At Frontgate, our primary focus is quality. We guarantee that every product we sell will stand up to the supreme test – our customers’ satisfaction.
Our One-Year Guarantee lets you put any Frontgate product to the test. If for any reason you are not satisfied, simply return it within 90 days and we’ll replace it or refund the cost of the item (excluding Shipping and Processing fees). In addition, we will repair or replace any product for a full year from the date of purchase.See our complete Return Policy for details.
Experience Frontgate Collection 30-Day Risk Free Guarantee
We are proud to stand behind every product we sell. If you’re not satisfied with any Experience Frontgate product, return it within 30 days for a full refund including shipping costs.
Real value means the finest quality at the best price. If we offer a special price on any item you purchased within 30 days of the sale, let us know and we will refund the difference. If the exact item is advertised elsewhere for less, provide us with the advertisement within 30 days and we’ll refund the difference*.*Price Guarantee applies to internet offers only when the same price appears in the company’s printed advertisements.
Lifetime Christmas Tree Warranty
Every tree we sell comes with a lifetime warranty on foliage, frame and tips. With a three-year warranty on lights.**Lifetime warranty is only available on Frontgate Christmas Trees sold in 2013 or later.
*See our complete Holiday Return Policy for details.