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Granite Base Wine Opener is rated 3.9 out of 5 by 224.
Rated 4 out of 5 by from All wine bottles and cork sizes are not the same I received this quality wine corker about two weeks ago. We sometimes buy larger bottles which will not work with the corker. Also, finding out some corks are a bit different or longer which will not work. But your everyday bottle will do quite well and it is easy to work with that. One more thing, you must remove the covering over the cork before proceeding to cork the bottle. I hope that helps....But I love it....
Date published: 2018-01-25
Rated 5 out of 5 by from Never have problems again! I’ve been wanting this forever. Unbelievable looks, strength & efficiency. Gorgeous piece of equipment, and quite an eye catcher in our house with guests!
Date published: 2018-01-25
Rated 5 out of 5 by from Beautiful addition to bar! I purchased this as a gift for my parents. They loved the monogram on the base. It’s great quality and looks nice on the bar.
Date published: 2018-01-09
Rated 4 out of 5 by from Beautful Wine Opener We have bought two or three of these for gifts. Love how you can personalize them. The only problem we have had is the actual mechanism in the handle has broken after several uses. However the customer service at Frontgate is first rate and sent us a new one each time at no charge!
Date published: 2018-01-05
Rated 5 out of 5 by from Beautiful I received this as a gift a couple years ago, loved it so much that I purchased one for each of my daughter-in-laws.
Date published: 2018-01-04
Rated 1 out of 5 by from Doesn't work This bottle opener continually pushes the cork into the bottle of wine! I thought for the price it would be a great addition to our bar and wine collection. I was very wrong! Do not waste your money on this, in fact, we are returning it for a full refund!
Date published: 2018-01-03
Rated 1 out of 5 by from Not a fan I recently purchased this for my husband who is an avid wine collector. We’ve read the directions thoroughly and cannot figure out why the corks are getting pushed down into our good/expensive bottles of wine. Very Frustrating! Also handle keeps coming off because screw is stripped. Not what I expected from a Frontgate product! Will be returning ASAP!
Date published: 2017-12-30
Rated 4 out of 5 by from Granite based wine openet Love it, especially ease of opening wine. Looks great in my kitchen bar area.
Date published: 2017-12-30
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I have the Granite Base Wine Opener but it is currently not working. It appears that the corkscrew portion has jammed and broke. Are there replacement parts that can be purchased for this item? It is no longer under warranty and would like to fix it.

Asked by: Hossyboy1
Thank you for your interest in the Granite Base Wine Opener. For parts requests please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2018-01-29

can i purchase the top brass part of the wine opener

Asked by: Akiva
Thank you for you interest in the Granite Base Wine Opener. For replacement parts information, please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JCFrontgateService
Date published: 2018-01-19

I got the wine opener to work once and now it won’t work. That is one of the negative reviews. That it works once and that is it. Any suggestions? 

Asked by: Jennb72
We are very sorry to hear about your Granite Base Wine Opener. For assistance with your item we recommend contacting our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2018-01-02

How can I get a replacement handle for my opener

Asked by: Tiimf
Thank you for your interest in the Granite Base Wine Opener. For parts requests we recommend contacting our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2017-12-29

How do you use?

Asked by: Quicksilver
Thank you for your interest in the Granite Base Wine Opener. We recommend viewing the uncorking instructions PDF link in the item overview. If you still need assistance, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: JLFrontgateService
Date published: 2017-12-29

I broke an internal "rubber" piece that is critical to the unit's operation. Where can I get replacement parts?

Asked by: harv321
Thank you for your interest in the Granit Base Wine Opener. Please call in to our Product Specialist Department at 800-537-8484 and they can assist you with this.
Answered by: RWFrontgateService
Date published: 2017-12-01

Have you corrected the complaint that people had about not pulling the cork out? Would not want to purchase a defected product. Such a wonderful deal, what a shame.

Asked by: nanimarie
Thank you for your interest in the Granite Base Wine Opener. We have no issues with the cork not coming out.
Answered by: RWFrontgateService
Date published: 2017-12-25

Does it have a foil cutter?

Asked by: CarolSan
Thank you for your interest in the Granite Base Wine Opener. This item does not include a foil cutter.
Answered by: JLFrontgateService
Date published: 2017-11-21
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Product:41973-Granite Base Wine Opener