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Comfy Couch Pet Bed is rated
out of
5 by
2532.
Rated 1 out of
5
by
kai58 from
Disappointing
Lasted 3 years (24lb dog) then the inside cover for the bolster, which has to be removed before washing, disintegrated. Frontgate does not sell a replacement bolster so essentially no more couch just an expensive dog pillow!
Date published: 2020-01-10
Rated 1 out of
5
by
MandyB from
Horrible quality, super expensive
I purchased the XL size bed for my dog. LOVED the look, loved the substantial feeling; but at well over $200 what I'd really love is for it to last. The bed is three years old and the filling inside the bed is just totally disintegrating. It would be one thing if I was constantly pulling it apart and washing it, but I was very careful with this bed and it still fell apart. They only warranty for a year (surprised?) and basically you are SOL after that. At minimum they should replace or allow you to purchase the polyester fill. So very disappointed and although the customer service rep was nice enough, it's clear that Frontgate doesn't empower these individuals to delight the customer. Will definitely not spend my hard earned money on this kind of overpriced garbage in the future.
Date published: 2019-12-21
Rated 1 out of
5
by
AshleyHood from
Will not be purchasing this again!
The casing around the cotton bolster inserts are in incredibly fragile. After taking apart the bed (very difficult I might add) and washing the liner several times, the casings have completely broken down. I had to literally shove the filling in as best as I could tonight, but next time the lining needs to be washed I will have to throw the bed away altogether. Also, because of the poor quality of the inserts, the bed has always been lumpy and has never held the sturdy shape that the pictures suggests. I even called to see if I could purchase the inserts again since the bed was so pricey, but Frontgate does not offer this option. I would have to buy a whole new dog bed! Needless to say I will not be buying this dog bed again!!
Date published: 2019-11-18
Rated 5 out of
5
by
TaraC MD from
My pup loves it
This is my second bed (past one I donated after first baby passed), and both of my dogs have loved it!! They are collies, so on the long side and got the xtra large and it’s the perfect size! Love the cover for the base pillow, so easy to wash!
Date published: 2019-10-31
Rated 5 out of
5
by
Shawnd0 from
Great!
We’ve had this for 5 years and it is indestructible for our 15 lb Shih Tzu Henry.
He loves it even sleeping on the opposite side after a wrestling match with it. Buy it.
Date published: 2019-10-16
Rated 3 out of
5
by
Cllazzaro from
Love this bed, dislike the new color options!
We have been a loyal customer for many years buying the very same bed! Our Great Danes love them, however the “Bone” color option is the only color that truly works for us, I’m so unhappy with the platinum color!!!! Please bring back the bone/cream color!!!!
Date published: 2019-09-26
Rated 1 out of
5
by
Amyyyyy from
Not Durable, Crumbles after washing
The bed itself is beautiful and my dog loves it! However, the casing around the bolsters is so fragile that after washing it once or twice it starts to dissolve, the insides go everywhere, and the bed is destroyed. I've reached out to Frontgate customer service and, initially, they replaced the bed for me. However, as the problem continued to persist the department was unable to make amends. Very sad, I've bought 5+ of these beds from Frontgate and have been a long time customer but the quality and durability of the product is not worth the money spent.
Date published: 2019-09-20
Rated 2 out of
5
by
Bethipooh from
Great Bed but,,,,
We bought this bed in September/October of last year and it fell apart by May. For the price it isn't worth having to replace this bed every 7 months or so. I am extremely disappointed in the customer service at Frontgate. You should have a warranty for these beds.
Date published: 2019-09-18
Can I buy a replacement COVER for the bed? The one I have now is outdated in color. I think it’s an extra large bed?
Thank you for your interest in the Comfy Couch Pet Bed. For better assistance with replacement parts information, please contact our Product Specialist Department at 800-537-8484 or ps@frontgate.com. We apologize for any inconvenience.
Date published: 2019-12-23
Best way to wash comfy couch pet bed?
Thank you for your interest in the Comfy Couch Pet Bed. To wash the pet bed remove the inner tufted cushion, machine wash and dry on cool settings. Unzip upper and lower bolster zippers and remove both bolsters. (Inner white bolsters can be hand rinsed only) Unzip the zipper on the bottom of the bed and remove the oval foam insert. ( Foam insert hand wash only) Re zip all zippers and machine wash and dry cover on cool settings.
Date published: 2019-11-05
Is this cover micro velvet or micro linen?
Thank you for your interest in the Comfy Couch Pet Bed. This item is upholstered in 100% polyester in your choice of microvelvet, microlinen or microchenille.
Date published: 2019-12-23
What is the color of the comfy bed the yorkie is sitting in?
Thank you for your interest in the Comfy Couch Pet Bed. The photo that you're referring to shows the pet bed in charcoal.
Date published: 2019-10-02
Are you able to buy just the removable portion of this bed. The covered padding on the one we have got ripped - the main bed is ok just need to replace that one part..
Thank you for your interest in the Comfy Couch Pet Bed. For part information, please contact our customer service department at 1-888-263-9850 and they can assist you.
Date published: 2019-09-25
Do you sell replacement bolsters? Unzipped to wash the cover and the bolster covering had dissolved, leaving us with stuffing.
Thank you for your interest in the Comfy Couch Pet Bed. For part information, please contact our Product Specialists at 1-800-537-8484 or ps@frontgate.com.
Date published: 2019-09-25
Hi, I have a standard poodle that weighs 55 pds. She likes to sleep on her back and I think the large bed will work. Wondering if you have any input? Thanks so much, Janet
Thank you for your interest in the Comfy Couch Pet Bed. The large pet bed is designed for dogs 45-80 lbs and would work just fine for your poodle.
Date published: 2019-09-13
Cf I need to wash the bed and found 2 zippers. Zipper one was underneath the bed and I removed the Small oval sheet of foam from the bottom of the bed. Zipper 2 goes along the inside of the surrounding cushion. Can I wash it without removing stuffjng
Thank you for your interest in the Comfy Couch Pet Bed. The inner white bolsters and the oval foam inserts should be removed and hand washed only.
Date published: 2019-08-23
Product:36201-Comfy Couch Pet Bed
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