Trade Sales
Full-Service Design Solutions
Frontgate’s new Business-to-Business offering provides a holistic destination where professionals can access our full breadth of indoor and outdoor collections, including contract-grade furniture, providing members with the assortment and expertise to meet unique project needs.
Shop Contract-Grade ProductWe Stand Out
Outdoors that is. Known as the world’s greatest outdoor furniture, Frontgate’s Business-to-Business offerings can seamlessly bridge the gap between indoor and outdoor style. We carry the largest assortment of exclusive outdoor designs, from pool furniture to outdoor kitchens, so your project stands out.
Your Vision. Our Expertise.
Whether you’re a designer, developer, contractor, architect or hospitality professional, we can help bring your vision to life.
Residential Projects
From free swatches to exclusive designs, we have the right solutions to create a home that stands out from the crowd.
Commercial Projects
A variety of contract-grade furniture and a dedicated team make sure your project withstands the test of time while staying on track.
Exclusive Benefits
Our best-in-class Frontgate Business-to-Business Sales and Service team is dedicated to providing a comprehensive experience, offering a one-stop shop for whole home design, including:
An exclusive 25% discount on every order
A dedicated B2B Sales and Service team
Access to contract-grade furniture
A wide assortment of exclusive products – for both indoors and outside
Tailored content and seasonal product previews
Let’s Get Started
Create a Profile
Set up your online profile and sign in. Make sure that your online profile email matches the email on your application.
Apply Online
Please allow up to 2 business days for your application approval. You will receive an email notification when the process is complete.
Place Your Order
After you receive your approval email, please wait 24 hours before placing your first online order to ensure that your information is updated in our system. Your discount will automatically be applied at checkout.
Visit your local Frontgate
retail store to explore our collections in person.
Find a Store See What’s New
Whether you're designing an inviting living room or setting the scene for entertaining, we have everything you need to create beautiful spaces for your clients and bring your vision to life.
Get Started TodayOutdoor Swatches
With over 100 choices in solution-dyed acrylic woven fabric available, you’re sure to find a fabric option that fits your style.
Order Free SwatchesIndoor Swatches
From stain-resistant linen to luxurious velvet and leather, upholstery can be customized to match your style and desired level of comfort.
Order Free SwatchesHow can we help you?
- Is your Business-to-Business program just for Interior Designers? No. Our Business-to-Business program extends to any entity that designs spaces or procures products for a living. Interior design firms, architecture firms, owners and developers, purchasing agents, independent/small businesses, chefs and other qualified applicants in the commercial, hospitality and food and beverage industries are encouraged to apply.
- How do I know if I’m qualified to be a part of your Business-to-Business program? To be a member of our program you must supply:
- A Resale or Tax certificate
- One of the following:
- A state professional license
- Proof of current Organization Membership (ASID, IIDA, AIA, NKBA, IDC, NCIDQ, ASP, NCARB, NE etc.)
- Articles of Organization (LLC)
- Website
- Design profession degree/diploma/certificate of completion
- Do you offer wholesale discounts to retail businesses? Unfortunately, we do not offer wholesale discounts to retail businesses for resale purposes.
- I just received confirmation that I’ve been accepted into the Business-to-Business program. Why can’t I place an order online? After you receive your approval email, please wait 24 hours before placing your first online order to ensure that your information is updated in our system. Then log in to your profile and start your ordering. Your discount will automatically apply at checkout. If you need the discount to be applied to an order right away, please contact our team by phone: 800.692.8073.
- Can I apply Frontgate promotions, rewards, etc. to my Business-to-Business order? Your Business-to-Business discount cannot be combined with any other offer, promotion or discount. However, you can always opt to take advantage of the current Frontgate promotional discount in place of your Business-to-Business discount if it benefits you and your client. However, you will need to be logged out of your Business-To-Business profile to apply the discount code, as your account is automatically tied to the everyday 25% off. You can check out as a guest.
- Are there any exclusions applied to my Business-To-Business discount? Yes. The Frontgate Business-to-Business discount excludes special furniture set discounts and select third party brands. For a full list of exclusions click here.
- Does tax exemption automatically come with my Business-to-Business account? No. We do offer tax exemption, but this status is not automatically applied to your account when you apply. After your application has been approved, our Business-to-Business Sales and Service team will follow up with instructions on how to opt into Tax Exemption status if you choose.
- How long is my Tax Exemption active for? The Tax ID associated with your account expires one year from date of enrollment and every year after. To preserve your Business-to-Business discount, simply send in a copy of your current state-issued Tax ID form to b2b@frontgate.com to reactivate. This is a Frontgate-specific policy and is not reflective of any states’ policies.
- My order isn't applying tax exemption at check out. Why? Please check to ensure that the shipping address is within the same state in which your account is registered. Any order with a "Ship To" address outside of the state in which you're registered will have tax attributed to it.
- How can I make changes to my account? Please contact our Business-to-Business team at b2b@frontgate.com.
- Do I have to pay with credit card? We encourage payments made by credit card. If you have inquiries about other forms of payment, please contact b2b@frontgate.com.
- Can I use my client’s credit card to place the order? No. Payment must be tied directly to the owner of the Business-to-Business account. Furthermore, all billing information — including name, address, phone number and email — must match the account of the Business-to-Business owner.
- I work for design firm or purchasing agency. Can we have one universal Business-to-Business account for the company? Each person within the firm/agency should have their own account.
- Are all Frontgate’s products contract-grade? Frontgate currently has six outdoor furniture collections and a variety of standalone products that are considered contract-grade. You can find all contract-grade product here.
*Commercial vs. Residential:
Frontgate is not responsible for liabilities associated with products purchased for commercial use that are not within our contract-grade assortment. When purchasing items that are not designated contract-grade, customers acknowledge that utilizing the noted products in a non-residential setting voids all warranties, and the product is not eligible for exchange, replacement or refund. All items are sold as final sale, you are releasing Frontgate from all liabilities and responsibilities and indemnifying Frontgate from any damages or liability for third-party safety, and you accept this as the terms of sale. - What type of warranties apply to Business-to-Business orders? Business-to-Business orders are covered under the same warranty as standard Frontgate orders, which is a one-year quality guarantee on every product we sell. If the product becomes defective, we will repair or replace it up to a full year from the date of shipment. Products returned within 90 days of date of purchase are eligible for exchange or refund, less the cost of postage and handling. Special policies apply to seasonal/holiday decor and personalized merchandise. The aforementioned applies to products being used for residential purposes and not for commercial use.
*Frontgate currently has six outdoor furniture collections and a variety of standalone products that are considered contract-grade. Outdoor furniture frames within these six collections have a 3-year structural warranty for commercial use. For anything purchased for commercial use outside of these designated products (badged accordingly on our site, and categorized here), you acknowledge that utilizing the noted products in a non-residential setting voids all warranties and the product is not eligible for exchange, replacement or refund. The items are sold as final sale. Also, you acknowledge that you are releasing Frontgate from all liabilities and responsibilities and indemnifying Frontgate from any damages or liability for third-party safety, and you accept this as the terms of sale. - Are there certain processes for returning my Business-to-Business order? All return policies and procedures can be found here. If you need assistance, our Business-to-Business Sales and Service team will be happy to help at b2b@frontgate.com.
- What type of Swatches do you offer? We offer complimentary swatches of both outdoor and indoor fabric, and outdoor furniture frames. You can order online or via our team at b2b@frontgate.com.
- Do you offer volume discounts? We do not. 25% off is a deal we’re proud to stand by for all our Business-to-Business professionals.
- I am ready to place my order, but I am not ready to receive the product yet. Can you hold orders for future delivery dates? We highly recommend that you either wait until your space is ready to receive shipments before placing your order or find an alternative delivery destination. If you’re not able to accommodate this request, please reach out to our Business-to-Business team at b2b@frontgate.com.
- Do you offer international shipping? No, we only ship to the contiguous United States at this time. However, we are happy to send your order to the freight forwarder of your choice.
- Why am I not receiving my email communications? To ensure email delivery, make sure you have entered your address correctly and always utilize well-established email domains.
- Does my Frontgate Business-to-Business discount extend to your sister brands? Your discount does apply to our sister brand Grandin Road, however, you’re not able to place orders online. (And please note that none of Grandin Road’s product assortment is contract-grade.) To order please email ps@frontgate.com or call 888.263.9850 to speak with a product specialist. Ballard Designs has its own Trade program that you will need to apply for separately. For more details, or to apply, click here.
Keep Exploring...
Terms and Conditions
In order to provide you with the highest level of product quality and service, we request full cooperation with the Terms and Conditions listed. Please call a Business-to-Business specialist at 800.692.8073 for assistance.
*Pricing
Frontgate Business-to-Business offers a discount of 25% off retail pricing. This discount is exclusively for members of Frontgate Business-to-Business, is not intended or permitted for use by non-members and cannot be combined with any other offer, promotion or discount. Qualifying purchases exclude gift certificates, postage and handling, taxes, canceled orders, replacement orders and returns. The Frontgate Business-to-Business discount excludes special furniture set discounts and select third party brands. Frontgate reserves the right to exclude certain items from Business-to-Business discounts.
Note: Frontgate does not offer wholesale pricing or discounts to retail businesses.
Orders
Orders must be placed by the Frontgate Business-to-Business Sales and Service team at 800.692.8073, online or in store with an associate or design consultant. For online orders, the total amount will be shown at checkout, with the discount automatically applied. You may initiate an order based on a quotation via our website, by calling a Business-to-Business specialist at 800.692.8073, or by emailing b2b@frontgate.com.
Payment
Payment is required prior to order placement and may be made in the form of credit card. Payment must tie back to the billing address for the company listed on the Frontgate Business-to-Business application. Use of a client or unauthorized credit card may result in the revoking of your Business-to-Business discount.
Product Warranty
We offer a One-year Quality Guarantee on every Frontgate product. If the product becomes defective, we will repair or replace it up to a full year from the date of shipment. Products returned within 90 days of date of purchase are eligible for exchange or refund, less the cost of postage and handling. Special policies apply to seasonal/holiday decor and personalized merchandise as stated below. The aforementioned applies to products being used for residential purposes and not for commercial use.
Frontgate currently has six outdoor furniture collections and a variety of standalone products that are considered contract-grade. Outdoor furniture frames within these six collections have a 3-year structural warranty for commercial use. For anything purchased for commercial use outside of these designated products (badged accordingly on our site, and categorized here), you acknowledge that utilizing the noted products in a non-residential setting voids all warranties and the product is not eligible for exchange, replacement or refund. The items are sold as final sale. Also, you acknowledge that you are releasing Frontgate from all liabilities and responsibilities and indemnifying Frontgate from any damages or liability for third-party safety, and you accept this as the terms of sale.
Returns
If, for any reason, you are not satisfied with your order, simply return it within 90 days, and we’ll replace it or refund the cost of the item (excluding Shipping and Handling fees). All returned items must be in their original packaging and in the condition in which they were received for a full refund.
We will replace any defective item for up to a full year from the date of purchase. All damages or defects must be clearly communicated to the customer service representative. Verification of the reported issues is completed through an inspection upon our receipt of the returned item(s). After our review, you will receive an exchange, merchandise credit or refund.
We are sorry, but once an item has been customized, personalized or monogrammed, it is not returnable.
Seasonal and Holiday decor is subject to the following return policy: All non-defective Christmas merchandise purchased after September 1 must be returned before December 23 or within 30 days of purchase (whichever occurs later).
For all issues and questions, please contact the Frontgate Business-to-Business Sales and Service team at 800.692.8073.
Membership
Membership is not transferable; misuse of membership may result in termination. Misuse includes any resale of Frontgate merchandise in a retail outlet, website or store, transfer of membership, allowing others to use your membership, or submitting false or expired information to establish membership.
Tax ID and Trade Discount
You have the option of being tax exempt and will need to opt in. The Tax ID associated with your account expires one year from date of enrollment and every year after. To preserve your tax exemption status, simply send in a copy of your current state-issued Tax ID form to b2b@frontgate.com to reactivate.
Termination and Changes
Frontgate reserves the right, with or without notice, to cancel the Frontgate Business-to-Business program at its discretion or to terminate membership in Frontgate Business-to-Business. Frontgate may change these Terms and Conditions at any time, and such changes will be posted in the Terms and Conditions on the Frontgate Business-to-Business Website.