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How do I get replace my bulbs for a Frontgate tree? Or do you have a manufacturer recommendation for ones that fit? My tree from 2015 still looks great but a whole section of lights just blew out. 

Asked by: kaydeedub
Thank you for your interest in our Fraser Full Profile Tree. To better assist you, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-12-30

What material are the needles?

Asked by: TomNM68
Thank you for your interest in the Fraser Full Profile Tree. The tips of this tree are made of PE and PVC.
Answered by: JLFrontgateService
Date published: 2021-10-28

Does the tree come with a storage bag/cover?

Asked by: Bob3
Thank you for your interest in our Fraser Full Profile Tree. This tree does not include a storage bag.
Answered by: SB Frontgate Service
Date published: 2020-12-08

Can you plug a lighted Christmas tree topper in on the Fraser Fir?

Asked by: Epar
Thank you for your interest in our Fraser Full Profile Tree. This tree does not have a plug for a lighted tree topper, a separate extension cord would need to be used for this.
Answered by: SB Frontgate Service
Date published: 2020-12-08

I bought the 9ft in 2002 and went to put up today and my stand broke. Is it possible to buy a new stand?

Asked by: Harvey20
Thank you for your interest in our Fraser Full Profile Tree. For part information, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2020-12-10

are the branches made of the same material? I looked at a few artificial trees and the inter branches are made of a different material than the outer. Is this common?

Asked by: SamMc
Thank you for your interest in our Fraser Full Profile Tree. The branches are made of PE and PVC.
Answered by: SB Frontgate Service
Date published: 2021-12-23

How many tips for each height?

Asked by: Frankie718
Thank you for your interest in our Fraser Full Profile Tree. Tip count: 4,709 on the 7-1/2 ft. version; 6,793 on the 9 ft.; on the 8,509 10 ft.
Answered by: SB Frontgate Service
Date published: 2021-11-26

Anybody have tips on securing the locking pin into section A and the base? Seems like an impossible task.

Asked by: CTMoms
We are very sorry to hear about your Fraser Full Profile Tree. For further assistance, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2020-11-30
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Product:162027-Fraser Fir Full Profile Tree