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Katrina Wall Sconce is rated 5.0 out of 5 by 2.
Rated 5 out of 5 by from Was it worth the aggrevation I absolutely love the lights we bought for our kitchen. They are a cut above the rest. However, getting the lights was just terrible. We received first notification they were not in stock after they were due to be delivered . We of course had a lighting guy on standby. At time of ordering we were told they were " in stock" Not so. As we had decided that they were for us we waited for notification they were re-stocked for six Weeks. They were back in stock. We had the wall lights delivered and one pendant light delivered two weeks later. There was a notification we had to wait another two weeks for the main pendants. No they did not arrive. I phoned customer service and was told yes they were in stock and I would receive notification the following day. No such luck but once again, after final delivery date I was told the order had been cancelled. WHAT????? I phoned customer service once again and had Brenda at the end of my phone. She listen, made sure the order was cancelled and reordered as they were in stock. They were delivered to me two days later and are being installed as I write. Am I pleased. Oh yes. I guess the wait was worth the aggravation. Brenda, my heart held thanks to you. You calmed me down and dealt with an angry customer beautifully. May your holidays be merry and bright. Mine will be now too.THANK YOU
Date published: 2023-12-09
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Product:178730-Katrina Wall Sconce