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Granite Base Wine Opener

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Granite Base Wine Opener is rated 3.9 out of 5 by 222.
Rated 5 out of 5 by from Beautiful addition to bar! I purchased this as a gift for my parents. They loved the monogram on the base. It’s great quality and looks nice on the bar.
Date published: 2018-01-09
Rated 4 out of 5 by from Beautful Wine Opener We have bought two or three of these for gifts. Love how you can personalize them. The only problem we have had is the actual mechanism in the handle has broken after several uses. However the customer service at Frontgate is first rate and sent us a new one each time at no charge!
Date published: 2018-01-05
Rated 5 out of 5 by from Beautiful I received this as a gift a couple years ago, loved it so much that I purchased one for each of my daughter-in-laws.
Date published: 2018-01-04
Rated 1 out of 5 by from Doesn't work This bottle opener continually pushes the cork into the bottle of wine! I thought for the price it would be a great addition to our bar and wine collection. I was very wrong! Do not waste your money on this, in fact, we are returning it for a full refund!
Date published: 2018-01-03
Rated 1 out of 5 by from Not a fan I recently purchased this for my husband who is an avid wine collector. We’ve read the directions thoroughly and cannot figure out why the corks are getting pushed down into our good/expensive bottles of wine. Very Frustrating! Also handle keeps coming off because screw is stripped. Not what I expected from a Frontgate product! Will be returning ASAP!
Date published: 2017-12-30
Rated 4 out of 5 by from Granite based wine openet Love it, especially ease of opening wine. Looks great in my kitchen bar area.
Date published: 2017-12-30
Rated 1 out of 5 by from Cork opener I bought this wine opener for the holidays. I’ve opened 3 bottles of very good wine and it’s pushed the cork inside the bottle instead of pulling it out everytime! Very frustrating and will be returning it....
Date published: 2017-12-26
Rated 1 out of 5 by from not good I purchased this wine opener for a Christmas present for my brother. when we unpacked it to assemble, the screws did not line up for mounting. The handle threads were stripped and the granite handle was broken. Will attempt to contact you for a replacement. Poor quality control
Date published: 2017-12-26
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I got the wine opener to work once and now it won’t work. That is one of the negative reviews. That it works once and that is it. Any suggestions? 

Asked by: Jennb72
We are very sorry to hear about your Granite Base Wine Opener. For assistance with your item we recommend contacting our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2018-01-02

How can I get a replacement handle for my opener

Asked by: Tiimf
Thank you for your interest in the Granite Base Wine Opener. For parts requests we recommend contacting our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2017-12-29

How do you use?

Asked by: Quicksilver
Thank you for your interest in the Granite Base Wine Opener. We recommend viewing the uncorking instructions PDF link in the item overview. If you still need assistance, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: JLFrontgateService
Date published: 2017-12-29

I broke an internal "rubber" piece that is critical to the unit's operation. Where can I get replacement parts?

Asked by: harv321
Thank you for your interest in the Granit Base Wine Opener. Please call in to our Product Specialist Department at 800-537-8484 and they can assist you with this.
Answered by: RWFrontgateService
Date published: 2017-12-01

Have you corrected the complaint that people had about not pulling the cork out? Would not want to purchase a defected product. Such a wonderful deal, what a shame.

Asked by: nanimarie
Thank you for your interest in the Granite Base Wine Opener. We have no issues with the cork not coming out.
Answered by: RWFrontgateService
Date published: 2017-12-25

Does it have a foil cutter?

Asked by: CarolSan
Thank you for your interest in the Granite Base Wine Opener. This item does not include a foil cutter.
Answered by: JLFrontgateService
Date published: 2017-11-21

How much over head space is needed? How tall is it?

Asked by: Stop it
Thank you for your interest in the Granite Base Wine Opener. This item is 24"H.
Answered by: JLFrontgateService
Date published: 2017-11-07

How do I repair a loose screw anchor in the granite base?

Asked by: Markem
We are very sorry to hear about your Granite Base Wine Opener. For further assistance we recommend contacting customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2017-11-03
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Product:41973-Granite Base Wine Opener
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