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Collins Illuminated Outdoor Clock is rated 4.1 out of 5 by 199.
Rated 2 out of 5 by from Loved it until it stopped working I bought this clock nearly 3 years ago and it worked great and looked good in our backyard. About a month ago the hour hand stopped moving with the clock mechanism, even though the minute hand moved at the right rate. Battery change didn't help. I've emailed the company, hoping there is a replacement part that may fix the problem because I really do love the clock.
Date published: 2021-01-13
Rated 4 out of 5 by from Looks elegant! I bought this clock several years ago, but sadly, it has stopped keeping good time despite required battery changes.
Date published: 2020-10-04
Rated 1 out of 5 by from Bad quality Stoped to work after one year Clock is not keep time Cnanged batteries but no results
Date published: 2020-09-30
Rated 2 out of 5 by from Clock stopped working after two years Very happy with this clock until the clock mechanism failed, just outside the warranty period.
Date published: 2020-08-19
Rated 3 out of 5 by from Great Clock But It Doesn’t Last I love this clock! I bought it five years ago and it kept excellent time until a week ago when it stopped working. I changed the battery twice, but it looks like it’s at the end of its life. Maybe five years is all I should expect for an outdoor clock? Regardless, I enjoyed it when it was working.
Date published: 2020-08-06
Rated 2 out of 5 by from Our clock hit the two year mark and it no longer works, as others have stated. Loved having an outdoor clock but will have to look elsewhere.
Date published: 2020-07-25
Rated 5 out of 5 by from Great find on Frontgate Perfect fit on our wall. And at night it just lights up enough to see the hands. Not too bright. Color works great with our house
Date published: 2020-07-22
Rated 2 out of 5 by from LOOKS NICE BUT DOESN'T KEEP TIME I bought this clock 2 years ago. Hung it outside in a covered space. Kept time for the first year and since then it has been loosing time. I have replaced the batteries assuming that was the problem but it was not. Clock does not keep time any longer. Not worth the money.
Date published: 2020-07-10
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How can you adjust the hour hand? 

Asked by: RJC2020
Thank you for your interest in our Collins Illuminated Outdoor Clock. To better assist you a copy of the assembly instructions have been sent to the email address used when this question was submitted.
Answered by: SB Frontgate Service
Date published: 2020-08-10

when will the Collins Illuminated Outdoor Clock be available?

Asked by: RHSJ
Thank you for your interest in the Collins Illuminated Outdoor Clock. We apologize; this item is no longer available. We do not currently have any anticipated date on which it may return.
Answered by: SB Frontgate Service
Date published: 2020-08-07

ANY CHANCE YOU WILL BE GETTING MORE OF THIS CLOCK BACK IN STOCK?

Asked by: BlackmanK
Thank you for your interest in the Collins Illuminated Outdoor Clock. We do apologize, we do not have an anticipated date of this item becoming available.
Answered by: CHFrontgate Service
Date published: 2020-11-30

The dimensions state 24", assume overall. What is the diameter of the glass face? How is it mounted? When will it be back in stock and what is the price? Need two of them to replace your clocks that have delaminated faces.

Asked by: WT Door
Thank you for your interest in the Collins Illuminated Outdoor Clock. The overall diameter measures 24" dia. and the face measures approximately 18" dia. This clock is mounted using keyhole hangers on the back side. We apologize; this item is no longer available and we do not have any anticipated date of return.
Answered by: JCFrontgateService
Date published: 2020-06-17

The clip that holds the AA battery in place broke so the battery does not make contact and therefore the clock no longer keeps time. Is there any way this can be fixed?

Asked by: Donnaa
We are very sorry to hear about your Collins Illuminated Outdoor Clock. For better assistance, please contact our Customer Service Department at 888-263-9850. We apologize for any inconvenience.
Answered by: JCFrontgateService
Date published: 2020-06-17

Where is the battery compartment? I can't find it.

Asked by: default1
Thank you for your interest in the Collins Illuminated Outdoor Clock. The battery compartments are located on the back of the clock on the left and right side.
Answered by: RL Frontgate Service
Date published: 2020-07-12

how calibrate humidity in this clock? please advise

Asked by: adrienne c
Thank you for your interest in the Collins Illuminated Outdoor Clock. To calibrate the humidity gently rotate the back of the humidity movement on the back of the unit slowly in either direction until the correct reading is shown on the dial.
Answered by: RL Frontgate Service
Date published: 2020-05-28

will the item restock?

Asked by: LAS BNB
Thank you for your interest in our Collins Illuminated Outdoor Clock. We apologize; this item is no longer available. We do not currently have any anticipated date on which it may return.
Answered by: SB Frontgate Service
Date published: 2020-10-10

How does the led light work?( T. A. O. )

Asked by: Gwin
Thank you for your interest in the Collins Illuminated Outdoor Clock. This clock features automatic sensors which activate the 8 LED lights when the sun goes down. We apologize; this item is no longer available. We welcome you to check our website periodically for any new and returning items.
Answered by: JCFrontgateService
Date published: 2020-05-20

Will this item be restocked?

Asked by: Kimberli
Thank you for your interest in the Collins Illuminated Outdoor Clock. We apologize; this item is no longer available and we do not have any anticipated date of return.
Answered by: MSFrontgate Service
Date published: 2020-07-22

will this clock ever be back in stock?  item #158010

Asked by: blondie8
Thank you for your interest in the Collins Illuminated Outdoor Clock. We apologize; this item is no longer available and we do not have any anticipated date of return.
Answered by: MSFrontgate Service
Date published: 2020-07-22

When will the Collins Illuminated Outdoor clock be available in bronze?

Asked by: Anonymous
Thank you for your interest in the Collins Illuminated Outdoor Clock. We apologize; this item is no longer available and we do not have any anticipated date of return.
Answered by: JCFrontgateService
Date published: 2020-04-30

when do you expect a restock?

Asked by: rltlaw
Thank you for your interest in the Collins Illuminated Outdoor Clock. We apologize; this item is no longer available and we do not have any anticipated date of return.
Answered by: JCFrontgateService
Date published: 2020-06-28

The hour hand is not in the correct position with the minute hand. How do you correct?

Asked by: dcAz
We are very sorry to hear about your Collins Illuminated Outdoor Clock. There is an adjustment knob on the back of the clock. If this does not correct the issue, please contact our Customer Service Department at 888-263-9850 for better assistance.
Answered by: JCFrontgateService
Date published: 2020-04-30

Good Day, When will this item be back in stock. Please advise. Thank You

Asked by: Kenzi
Thank you for your interest in the Collins Illuminated Outdoor Clock. We apologize but there is no set date of return as of yet. We invite you to check our website periodically for new and returning seasonal items.
Answered by: MSFrontgate Service
Date published: 2020-04-29

My clock does not keep accurate time.  Is there any way to correct this?  I’ve  the battery with a fresh battery without any luck.

Asked by: Sealicious
Thank you for your interest in Frontgate. We are very sorry to hear about your Collins Illuminated Outdoor Clock. Please contact our customer service at 1-888-263-9850 or service@frontgate.com for further assistance.
Answered by: MSFrontgate Service
Date published: 2020-04-21

How do you access the light bulb in the clock

Asked by: Duffybp
Thank you for your interest in the Collins Illuminated Outdoor Clock. The LED bulbs are not accessible or replaceable in this clock; they are designed to last the life of the clock.
Answered by: JCFrontgateService
Date published: 2020-03-28

I would like this clock in copper. The clock broke on mine

Asked by: Debbie Donut
Thank you for your interest in the Collins Illuminated Outdoor Clock. We apologize; this clock is no longer available in the copper finish. We apologize for the inconvenience.
Answered by: RL Frontgate Service
Date published: 2020-02-07

Did anyone have trouble hanging this clock?  What type of hook did you use?  There are many sections on the back that stick out further than the place to hang it from that we have not been able to find a hook that goes out far enough. 

Asked by: Trouble hanging
Thank you for your interest in the Collins Illuminated Outdoor Clock. Please contact our Product Specialists at 1-800-537-8484.
Answered by: CHFrontgate Service
Date published: 2020-01-27

This is the second time the minute hand on this clock has stopped working. It dangles toward the ground (6 position) and won’t move. What can we do?

Asked by: Mikefjr
We are very sorry to hear about your Collins Illuminated Outdoor Clock. Please contact our customer service at 1-888-263-9850 or service@frontgate.com and they can assist you.
Answered by: RL Frontgate Service
Date published: 2020-01-08

Can this be used in an unprotected exterior location?

Asked by: SW21
Thank you for your interest in the Collins Illuminated Outdoor Clock. This can be used outdoors. However, we do not suggest placing it in a location where it will be in direct sunlight.
Answered by: CHFrontgate Service
Date published: 2019-11-26

Our clock is not illuminating?  Does it have to be in the sun to work?

Asked by: Leapaul3
We are very sorry to hear about your Collins Illuminated Outdoor Clock. For further assistance, please contact our Product Specialists at 1-800-537-8484 or ps@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2019-11-25

how big is this clock?

Asked by: gail28
Thank you for your interest in the Collins Illuminated Outdoor Clock. The dimensions are 24" dia., 9 lbs.
Answered by: MSFrontgate Service
Date published: 2019-11-06

Our clock mechanism stopped working. Not a battery issue. Can we buy the little round clock mechanism to replace it?

Asked by: Barb73
Thank you for your interest in the Collins Illuminated Outdoor Clock. For part information, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: RL Frontgate Service
Date published: 2019-10-22

Does thermometer use its own battery

Asked by: Izzzy
Thank you for your interest in the Collins Illuminated Outdoor Clock. This does require 4 D batteries and one AA battery.
Answered by: CHFrontgate Service
Date published: 2019-10-12

How do I change the position of the hour hand without taking the back off the clock?

Asked by: Looney Tunes
Thank you for your interest in the Collins Illuminated Outdoor Clock. The time can be adjusted on this clock by turning the set knob located on the back of the clock in either direction.
Answered by: RL Frontgate Service
Date published: 2019-09-20

Is it waterproof?

Asked by: JPsenior
Thank you for your interest in the Collins Illuminated Outdoor Clock. This item is not waterproof. It is designed for use indoors or in a covered outdoor area.
Answered by: JCFrontgateService
Date published: 2019-09-15

Can illumination be set to turn off after a certain amount of time to save the batteries? Is there any warranty? We are replacing 2 similar, less expensive clocks we bought just a couple months ago because both quit after a couple months.

Asked by: Hawaiian girl
Thank you for your interest in the Collins Illuminated Outdoor Clock. You may adjust the illumination by using one of the following options: 4 Hour Timer- the clock illuminates when dark for a 4 hour period, Always On- clock remains illuminated when dark, or LED Off- illumination is disabled. This clock has a one year warranty.
Answered by: RL Frontgate Service
Date published: 2019-09-13

Is the 24” diameter the clock alone or does it include the frame around the clock. 

Asked by: Ed2169
Thank you for your interest in the Collins Illuminated Outdoor Clock. The clock measurement of 24" dia includes the frame.
Answered by: RL Frontgate Service
Date published: 2019-09-13

What is the outside diameter?

Asked by: Billfrank
Thank you for your interest in the Collins Illuminated Outdoor Clock. The dimensions are 24" dia.
Answered by: MSFrontgate Service
Date published: 2019-09-13
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Product:158010-Collins Illuminated Outdoor Clock