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Covington Pet Residence is rated 3.8 out of 5 by 55.
Rated 1 out of 5 by from Completely disappointing and not worth the money. When it first arrived it arrived with broken door handles, which wasn’t apparent until I had it 90% completed. They had to ship a whole complete set and I had to take the door handles out and return the rest. Now door handles have broken again after a few months. It just seems very poorly designed. Had a smaller different dog crate years ago for a different dog and it was so much higher quality. Paint has chipped off in front. Also, they don’t sell replacement beds for the inside on their website and finding a third party one that fits has been difficult. Would not recommend this product at all.
Date published: 2021-07-23
Rated 3 out of 5 by from Dog Crate the dog crate is a beautiful piece of furniture, but be careful of the measurements, because this is much smaller than the large dog cage I have now. you have to ask for the inside measurements & I would suggest that anyone looking to purchase this should go up to the next size
Date published: 2021-07-23
Rated 3 out of 5 by from Disappointing While I love the actual Pet Residence, it arrived scratched and chipped and Frontgate had no touch-up paint or stick to provide that I could address the damage. For the price of this crate and the reputation of Fromtgate, I would have expected more. They took some off the price but that doesn't change the fact that it is damaged and it has been challenging to find repair materials to address the damage.
Date published: 2021-05-26
Rated 5 out of 5 by from Classy Very classy crate, easy to assemble. We have it in our family room and it looks like a nice piece of furniture. Wish it had a brown color option.
Date published: 2021-05-22
Rated 2 out of 5 by from There has got to be something better I’ve had two dog crates from Frontgate and loved them. This one is hard to put together, not all the grooves line up so you have to keep adjusting and for the price this should have been easier.
Date published: 2021-05-20
Rated 4 out of 5 by from Classy dog crate Classy looking dog crate, took 2 people to put together but only about half hour. Only issue the latch was very hard to close husband had to pry up to loosen. Looks very nice in our bedroom instead of ugly plastic crate.
Date published: 2021-05-15
Rated 3 out of 5 by from Pet residence review The product is a wood appearing metal or alternate product. The paint chips easily and defects are evident right out of the box. The company stood by its product and shipped another unit which turned out to be no better. Though we like the design the quality of the product overall is not worth the price tag. My spouse was livid.
Date published: 2021-05-13
Rated 4 out of 5 by from Not for a novice It looks very nice, in the end.....but the directions were not included. Customer Service was patient and helpful in getting us a copy of the directions. You need some serious skills to put this together...not for a novice!
Date published: 2021-05-08
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What are internal dimensions for the medium size crate?

Asked by: gg614
Thank you for your interest in our Covington Pet Residence. The interior dimensions of the medium are 29.72"L X 17.52"W X 23.23"H.
Answered by: SB Frontgate Service
Date published: 2021-05-05

What size is appropriate for a 50 lb.Pit bull mix? 

Asked by: Ellie Mae
Thank you for your interest in our Covington Pet Residence. The interior dimensions of the medium are 29.72"L X 17.52"W X 23.23"H. The interior dimensions on the large are 40.16"L X 23.03"W X 30.98"H.
Answered by: SB Frontgate Service
Date published: 2021-08-17

We have the large size and the doors do not slide past the frame as pictured- is this wrong?

Asked by: Emilyanne
Thank you for your interest in our Covington Pet Residence. To better assist you, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-08-30

Does it come with a doorbell, or do you just knock?

Asked by: Jack mehoffer
Thank you for your interest in our Covington Pet Residence. This item does not have a doorbell.
Answered by: SB Frontgate Service
Date published: 2021-07-21

which size is appropriate for a dog that will most likely be 30 lbs full grown?

Asked by: dogmom20
Thank you for your interest in our Covington Pet Residence. The interior dimensions of the medium are 29.72"L X 17.52"W X 23.23"H. The interior dimensions on the large are 40.16"L X 23.03"W X 30.98"H.
Answered by: SB Frontgate Service
Date published: 2021-07-21

The dark grey looks brown in the photos. Is it actually grey?

Asked by: Shannonv
Thank you for your interest in our Covington Pet Residence. The dark gray is gray.
Answered by: SB Frontgate Service
Date published: 2021-04-07

I see that the crate has a removable tray which is great. Is the rest of the crate easy to clean? My labradoodle tends to vomit quite a bit and wondering if it would be difficult to clean. Thanks

Asked by: AussieLabradoodle
Thank you for your interest in our Covington Pet Residence. This item is easily cleanable.
Answered by: SB Frontgate Service
Date published: 2020-12-02

Does the latch/doors lock?

Asked by: Tkjell
Thank you for your interest in our Covington Pet Residence. This item the door latches to stay closed.
Answered by: SB Frontgate Service
Date published: 2021-08-31
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Product:167209-Covington Pet Residence