed it back up and put it away in the closet. Such a shame because it is a very pretty dispenser.
Date published: 2018-07-27
Rated 3 out of 5 by from Frustratingly Useless, Yet Beautiful I took a chance on this product, even after reading the terrible reviews, thinking that I might be a lucky one. I was wrong! The pour is essentially a dribble and the handle is difficult to negotiate just as others had reported; however, the dispenser itself is stunning. I purchased another spigot from a local restaurant equipment supplier to no avail as it ended up being too short. We refused to give up though, and surfed the internet for about three hours until we found the right length spigot (in copper). Now, my dispenser not only pours very quickly, the handle also moves back and forth with ease, and it looks gorgeous, overall. I've been a Frontgate customer more than ten years, and I also have no idea how something like this passed their quality control criterion. I'll only recommend this product with the (found) copper spigot.
Date published: 2018-07-17
Rated 1 out of 5 by from Very Disappointing I recently purchased 2 of the Charleston Beverage Dispensers for my family to use this summer and I could not be more disappointed. Upon opening the boxes, one of the dispensers broke after being gently removed from its packaging. I ordered another one to replace, and was let down again. The valve mechanism did not work properly on both dispensers and only allowed small drops of water to pass through. One of the dispensers leaked constantly. No instructions were included on how one might take the valves apart for cleaning or repair. I have since had to throw them both away as one leaks and the other cracked. While the dispensers are gorgeous, they're totally useless.
Date published: 2018-07-07
Rated 3 out of 5 by from Pretty, but not glass I bought this for a baby shower I threw a few weeks ago. I was so excited about this purchase because it's the only beverage dispenser that said it was glass (I really hate using plastic). Imagine my surprise when I opened it up and found that only the base was made out of glass and not the dispenser itself. Along with other reviews I found the pour to be painfully slow. Otherwise, it's a very nice product. Definitely not what I thought I was buying but at that point I had to use it with so little time left before my party.
Date published: 2018-06-11
Rated 3 out of 5 by from Pretty Dispenser but it drips My dispenser is level and does not rock. Very pretty dispenser, slow pour, and it drips. Four year Frontgate customer.
Date published: 2018-05-27
Rated 5 out of 5 by from Simple and elegant. I love this drink dispenser. The simple yet elegant design goes well with casual and formal needs. The base can easily be enhanced with flowers or other themed decorations.
Date published: 2018-04-06
Rated 4 out of 5 by from Very Pretty but slow pour I received this beautiful glass dispenser last week and it sits perfectly straight, unlike some prior reviews. I have tested it for leaks and no issue so far. My concern is the extremely slow pour rate. It takes abt 30 seconds to fill a small glass. I am concerned that any minor blockage will render it too irritatingly slow to use. The price was really good on sale, so still deciding whether to keep it. I probably will because it really is pretty.
Date published: 2018-03-28
Rated 1 out of 5 by from caution It looks stunning on the website and in-person. BUT, the base was not formed level, causing the bowl on top to rock. The base was also a bit big than the bottom of the bowl, so when it rocked the bowl on top slid on the base. Pictured the whole thing falling over with 5 gallons of punch if tapped. Back in box and sent back 15 mins after opening -sad.
Date published: 2017-07-16
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I am looking for a replacement lid. Any ideas? Thanks in advance...

Asked by: Eric44
Thank you for your interest in the Charleston Beverage Dispenser. Please contact the Product Specialist Department at 800-537-8484 and they may be able to assist you with this.
Answered by: TCFrontgateService
Date published: 2018-08-29

Can someone tell me what size replacement spigot to use on this unit?

Asked by: Burell
Thank you for your interest in the Charleston Beverage Dispenser. Please call in to the Product Specialist Department at 800-537-8484 and they can assist you with this.
Answered by: RWFrontgateService
Date published: 2018-07-28

The reviews flag that the tab is dripping. Please could you confirm whether this has been fixed or clarify the problem?

Asked by: Asli
Thank you for your interest in our Charleston Beverage Dispenser. At Frontgate quality is our top priority and any known issues have been resolved. A leaking spigot typically just requires a minor adjustment.
Answered by: JCFrontgateService
Date published: 2018-07-28

Is the stand included with the Charleston Beverage Dispenser?

Asked by: CathyFitz1
Yes, the stand is included. This came with five pieces: the beverage reservoir, top and stand which are all clear glass, a thin,clear, flexible mat to place between the decanter and the stand to make it more secure and the stainless dispenser parts.
Answered by: Ratherbegardening
Date published: 2018-06-08
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Product:144915-Charleston Beverage Dispenser