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Ours doesn't glow

Our crab doesn't glow. Do we need to turn something on? There's no info online about it.
Asked by: KarynB
We are very sorry to hear that your Glow in the Dark Aqua Animalz Charlie Crab is not glowing. This item does not have anything to turn on. The white edging should glow once it is dark outside; please note this item may need to be left in the sunlight for a time before it will glow in the dark.
Answered by: JLFrontgateService
Date published: 2017-08-14
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Product:155574_CRA-Glow in the Dark Aqua Animalz Charlie Crab