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Can I freeze my hot/cold tray?

Asked by: valmac
Thank you for your interest in the Hot/Cold 14-in. Round Stainless Steel Tray. This item can not be put in the freezer. To cool – Ensure tray is at room temperature. Place tray in a refrigerator for at least 2 hours prior to use.
Answered by: AVFrontgateService
Date published: 2019-05-16

Can the stand (that is designed to work with previously purchased platters) be broken down for storage?

Asked by: Shannon99
Thank you for your interest in the Hot/Cold 14-in. Round Stainless Steel Tray. The Hot/Cold Tiered Stand can be disassemble for storage.
Answered by: AVFrontgateService
Date published: 2019-05-02

What oven temp and how long should you put it in the oven prior to serving on it?

Asked by: Allisone
Thank you for your interest in the Rectangular Stainless Steel Hot/Cold Tray. To warm, ensure tray is at room temperature. Place tray in a 200°F preheated oven for up to 30 minutes. Do not exceed 30 minutes. To cool, ensure tray is at room temperature. Place tray in a refrigerator for at least 2 hours prior to use. For complete instructions please use the care instructions link on the item page for PDF format instructions
Answered by: RWFrontgateService
Date published: 2019-01-04

How long will it stay cold while outdoor, not under direct sunlight? What is the normalized temperature after removing from refrigerator after overnight chill?

Asked by: ECastillo80
Thank you for your interest in the Hot/Cold 14-in. Round Stainless Steel Tray. After at least two hours in the refrigerator the temperature of this item should match the temperature in your refrigerator. This tray keeps appetizers hot or cold for approximately 2 hours.
Answered by: JLFrontgateService
Date published: 2019-09-15

How do you clean these platters? Thanks

Asked by: nhc8811
Thank you for your interest in our Hot/Cold Serving Collection. This collection must be hand-washed only with mild soap.
Answered by: JCFrontgateService
Date published: 2018-01-22

Does it sweat when cold?

After refrigeration, and using the tray to hold cold items, will it sweat (i.e. create condensation) and drip on the table?
Asked by: Onthefence
Thank you for your interest in the Round Stainless Steel Hot/Cold Tray. Some condensation will form on the tray when removed from the refridgerator.
Answered by: MZFrontgateService
Date published: 2013-10-21
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Product:49398-Hot\/Cold 14-in. Round Stainless Steel Tray