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Cyrus Patio Heater is rated
out of
5 by
2.
Rated 3 out of
5
by
Marta2 from
Missing parts
I received the Cyrus Patio Heater and my nephew put it together in a couple of hours. Unfortunately there were missing parts. The wheel assembly had 2 right wheels. I contacted Front gate and they shipped a new wheels assembly. The instructions sent with the unit were very poor in how to operate the unit and to this date I don't know how to turn it on. The ignition works but as soon as I no longer pushing the ignition button, the flames go out and unit is turned off. No gas flow. I must be doing something wrong, however, Front Gate was unable to help out due to the poor instruction of the manufacturer. I have to contact the manufacturer. if they can't help, I have to send the unit back to Front gate. Otherwise the unit looks good and beautiful. I wish I could give a better rating, but I'm not happy at this point.
Date published: 2021-07-15
Rated 1 out of
5
by
Anonymous from
China Quality (Bad)
Very disappointed with this purchase from Frontgate. From damage reflector to the wheel bracket
was made wrong. This is made in China and the Quality shows that. The problem is getting replacement parts. I will continue to shop at Frontgate . No Choice--about made in China sometimes.
Date published: 2020-11-01
Hi. Is this an infrared / radiant heat
Thank you for your interest in the Cyrus Patio Heater. This has an infrared burner.
Date published: 2021-01-15
Can this heater be left outside uncovered in rain and snow?
Thank you for your interest in the Cyrus Patio Heater. This item should be brought into a covered area when not in use and prior to any kind of inclement weather.
Date published: 2020-12-23
What grade is the stainless steel?
Thank you for your interest in our Cyrus Patio Heater. The grade of the stainless steel is 304SS.
Date published: 2020-12-22
Does this heater have wheels so it can be easily moved?
Thank you for your interest in our Cyrus Patio Heater. This item has wheels for easy mobility.
Date published: 2020-11-17
My house runs on propane and we have installed propane lines for heaters. Can I connect this heater directly to a propane line rather than a tank? If not, Is there one that would be better for that?
Thank you for your interest in our Cyrus Patio Heater. Our patio heaters are all designed to be used with a 20 lb. propane tank.
Date published: 2020-11-13
Can this heater be used under a tent?
Thank you for your interest in our Cyrus Patio Heater. We do not recommend this item be used in any covered area.
Date published: 2020-11-02
Product:170649-Cyrus Patio Heater
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