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European Round Side Mount Umbrella

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European Round Side Mount Umbrella is rated 3.9 out of 5 by 15.
Rated 1 out of 5 by from european side mount umbrella I am very disappointed with his product. Specifically: the packaging was crushed and torn, causing me concern even before unpacking the components. Once the pieces were removed from the packaging the instruction manual was sparse in clarity and lacking in instructions as to the steps needed to assemble the umbrella. The end result is that I have a large collection of pieces that I am unsure how to assemble. I am wishing that I never purchased the product and will be attempting to return the pieces for a full repayment.
Date published: 2017-10-01
Rated 1 out of 5 by from Not what they say Bought this 2 years ago. Looks beautiful. Does not do well in any kind of wind. It completely broke at the base recently. Tried to get parts and the company does not have them. Pretty big investment for something you can't use in any breeze and it broke due to plastic screw parts. For this price they should make it to last.
Date published: 2017-09-01
Rated 1 out of 5 by from Not At All Durable This umbrella is not at all durable. I had mine for 13 months when the sleeve that holds the umbrella in the base sheared off in a light breeze. Given that the umbrella is used in a northern climate it actually only had about 5 months of limited use and was never up in anything more than light breezes. Very disappointing considering the price point of the product. I'd stay away from this one.
Date published: 2017-08-14
Rated 4 out of 5 by from Nice shade I bought this umbrella to replace two of the same model I bought from Frontgate several years ago. The canope material on the former ones was not great and only lasted a couple of years before ripping. This canope on this new one appears to be of better quality. I replaced the canopes on the former umbrellas with better fabric and they are still in great shape today, however the cords that enable the umbrella to rise both broke after seven years of use. It was near impossible to find anyone to repair them on the US west coast (the one quote I got was more than the price of a new umbrella) so I purchased this new one. It looks great and works fine. Shipping company was a nightmare.
Date published: 2017-08-08
Rated 5 out of 5 by from Amazing umbrella The umbrella is very impressive. Clearly well made, easy to assemble, and easy to use. We needed four 50-pound bags of play sand dampened with water to fill the base completely. It's definitely totally stable. It's impressive to sit under and I've had many compliments already - very happy!
Date published: 2017-08-07
Rated 5 out of 5 by from Excellent Umbrella I purchased this for my pool seating area. It works great! I love how I can tilt the umbrella as needed to block the sun.
Date published: 2017-08-06
Rated 5 out of 5 by from BEST UMBRELLA! This umbrella is so amazing. It covers my entire seating area. Most important it is so easy to use. you will need 2 people to put the pieces of the umbrella together, but once it's up you will be very happy!
Date published: 2017-07-21
Rated 5 out of 5 by from Really great! This is a great product! Beautiful umbrella! Exceeded my expectations. It's a little work on the front end to fill with sand and water, and it takes a few tries to learn how to move it and to click it into position, but once you do, it works easily. It can handle a breeze, but I don't keep it open if it's windy.
Date published: 2017-07-18
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Can the umbrella be replaced?   We have a '13 ft canopy that is 10 years old and beginning to fray.  P

Asked by: John G Jr
Thank you for your interest in the European Round Side Mount Umbrella. We do offer replacement canopies for this umbrella in the 13' size. Please see the 13-ft. Side Mount Replacement Canopy (143476).
Answered by: JLFrontgateService
Date published: 2017-11-20

Is it possible to get replacement parts for this umbrella. Some of plastic pieces are actually bent. 

Asked by: blkinghill
We are very sorry to hear about your European Round Side Mount Umbrella. For parts information please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2017-11-06

I live in New York and wanted to know if the plastic base that is filled with sand and water can be left out in the winter.

Asked by: Mike P
Thank you for your interest in the European Round Side Mount Umbrella. All of the umbrella parts including the canopy and base should be stored in a dry and frost - free location during long periods of non - use and over the winter months.
Answered by: JLFrontgateService
Date published: 2017-10-25

Does the umbrella come with the cover?

Asked by: Debbieb
Thank you for your interest in the European Round Side Mount Umbrella. This umbrella does come with a protective cover.
Answered by: JLFrontgateService
Date published: 2017-09-20

Waterproofing the umbrella. Reinforce stand.

Love this umbrella! I would like to know if there is a spray you recommend to waterproof the umbrella. Also, there is a tiny hole in it and I am going to need a suggestion for repairing that. I've had this item for one year. Do I need to restabilize the stand?
Asked by: Boynts
Thank you for your interest in the European Round Side Mount Umbrella. This item has a water resistant canopy that should not require any additional waterproofing. If you left the sand or pea gravel in your umbrella it should not need re-stabilized; however, the base can be opened if more sand or gravel is needed. If you have a tear in your canopy you may wish to purchase our 13-ft. Side Mount Replacement Canopy (143476).
Answered by: JLFrontgateService
Date published: 2017-09-18

how to stabilize the european poolside umbrella

Our umbrella is a year old. We originally put sand and water in the base, and the umbrella was stable. But the water probably evaporated and the umbrella topples down every time there is a strong wind. How do we re-stabilize it?
Asked by: Nomi
Thank you for your interest in the European Round Side Mount Umbrella. If there is no longer enough weight in the base of your umbrella we recommend taking the canopy and frame off the base, opening the base, and checking if more sand and water needs to be added. You can also fill the base with pea gravel instead of sand.
Answered by: JLFrontgateService
Date published: 2017-09-07

How do you clean the umbrella fabric?

Asked by: Umbrellas2
Wash in cold water. Hang back up to dry as it will shrink in the dryer.
Answered by: kybz
Date published: 2017-09-01

Are replacement parts available?

More specifically, are replacement parts available for the crank raise/lower mechanism?
Asked by: MarkEby
At Sungarden.us
Answered by: kybz
Date published: 2017-09-01
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Product:156817-European Round Side Mount Umbrella
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