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Fleur-de-lis Hose Reel is rated 4.0 out of 5 by 30.
Rated 5 out of 5 by from Beautiful addition For us, our hose bib is on the front of the house near the entrance. Not a great place to have a nasty plastic hose reel or worse, hose rolled up on the ground. I bought this and it looks great, blends in well with mulch and landscaping. Very happy with the weight of the piece (doesn’t move around at all) and how easy it is to unreel and reel the hose. Expensive for a hose reel, but worth it!
Date published: 2018-06-30
Rated 2 out of 5 by from Beautiful but poor quality The reel looks as nice in person as it does on the website however there are numerous and glaring quality problems. First, when I attached the handle to the crank with the supplied bolt and nut, the nut sticks out far enough to impact the ornamental fleur-de-lis on the side of the reel. In other words, I was not able to wind a hose without a loud "bang" on each rotation, and gashes to the fleur-de-lis ornament. Second, the entire frame is not square and badly tilted to the one side - see the picture. Third, when winding the reel, it shakes badly, because one of the screw tabs on the upright had a broken weld. Finally, the reel requires a female/female hook-up hose, which is supplied. However, if you want to locate the reel in a location that requires a longer or shorter hook up hose, you are out of luck. Every garden accessory including nozzles, sprayers, sprinklers and washers have a female hook-up, so a standard male/female hose can be used to connect it to a water supply. This reel has a male fitting for hook-up, which means your standard hose won't work. If the quality matched the looks, this would be a highly recommended item. However, the quality problems are too numerous and too glaring for me to recommend this item.
Date published: 2018-06-24
Rated 5 out of 5 by from So smooth! I've been wanting this for years but resisted because it was so expensive. I could not find a solid hose reel anywhere. I am so happy that I opened up my dusty wallet and bought it. It winds and unwinds the hose with ease. Very little effort. For some reason it seems to me that the handle is on the wrong side of the reel. Also, the nature of the attachment of the hose to the reel causes the hose to crink and cut off the water. It is a strange configuration. It is not so bad that it interferes with its use, however. The water comes out fine. Finally, I thought the highlights would be copper (see the hose), but they are gold. I was disappointed in this but oh well. It works so well.
Date published: 2018-05-24
Rated 5 out of 5 by from Fleur-de-lis Hose Reel We have a highly visible area on the side of our house and needed a nice looking hose reel. The Fleur de lis fit the bill. Very nice looking and we really like the heavy weight of the reel. Our last one (plastic) would topple over every time we pulled the hose out. The handle was broken during shipping but Frontgate made good by shipping another reel. We will have the hassle of returning the reel less the handle but that is okay. Overall we are very happy.
Date published: 2018-05-14
Rated 5 out of 5 by from Beautiful The fleur de lis hose reel is a beautiful addition to our yard. It winds up easily a 100 ft hose. In fact we purchased 2 of them and the covers. Quality product.
Date published: 2018-04-05
Rated 5 out of 5 by from Outstanding Hose Reel We purchased the Reel in August 2016 because we failed to shut the water off before a hard freeze the hose fitting broke apart. I just called and got a replacement. excellent service. We just took the cover off and it looks like the day we got it
Date published: 2018-03-04
Rated 2 out of 5 by from Very nice looking BUT will not last Very nice looking and works quite well until the hose fitting failed This part is very thin and fragile It is all but impossible to get replacement parts
Date published: 2017-11-22
Rated 5 out of 5 by from Best Purchase The Fleur-de-lis hose reel is the best reel I've ever had. In fact, I ordered two more. It is very well made and very easy to use when reeling in the hose. I have 150 feet of hose connected. I would highly recommend this product.
Date published: 2017-07-04
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Hi, can this be used with any hose or just the frontgate one? Also, the hose fitting that broke and was hard to replace for people, is that part of this reel? Or was that the sprayer attachment that broke? Is there a hose attachment on the reel itself?

Asked by: mkmk
Thank you for your interest in the Fleur-de-lis Hose Reel. This reel can hold only standard hose up to 150 ft. long. The hose does attach to the hose reel which has a lead hose designed to attach to a spigot. This item does not include a sprayer attachment.
Answered by: JLFrontgateService
Date published: 2018-06-25

I bought this about one year ago and I need to replace the metal part that connects from the faucet hose to the reel. I can't see the part so I don't know how to get a replacement. Can you help?

Asked by: King Bob
Thank you for your interest in the Fleur de Lis Hose Reel. Please call the Product Specialist Department at 800-537-8484 and they can assist you with getting these parts.
Answered by: RWFrontgateService
Date published: 2018-06-01

I own this reel. The elbow connection to the hose has broken. A portion of it is plastic which is the weak link.  Is it possible to order a replacement of the elbow?  Thank you. 

Asked by: Gardeninggrams
We are very sorry to hear about your Fleur-de-lis Hose Reel. For parts requests please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: JLFrontgateService
Date published: 2018-05-31

We have a 1" dimension hose that is 100 ft long. Will this hose reel hold it?  What is the dimension of the connector hose?  Thanks!

Asked by: Kim Possible
Thank you for your interest in the Fleur-de-lis Hose Reel. This reel holds up to a 150 ft. long hose and has a standard sized hose connection.
Answered by: JLFrontgateService
Date published: 2018-05-15

Are parts available for this product. My Hose Connector froze and broke. I need a elbow inlet hose connector fitting

Asked by: Kenny C
We are very sorry to hear about your Fleur-de-lis Hose Reel. For parts requests please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2018-05-18

How many feet of hose can this hose reel accommodate?

Asked by: Rmand
Thank you for your interest in the Fleur-de-lis Hose Reel. This item holds up to 150 ft. of hose.
Answered by: JLFrontgateService
Date published: 2018-04-11

what is the part # to replace the 10 foot leader hose for the Fleur de lis hose reel?

Asked by: JaneTW
Thank you for your interest in the Fleur-de-lis Hose Reel. For parts information please contact our product specialists at 1-800-537-8484 or ps@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2017-06-09

will this hold two hoses hooked together?

How long of a hose will this hold? We have two hoses connected together and want to know if this will hold both.
Asked by: hoden
Yes, it will. I have 100-150 on it
Answered by: purpleev
Date published: 2017-05-23
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Product:145814-Fleur-de-lis Hose Reel