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Fleur-de-lis Hose Reel is rated 3.9 out of 5 by 37.
Rated 1 out of 5 by from Worked great for 1 season. Bought 2- both after 1 season broke at the hook-up at the reel. Really disappointed .
Date published: 2019-07-13
Rated 5 out of 5 by from excellant Always good products, with fast delivery. Product always as advertised.
Date published: 2019-06-26
Rated 5 out of 5 by from Elegant Hose Reel Last summer I almost bought this, but thought it was too expensive so I waited. Then this summer I was looking at it again and I decided to buy it and I'm so glad that I did. My husband I love the elegance that it displays in our front yard. It's stunning! Wish I would have bought this last year! Great value for such high quality.
Date published: 2019-06-11
Rated 1 out of 5 by from Missing parts Not at all happy with this purchase. There are two parts that are to be included in the packaging (the connector hose and the crank handle). My package did not include the handle. I bought this in May 2019 and was told that the handle is back ordered to August 2019. This is not acceptable. I would understand if this was a replacement handle that I needed, but this is a new purchase. Break open a new box and send me the handle immediately. How does that not make more sense??? Long time customer...starting to wonder.
Date published: 2019-05-30
Rated 5 out of 5 by from Great quality This is very sturdy and heavy. Easy to roll the hose up. It looks so nice on the driveway.
Date published: 2019-05-24
Rated 5 out of 5 by from hose reel This is my second one. There first one lasted a long time buy my landscapers broke it. Very easy to use and beautiful to look at.
Date published: 2019-04-15
Rated 4 out of 5 by from Hose Reel better for warm weather I have two of these hose reels and love them. Only issue I have is I have had to replace the brass elbow 4 times. Snaps off in cold weather even when water turned off. The metal just doesn't seem strong enough to endure the cold snaps we get here. Called customer service and they sent replacements within a few days. I have to remember to completely take them off during the winter.
Date published: 2018-11-06
Rated 5 out of 5 by from Beautiful addition For us, our hose bib is on the front of the house near the entrance. Not a great place to have a nasty plastic hose reel or worse, hose rolled up on the ground. I bought this and it looks great, blends in well with mulch and landscaping. Very happy with the weight of the piece (doesn’t move around at all) and how easy it is to unreel and reel the hose. Expensive for a hose reel, but worth it!
Date published: 2018-06-30
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I live in a condominium community. The hose will be dragged across asphalt, sidewalk cement and textured decking. Does it scratch?

Asked by: ToMe
Thank you for your interest in our Fleur De Lis Hose Reel. If you are dragging the hose reel across concrete it can potentially scratch the reel.
Answered by: NS Frongate Service
Date published: 2019-08-29

Who manufactures this hose reel?

Asked by: Jgardener
Thank you for your interest in the Fleur-de-lis Hose Reel. We sign confidentiality agreements with our manufacturers, and we are unable to disclose this information, we apologize for the inconvenience.
Answered by: RL Frontgate Service
Date published: 2019-07-18

How much does the product weigh?

Asked by: DeborahVV
Thank you for your interest in the Fleur-de-lis Hose Reel. This hose reel weighs 33 lbs however, we apologize this item is no longer available.
Answered by: RL Frontgate Service
Date published: 2019-06-17

Hi, can this be used with any hose or just the frontgate one? Also, the hose fitting that broke and was hard to replace for people, is that part of this reel? Or was that the sprayer attachment that broke? Is there a hose attachment on the reel itself?

Asked by: mkmk
Thank you for your interest in the Fleur-de-lis Hose Reel. This reel can hold only standard hose up to 150 ft. long. The hose does attach to the hose reel which has a lead hose designed to attach to a spigot. This item does not include a sprayer attachment.
Answered by: JLFrontgateService
Date published: 2018-08-11

I bought this about one year ago and I need to replace the metal part that connects from the faucet hose to the reel. I can't see the part so I don't know how to get a replacement. Can you help?

Asked by: King Bob
Thank you for your interest in the Fleur de Lis Hose Reel. Please call the Product Specialist Department at 800-537-8484 and they can assist you with getting these parts.
Answered by: RWFrontgateService
Date published: 2018-06-01

I own this reel. The elbow connection to the hose has broken. A portion of it is plastic which is the weak link.  Is it possible to order a replacement of the elbow?  Thank you. 

Asked by: Gardeninggrams
We are very sorry to hear about your Fleur-de-lis Hose Reel. For parts requests please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: JLFrontgateService
Date published: 2018-05-31

We have a 1" dimension hose that is 100 ft long. Will this hose reel hold it?  What is the dimension of the connector hose?  Thanks!

Asked by: Kim Possible
Thank you for your interest in the Fleur-de-lis Hose Reel. This reel holds up to a 150 ft. long hose and has a standard sized hose connection.
Answered by: JLFrontgateService
Date published: 2018-05-15

Are parts available for this product. My Hose Connector froze and broke. I need a elbow inlet hose connector fitting

Asked by: Kenny C
We are very sorry to hear about your Fleur-de-lis Hose Reel. For parts requests please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2018-05-18
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Product:145814-Fleur-de-lis Hose Reel