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Granite Base Wine Opener is rated 3.9 out of 5 by 252.
Rated 1 out of 5 by from Not Very Functional Looks great, but not very functional. It never really pulled the cork completely...I always had to play with the bottle to fully extract the cork. After 18 months I encountered a hard cork and the handle broke off. This exposed construction that indicated the opener was really not ment to be used. Makes for a good conversation piece, but not designed for use.
Date published: 2019-09-03
Rated 4 out of 5 by from Easy opening a bottle of wine We had bought three of these wine bottle openers.But the second last did not last as long. The handle which comes forward has loosened too much to be able to use. I will send pics and I was told that I would receive partial reimbursement . Thank you
Date published: 2019-08-17
Rated 5 out of 5 by from Granite Wine Opener This granite wine opener is awesome and a perfect compliment to our granite wet bar area! If you cannot figure out how it works, it will push your wine cork back down into the bottle vs pulling it up and out of the bottle! Lol, any smart person can figure this out and those that cannot, should just use the hand wine opener! I have bought this as a gifts and all that received the granite wine opener has loved them!
Date published: 2019-08-04
Rated 2 out of 5 by from Will not open wine I'm giving 2 stars simply because it's pretty and I'm hoping Frontgate makes things right and either replaces the item or refunds my $. I'm reporting the same thing that many others are. The screw is no longer piercing or pulling the cork out so we are unable to open the wine. I know it was put together correctly and is in the same condition it was when we were able to open the first few bottles.
Date published: 2019-07-31
Rated 5 out of 5 by from Granite Base Wine Opener This impressive wine opener is the perfect addition to our wine cellar. It has a grande presence and is situated as a focal point in the room. It is heavy and easy to use, yes I recommend this product.
Date published: 2019-05-24
Rated 5 out of 5 by from Very Impressive We purchased this as a Christmas gift for my in-laws. It was easy to put together and has a very impressive presence. They were very happy with the gift and would recommend it to others!
Date published: 2019-05-08
Rated 5 out of 5 by from It’s luxurious and makes me smile! We have had ours for years, recently bought one for our niece who is getting married. SO EXCITED for her to open it!
Date published: 2019-05-06
Rated 1 out of 5 by from This wine opener pushes the cork into the bottle. I’m so disappointed I have wasted $1000’s on damaged wine filled with pieces of cork.
Date published: 2019-04-26
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My opener worked well for years but just stopped pulling out the cork What can I do--replace the screw--please advise Bill B

Asked by: WBart
We are very sorry to hear about your Granite Base Wine Opener. For part information, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: RL Frontgate Service
Date published: 2019-09-04

How tall is this with the handle pointing down? Wondering if it can fit on my bar counter beneath the wall cabinet above?

Asked by: SBrent
Thank you for your interest in the Granite Base Wine Opener. The dimensions of this wine opener are 7"W x 12"D x 24"H.
Answered by: RL Frontgate Service
Date published: 2019-06-05

Do you sell the opener portion only. I have the stand but my opener broke. I purchased it at Frontgate.

Asked by: Penny Choate
Thank you for your interest in the Granite Base Wine Opener. Please call our Product Specialist at 1-800-537-8484 for replacement parts.
Answered by: AVFrontgateService
Date published: 2019-05-16

where is it manufactured?

Asked by: exan
Thank you for your interest in the Granite Base Wine Opener. This product is manufactured in China.
Answered by: JCFrontgateService
Date published: 2019-04-01

The holes that are drilled into the granite base are far too large to accept the screws that attach the metal arm to the base. Is there supposed to be an insert of some type that will go into the holes in the granite and into which the screws then thread?

Asked by: SLS53
Sorry to seem argumentive, but there were indeed supposed to be inserts (“nutserts”) in the holes that are drilled into the bottom of the base. Frontgate customer service sent me a replacement base, which I received today and which has brass nutserts glued into the holes - as it should be. So now all is good. I just wanted others to know that if they receive a base that appears to have no method by which to attach the arm, then it is a defective base. 
Answered by: SLS53again
Date published: 2019-02-27

what are the measurement of the base

Asked by: Ann 1195
Thank you for your interest in the Granite Base Wine Opener. The dimensions of the base are 7"W x 12"D.
Answered by: RWFrontgateService
Date published: 2018-11-16

our screw that uncorks the wine came out and is not replaceable....any suggestions or parts we can buy? thanks Marty Bingham

Asked by: Bingham
We are sorry to hear about your Granite Base Wine Opener. For parts requests please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2018-10-18

Can we obtain a new handle? The black handle on our opener has come off. The threading inside the handle is bare. The opener is the granite base opener.

Asked by: Wine lover
We are very sorry to hear about your Granite Base Wine Opener. For parts requests, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: JLFrontgateService
Date published: 2019-06-19
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Product:41973-Granite Base Wine Opener